Automation

Innovation Now

5 Trends That Will Reshape Customer Service Over the Next 5 Years

If you're going to grow through the 2020s, you'll need to innovate.

How to Give People What They Want Online

Level up your customer experience by marrying tech and human capital.

5 Ways to Complement Marketing Automation With Human Connection

Even in the digital age, person-to-person outreach remains essential.

Your Company Sucks at Meetings: Use These 7 Tips to Get Better.

It's not too late to make them brief, valuable and relevant to your productivity.

Amazon Is Signaling a Major Workforce Trend: Here's How to Act on It.

Three steps for hiring and retaining with the future of automation in mind

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Validate Your Startup Idea by Doing the Things That Don't Scale

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