Steph So discusses how she blends hospitality with technology, why curiosity drives her decisions and how Shake Shack keeps innovating without losing its soul.
Darren Spicer, co-founder and CEO of Clutch Coffee Bar, discusses scaling without franchising, creating unforgettable brand experiences, and the mindset that turned risk into reward.
André Moraes of PepsiCo explains how the brand is supporting restaurants with digital tools, investing in local businesses and strengthening communities.
Paul Ryu discusses how one off-menu item sparked millions of views, the type of creators he hires and what it takes to scale influence without selling out.
Barry Dakake, Marco Cicione and Yassine Lyoubi discuss how a longtime friendship became a business, how they built media buzz without a budget and how they make locals feel like VIPs.
Tunji Junard was skeptical of a new restaurant tech, but before long, he was convinced it could be a game-changer for his restaurant brand, Steam Boys.
The CMO of US Foods on why brand consistency matters, how the team brings its brand to life and the ways AI is transforming menu design and marketing for restaurant operators.