My Queue

There are no Videos in your queue.

Click on the Add to next to any video to save to your queue.

There are no Articles in your queue.

Click on the Add to next to any article to save to your queue.

There are no Podcasts in your queue.

Click on the Add to next to any podcast episode to save to your queue.

You're not following any authors.

Click the Follow button on any author page to keep up with the latest content from your favorite authors.

Chatbots

Chatbots

3 Ways That Even 'Nonhuman' AI Can Help You Build More Meaningful Relationships With Your Customers

How about immediate customer feedback, efficient customer support and personalization?

4 Major Marketing Trends for 2020 and Beyond

Do you know what 'on-SERP SEO' means in the marketing universe? You're not alone, but you are missing an opportunity.

24 Business Ideas That Could Be Worth Millions

Focus on one of the many problems people have that you could help them solve.

4 Simple Ways to Up Your Millennial Marketing Game

Millennials are the largest generation on social media, and that's why it's a bad idea to ignore them.

4 Ways to Give Your Customers More Control

No one likes to be told what to do. When you let your customers have it their own way, you might just have them for life.

More From This Topic

Chatbots

4 Ways That Live Chat, as in 'Human' Chat, Still Beats Out the Bots

AI-lead technology is improving, but the advantages described here illustrate how human-first messaging still beats chatbots.
Chatbots

How to Integrate Chatbots Into Your Conversion Strategy

Adding a chatbot to your website to guide shoppers through the buyer's journey is actually not difficult.
Artificial Intelligence

How AI Is Driving Marketing Automation

AI is consolidating the many tools we use to create and manage customer experiences.
Marketing

4 Strategies to Supercharge Your Online Marketing

Develop content that makes sense for mobile consumption.
Marketing

10 Marketing Trends to Watch in 2019

Marketing is being shaped by emerging technologies, methods and patterns.
Chatbots

4 Uses for a Chatbot That Will Transform Your Business

What's the difference between a chatbot and a genie in a bottle? The chatbot is easier to use, is more engaging, and provides a better ROI if you use it in these 4 ways.
Technology

Human Tech Support Still Has a Future

Tech will empower, not replace, human beings.
Office Tech

Scale Your Startup With These 4 Technologies

Smart apps and machine learning can streamline crucial processes to efficiently grow your output.
Chatbots

Why People Are Saying 'Thank You' to Chatbots

Discover why consumers and job seekers might just be nicer to chatbots than their fellow humans.
Chatbots

Here's Why Your Company Should Start Using Chatbots for Talent Acquisition

Use bots to take care of the tedious tasks of hiring, and use humans to handle the trickier ones, like cultural fit.