Mike Murchison

Entrepreneur Leadership Network® Contributor
CEO and Co-Founder of Ada

Mike Murchison is CEO and co-founder of Ada, the world’s leading customer service AI platform. Founded in 2016, Ada automates billions of customer interactions for brands like Meta, Verizon and Square.

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Latest

Science & Technology

More Companies Are Rushing to Hire A Chief AI Officer — But Do You Need One? Here's What You Need to Know.

Companies are appointing executives to oversee AI. A better approach: infuse the technology throughout the organization.

Science & Technology

4 Reasons Why Your Customer Service Is About to Get a Whole Lot Better in 2024

As the technology powering AI customer support jumps to the next level, the quality of service will greatly improve.

Science & Technology

Don't Waste Money on AI. Unlock Its True Potential By Treating It Like a New Hire.

Businesses using artificial intelligence will get the best results if they onboard a new AI agent and make it a member of the team.

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