Automation

News and Articles About Automation

At Last, Customer Service Agents That Customers Can't Drive Crazy.
Customer Experience

At Last, Customer Service Agents That Customers Can't Drive Crazy.

Smart agents can improve customer service and increase productivity.
Jonathan Crane
Say Howdy to This Rolling, Robot Cowboy
Far Out Tech

Say Howdy to This Rolling, Robot Cowboy

One group of researchers is creating a small army of machines to help automate the farming industry.
Jason Fell
Personalization Is Giving Customers What They Want Before They Demand It
Marketing Bootcamp

Personalization Is Giving Customers What They Want Before They Demand It

Reallocate your savings from automation to deliver a better customer experience, based on personalization.
Tara Sporrer
The Many Unheralded Perils of Automating Your Customer Service
Marketing Automation

The Many Unheralded Perils of Automating Your Customer Service

You'll find hundreds of articles praising the benefits of automation. You'll find very few warning of the dangers.
David Leonhardt
4 Transformational Questions Your Business Should Ask
Business Automation

4 Transformational Questions Your Business Should Ask

Utilizing Operational Transformation Methodologies can help any business in every stage of automation.
Himanshu Sareen
Fast Food Workers Are Becoming Obsolete
Robots

Fast Food Workers Are Becoming Obsolete

The robots are coming for these jobs.
The Rich and Powerful Warn That Robots Are Coming for Our Jobs
Robots

The Rich and Powerful Warn That Robots Are Coming for Our Jobs

'One of the big causes for the stagnation of middle class wages is essentially because of clever computer programs,' said David Siegel, co-chairman of Two Sigma.
Make Your Home the Smartest on the Block With Connected Gear
Automation

Make Your Home the Smartest on the Block With Connected Gear

The science fiction fantasy we've all dreamed of is just an app push away these days with these three devices.
Andrew Medal
Study Finds People Think Robots Will Replace Humans at Many Jobs, Just Not Their Own -- Start Up Your Day Roundup
Start Up Your Day

Study Finds People Think Robots Will Replace Humans at Many Jobs, Just Not Their Own -- Start Up Your Day Roundup

Plus: More than half of startups in the UK say being acquired is their long-term goal.
Lindsay Friedman
Stay Ahead of the Competition With These 6 Content-Marketing Trends
Marketing Bootcamp

Stay Ahead of the Competition With These 6 Content-Marketing Trends

Vibrant new marketing tools such as automation, complex niches and artificial intelligence will help your business lead the pack.
Matthew Toren
4 Tools to Put a Stop to Time Wasters in 2016
Business Optimization

4 Tools to Put a Stop to Time Wasters in 2016

Distractions are part of running a business but there are increasingly good tools for getting stuff done when you get the chance to focus
Brian Hughes
7 Red Flags Your SEO Firm Is Going to Rip You Off
Marketing Bootcamp

7 Red Flags Your SEO Firm Is Going to Rip You Off

Paying attention to the way companies pitch search engine optimization can prevent lots of marketing headaches.
Andrew Raso
Suck at Writing Headlines? These 10 Online Tools Will Help.
Writing

Suck at Writing Headlines? These 10 Online Tools Will Help.

You don't need to be the king of wit to win your audience right off the bat in content writing.
Aaron Agius
15 Tools to Create Automation in Your Small Business
Automation

15 Tools to Create Automation in Your Small Business

Social-media management, sales and digital marketing are just a few areas that could benefit from automation.
Adam Toren