Yelp

News and Articles About Yelp

GoPro Goes VR, Snapchat CEO Wants to IPO: Your Weekly News
Weekly News Roundup

GoPro Goes VR, Snapchat CEO Wants to IPO: Your Weekly News

Evan Spiegel reveals his interest to take his app company public, Yelp enters e-commerce and U.S. entrepreneurship makes a comeback.
Tanya Benedicto Klich
Feeling the Sting of Recent Rotten Reviews on Yelp?
Online Reviews

Feeling the Sting of Recent Rotten Reviews on Yelp?

Here are four strategies for how to turn things around.
Brian Moran
Yelp Offers Fashion Retailers New Ecommerce Option
Yelp

Yelp Offers Fashion Retailers New Ecommerce Option

Shopping is Yelp's largest category of reviewed businesses, the company said, comprising 23 percent of all reviews.
Geoff Weiss
Yelp Might Be Exploring a Sale
Acquisitions

Yelp Might Be Exploring a Sale

The consumer review website has put itself on the block for as much as $3.5 billion, one report says.
More Businesses Can Now Offer Booking Options on Yelp
Yelp

More Businesses Can Now Offer Booking Options on Yelp

Through new partnerships, Yelp users can now book a hair appointment, order flowers or set up a consultation with a lawyer directly through a company's Yelp page.
Nina Zipkin
Yelp Shares are Tanking and a Kickstarter Project Could Be the Reason
Controversies

Yelp Shares are Tanking and a Kickstarter Project Could Be the Reason

A new documentary apparently shows alleged abuses by the customer review service.
Yelp Sues Sites That Claim They Can Sell Business Owners 5-Star Reviews
Legal

Yelp Sues Sites That Claim They Can Sell Business Owners 5-Star Reviews

The embattled crowdsourced review platform returns to court again but this time it is on the other side of the legal line.
Nina Zipkin
6 Better Responses to a Bad Review Than Yelling or Sulking
Online Reputation Management

6 Better Responses to a Bad Review Than Yelling or Sulking

Somebody trashing your company online is hurtful and infuriating but responding that way makes the situation worse.
Cris Burnam
FTC Takes No Action Against Yelp Following Year-Long Investigation Into Review System
Legal

FTC Takes No Action Against Yelp Following Year-Long Investigation Into Review System

Despite outcry from small-business owners, this marks the second inquiry by the FTC that has resulted in no further action, according to Yelp.
Geoff Weiss
Researchers Are Using Yelp to Predict When a Restaurant Will Shut Down
Yelp

Researchers Are Using Yelp to Predict When a Restaurant Will Shut Down

With new software, researchers say Yelp reviews can serve as a crystal ball for restaurant failures.
Kate Taylor
Got a Bad Yelp Review? Here's How to Defend Your Business Online. (Infographic)
Online Reviews

Got a Bad Yelp Review? Here's How to Defend Your Business Online. (Infographic)

With more people researching before making a purchase, online reviews are important. Here's how to handle the negative ones while encouraging positive ones.
Laura Entis
The Missing Element in Your Digital Marketing Might Be a Fresh Coat of Paint
Marketing

The Missing Element in Your Digital Marketing Might Be a Fresh Coat of Paint

Make certain your business is always pretty as a picture and you won't worry what potential customers see when they look online to decide if they'll visit.
Duane Forrester
Why This Bay Area Bistro Wants to Be Yelp's Worst-Rated Restaurant Ever
Online Reviews

Why This Bay Area Bistro Wants to Be Yelp's Worst-Rated Restaurant Ever

In a protest against the site's alleged ratings manipulations, this Italian restaurant's co-owners offered scathing reviewers 25-percent off their checks.
Geoff Weiss
How 23andMe Caused a Divorce: A Look at Unintended Consequences
Customers

How 23andMe Caused a Divorce: A Look at Unintended Consequences

A look at what happens when customers use a business for their own purposes, regardless of the company's explicit mission.
Carly Okyle