Customer Retention: Page 5

Thought Leaders

How to Tell When It's Time to Quit and Move On

Owning your own business is always a wonderful dream. The reality isn't always so wonderful.

Growing a Business

Don't Underestimate the Power of a Good Newsletter to Drive Business

Few tools are better for retaining and marketing to existing customers than a newsletter packed with engaging and relevant content.

Marketing

5 World Cup Strategies You Can Steal to Make Consumers Passionate Fans of Your Brand

Watch the World Cup for clues as to how you can drive direct-to-consumer growth.

Growing a Business

The One Customer Relations Tip You Need to Grow Sales

Eric Siu lays out why how your customers remember you makes a big difference to your business.

Growing a Business

Novelty Is No Longer the Driving Force Behind the Subscription Box. Here's What Is.

Box delivery itself isn't what's thrilling customers. Brands' complete customer focus and personalization is what drives great experiences and innovations.

Culture

Put Your Mission First and You Won't Have Any Worries About Revenues

The most fun you can have in business is making money doing the right thing for every customer.

Growing a Business

Can the 'Freemium' Model Work For You? Here's How to Know.

Offering 'freemium' products can be a smart way to acquire customers and build a lucrative business, but it's not the right move for every company.

Growing a Business

5 Customer-Retention Tools Will Help Ensure That Your Customers Keep Loving You

Want to become a rockstar at building a base of loyal customers? Retention is key. And tools can help.

Marketing

Optimize the Value of Existing Customers With Facebook's Built-in Tools

Make the most of low-cost options to engage customers, build lookalike lists of promising leads and measure your results.

Growing a Business

Want to Know What Your Customers Really Think? Try Working Side by Side With Them to Solve Problems.

Microsoft sends its developers to work with customers to build technology that solves their biggest pain points.

Growing a Business

4 Steps to Getting More Clients Right Now

Let a business coach and best-selling author describe in detail a unique client-acquisition strategy.

Growing a Business

The Founder of Tough Mudder Explains How the Company Expanded Its Loyal Fan base

The popular race company had a problem: It needed to change, without upsetting its loyal fans.

Growth Strategies

#7 Reasons to Improve B2B E-commerce Experience for Consumers

If given a right push towards presentation with a focus on aesthetics B2B e-commerce can give better user experience to its consumers.

Growing a Business

So Your Subscription Box Is Successful - Here's What to Do Next

After you see measurable success with customers, it's time to kick into high gear. Here's how to accelerate past the tricky 15,000-subscriber mark.

Entrepreneurs

Here's What You Should Do to Ensure You are Not Losing Out on Customers

After acquiring customers, the struggle lies in retaining them and making sure that they don't go opting for other players in the field