Get All Access for $5/mo

No One Knows It But These 3 Industries Now Depend on AI AI is revolutionizing industries across the board, including ones nobody expected. But it's a sign of the times -- and the times to come.

By Rashan Dixon Edited by Dan Bova

Opinions expressed by Entrepreneur contributors are their own.

Hero Images | Getty Images

Not every AI-loving company operates in logistics, marketing or healthcare. Artificial intelligence isn't picky about which industries it revolutionizes, and many niches have already embraced automation.

Given the global value of AI, it's no surprise the tech is spreading. Statista estimates that worldwide AI revenue will hit $90 billion by 2025. With so much wealth to go around, no industry is safe from disruption.

Sooner or later, artificial intelligence will be table stakes in every industry. A few sectors you might not expect are leading the way:

Related: What Every Entrepreneur Must Know About Artificial Intelligence

1. Beauty and skincare.

Consumers can't seem to get enough of sustainability and personalization. In the beauty space, AI is helping firms deliver both. By aligning cosmetic shades and styles with specific shoppers' skin features, AI is ending the beauty product guessing game.

On the sustainability front, beauty brands are trusting machine learning to manage their supply chains. AI is the centerpiece of Nu Skin's sustainability strategy, for instance, which includes a partnership with an agriculture startup that uses technology to automate its growing environment. "This process provides consumers safe, effective and traceable product ingredients while drastically reducing the land and water resources required," noted Nu Skin president Ryan Napierski.

Related: These Entrepreneurs are Using Their Engineering Minds to Disrupt the Beauty Market

2. Mining

Despite its old-school reputation, the mining industry is taking full advantage of modern tools. More than just pickaxes and dark caves, mining relies on a combination of energy, workers, capital and mineral prices to maintain profitability. Using AI, mine operators can reduce worker risk, predict pricing changes and improve their operational efficiency.

AI can also show mining companies new opportunities for exploration. GoldSpot Discoveries, a mining-specific AI vendor, agreed in April to help Gran Colombia accelerate its exploration programs in Segovia while reducing the exploration risks of the project. Not only can AI make mining more profitable, but it can also show skeptics that the industry cares about its environmental impacts.

3. Customer service

Even in the age of AI, people like to talk to other people. However, they also hate long hold times, which is pushing more customer service companies to replace contracted call center workers with automated systems.

"If you really look at the work in a contact center that's outsourced, it's generally very low-value work," said Abinash Tripath, co-founder of Helpshift. "It's something that lends itself easily to automation. And companies will start shedding their outsourced agents."

Firms like Helpshift are already using automated systems to process payments and handle run-of-the-mill information requests. When customers can use automated assistants to serve themselves, companies can afford to allocate their human capital to more complicated tasks, such as house calls and customer retention.

Related: How AI Can Make Customer Service More Efficient

Normalization Is Near

AI is a competitive-advantage chameleon. For any company in any industry, it can eliminate inefficient business practices, identify unseen opportunities and explore new markets. Best of all, AI algorithms create positive feedback cycles. The more widespread the tools become, the more quickly they can improve. As more and more companies dip their toes in, all users will gain more insights in ever-shrinking fragments of time.

Sooner rather than later, the AI discussion will shift from disruption to standardization. Companies that fail to leverage automated tools will cease to exist. Don't get caught off guard: The edge of possibility will soon become the baseline customer expectation.

Rashan Dixon

Entrepreneur Leadership Network® Contributor

Co-founder of Techincon and Senior Business Consultant for Microsoft

Rashan Dixon is a senior business systems analyst at Microsoft, entrepreneur and a writer for various business and technology publications.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Side Hustle

This Former Disney Princess Lived 'Paycheck to Paycheck' Before Starting a Side Hustle at Home — Now She Makes $250,000 a Year

Victoria Carroll's income was "sporadic" until a friend encouraged her to take her talents to Fiverr in 2018.

Living

19 Last-Minute Gift Ideas for Cementing a Business Relationship

A small gift is a thoughtful way of telling someone you work or do business with that you appreciate them.

Growing a Business

Beware of These Risky Sales Tactics That Are Doomed to Fail or Backfire

Every business owner can learn from the failed sales tactics of a defeated car salesman. Know what they are to avoid losing your sale.

Business News

This Major U.S. Metropolis Is Requiring All City Employees to Work In-Office 5 Days a Week

Philadelphia is the first city to implement the five-day-a-week in-office mandate. It went into effect on Monday.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.