Customer Retention: Page 6
Cultivating an Emotional Connection With Your Customers Is How You Survive Disruption
A new crop of ecommerce startups has redefined personalization.
How to Get Unstuck And Start Growing
Are you continually converting leads to customers without experiencing sustained growth? It's time to take a different approach.
How Can Start-ups Ensure a High Retention Rate in their Business?
Besides traditional customer loyalty programs, small, personalized gestures go a long way in gaining and reinforcing a sense of exclusivity in the customers' minds.
Time to Say Goodbye? When and How to Break Up With a Client
It's hard to cut a client loose, but you don't work this hard to tolerate toxic behavior.
3 Pillars of Client Retention Every Brand Needs to Implement
Client retention isn't a race, and there isn't a finish line. Instead, build your customer relationships on these three pillars to create a solid foundation for your company to grow on.
10 Reasons Why Your Startup Isn't Getting Customers
The average person tells 16 people about a poor customer-service experience. Don't let that happen to you.
How to Increase Customer Lifetime Value And Boost Profits
It's cheaper to retain customers than get new ones; use these three strategies and five tactics to keep the ones you have. Your bottom line will thank you.
Steal These 4 Proven Customer-Retention Strategies
Top ecommerce businesses thrive because they successfully cultivate repeat clients
Learn How One Simple, Yet Unexpected Change Helped HelloFresh Boost Its Sales
In our latest episode for 'Problem Solvers' Ed Boyes of HelloFresh shares how a whole lot of experimentation and data collection helped improve customer retention.
3 Ways to Consistently Delight (and Retain) Your Customers
Start by meeting their expectations rather than trying to exceed them.
Getting New Customers Is Hard!
No one ever said that growing your business would be easy, but here's one mindset shift you can make to find success.
Don't Start Marketing Before You're Ready to Start Selling
Creating a demand for something you can't deliver will hurt your brand reputation and your bottom line.
6 Dynamic Ways to Serve Your Clients
Client service is a vital ingredient in any business.
6 Entrepreneurs Share Their Secrets to Getting Customers to Return
From giving gifts to increasing offerings, here are some ways to keep customers coming back.
How Billion-Dollar Companies Think Differently About Customer Relationships
Every business needs repeat buyers. Look for patterns to help you increase the lifetime value of each customer.