Mike Murchison

Entrepreneur Leadership Network® Contributor

Bio

Mike Murchison is CEO and co-founder of Ada, the world’s leading customer service AI platform. Founded in 2016, Ada automates billions of customer interactions for brands like Meta, Verizon and Square.

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Latest

Business Solutions

'Please Hold' is Officially Cancelled — How to Future-Proof Your Customer Service for Gen Z and Beyond

Customers are increasingly expecting better service. Younger generations are leading the way.

Tecnología

3 formas de asegurarte de que la IA no te quite el trabajo

Aquí te explicamos cómo prosperar (y no solo sobrevivir) durante la "Gran Actualización de Habilidades" en la era de la IA.

Leadership

3 Ways To Make Sure AI Doesn't Take Your Job

Here's how to thrive (not just survive) during the 'Great AI Reskill.'

Innovation

Leading AI Expert and CEO Explains Why A Change In Our Approach to AI Can Maximize Business Results

How we engage with computer colleagues needs to be reimagined in the age of AI. Here's how.

Leadership

Want to Get The Most Out of AI? Start Treating AI Like Your Human Employees

The latest AI agents are capable of fantastic growth and evolution — if we learn to coach them past their mistakes

Science & Technology

More Companies Are Rushing to Hire A Chief AI Officer — But Do You Need One? Here's What You Need to Know.

Companies are appointing executives to oversee AI. A better approach: infuse the technology throughout the organization.

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