Connecting with Customers: Page 4
How to Repel the Wrong Customers -- and Attract the Right Ones
You don't want everyone to like you, just the right ones.
When You're Comfortable With Your Prices It's Time to Start Charging More
Raising prices is raising the bar on the value you will deliver to the people you're asking to pay you.
Don't Mistake Lack of Response for Lack of Respect
The flipside of having so much contact with people through email and social media is that we feel more offended when we don't get a response.
Tweet Them Right: 3 Steps to Increasing Customer Loyalty Via Twitter
A little blue birdie can offer great opportunities to interact with and retain customers.
Brand Managers Ignore 80 Percent of Complaints on Twitter
U.S. companies are under the global average for responding to consumers' questions and concerns on social media, a new report says.
From Bedtime to the Boardroom: Why Storytelling Matters in Business
These innovators are connecting with consumers, colleagues and investors on an emotional level.
What Artisanal Brands Can Teach Us About Using Technology to Humanize Business
In an increasingly automated world of interconnected everything, consumers may turn to customized products that they can emotionally connect with.
What to Do When a Prospect Is Blowing You Off
If we're going to succeed as entrepreneurs, it's essential to figure out what's going on, address her concerns and either make a deal or cut your losses.
Be Memorable By Creating Your Own Personal Connection Story
Personal connection stories are a great way to make a good first impression and create a solid foundation for a new relationship.
6 Tips for How to Sell More in Less Time
Don't waste hours on a project or prospect unlikely to produce returns.
10 Tips to Find and Win the Best Clients
The keys to bringing in the business that is most beneficial is to know whom you are looking for and what they are looking for.
Lessons From a Country Music Duo to Make Your Business 'Big & Rich'
Professional musicians give inspiring performances. Successful entrepreneurs do the same thing.
If You Want to Build Good Relationships, Stop Hiding Behind Your Email
If you're working through touchy subjects, in-person is better than the inbox.
Too Much Social Media Can Drive Away Your Customers
Your audience won't tire of quality content but the key word is "quality.''
Find the Courage and Ask Some Clients How Your Company Can Improve
To get a clear picture of what you're doing well and what you can do better, skip the big data and high-rent consultants. Your customers will tell you, if you just ask.