Get All Access for $5/mo

Finding a Janitor Service for Your Company 4 tips for choosing the best service

By Jacquelyn Lynn

Opinions expressed by Entrepreneur contributors are their own.

Entrepreneur magazine, January 1998

Choosing a janitorial service may sound easy, but think of this: Your cleaning service will be in your facility after hours and unsupervised. So it's important to find a service that not only does a good job but is trustworthy and reliable. The Building Owners and Managers Association (BOMA) International offers these tips:

  • Develop a list of specifications. List the areas that need to be cleaned and what you expect the service to do (dusting surfaces, emptying trash cans, vacuuming floors, cleaning glass doors and so on), along with how often. Indicate the minimum qualifications you require, such as experience, references and insurance. You may want to use this list to develop a questionnaire for initial screening.
  • Prepare a request for proposal (RFP) to obtain bids from contractors that pass your initial screening. Be sure the RFP includes square footage, counts of fixtures and other specifications. The contractor should examine the premises before submitting a bid.
  • Prepare a request for qualifications (RFQ) to ascertain the professional qualifications, background and experience of the bidder. Ask for client references, financial references, evidence of workers' compensation and liability insurance coverage, details on the company's hiring practices, training and supervision methods, and a list of facilities you can inspect.
  • Develop a scoring system to evaluate bidders' proposals. According to a recent BOMA survey, the three most important criteria in selecting a cleaning contractor are experience, price and references.

Jacquelyn Lynn is a business writer in Winter Park, Florida.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Business News

How to Be a Billionaire By 25, According to a College Dropout Turned CEO Worth $1.6 Billion

Austin Russell became the world's youngest self-made billionaire in 2020 at age 25.

Starting a Business

Your Business Will Never Succeed If You Overlook This Key Step

A comprehensive guide for startups to achieve and maintain product-market fit through thorough market research, iterative product development and strategic scaling while prioritizing customer feedback and agility.

Side Hustle

This Former Disney Princess Lived 'Paycheck to Paycheck' Before Starting a Side Hustle at Home — Now She Makes $250,000 a Year

Victoria Carroll's income was "sporadic" until a friend encouraged her to take her talents to Fiverr in 2018.

Employee Experience & Recruiting

The Secret to Turning Disengaged Employees into Rockstar Team Players

Transforming disengaged employees into enthusiastic team players hinges on insightful assessments, effective communication, targeted recognition and proactive career development.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.