Chatbots

The retailer recently rolled out the tool to the general public after weeks of testing with select customers and thousands of employees.

A new study examined nearly 400,000 messages between users and AI chatbots, revealing many people fell into "delusional spirals."

Open AI's GPT-5.3 Instant model tones down the condescending language that annoyed users.

Burger King is rolling out new technology to track employee politeness.

The latest Pew study reveals that nearly six in ten teenagers report that classmates routinely cheat with AI tools.

The platform called Moltbook lets AI agents communicate without guardrails. What could possibly go wrong?

Yahoo Scout runs on Claude AI and on Yahoo's three decades of user data from 250 million monthly users.

Los agentes automatizados de IA están transformando los negocios, pero ¿quién responde cuando cometen errores?

El marketing impulsado por inteligencia artificial, rápido y escalable, puede aumentar la eficiencia, pero cuando las marcas sacrifican la empatía por la velocidad, pierden la confianza. Así es como puedes fomentar la lealtad en la era de la automatización.

Sales of the product have increased by up to 80% at universities across the country.

It's a sign that OpenAI is seriously working on consumer devices embedded with AI.

Discover how chatbots can broaden your company's reach and increase efficiency in customer service.

The only technology with an on-ramp to AGI.

Customers are increasingly expecting better service. Younger generations are leading the way.

Emotional intelligence is just as important as artificial intelligence, and we need it now more than ever.

Custom GPTs are revolutionizing sales operations in 2024 by enabling personalized automation that boosts efficiency and conversions. These tailored AI solutions enhance customer interactions and streamline workflows, marking a significant advancement in sales technology.

The AI architect, Vitruvius, created three designs in minutes, complete with floor plans and pictures of the inside and outside of the house.

Follow these recommendations for best practices on how to prevent damage to brand reputation that results from AI applications without proper supervision by a human in the loop.

As the technology powering AI customer support jumps to the next level, the quality of service will greatly improve.

Led by Aleksander Madry, a new team evaluates potential risks in unreleased AI models, focusing on cybersecurity threats and other dangers.

There's no denying that ChatGPT is powerful. It should, however, be used with an awareness of its limitations to maximize its potential.