Yelp

News and Articles About Yelp

Yelp and OpenTable Quietly End Partnership as Rivalry Heats Up
Yelp

Yelp and OpenTable Quietly End Partnership as Rivalry Heats Up

The companies parted ways under mounting competition, with OpenTable facing new rivals to its reservation business and Yelp dogged with questions about stalling growth.
Star Ratings Matter Just as Much as (If Not More Than) Online Reviews
Data-Driven Marketing

Star Ratings Matter Just as Much as (If Not More Than) Online Reviews

Research shows how even an average 3-star rating for your business can hurt your bottom line.
Chris Campbell
What's Behind Yelp's Terrible, Horrible, No Good, Very Bad Week
Yelp

What's Behind Yelp's Terrible, Horrible, No Good, Very Bad Week

The company reported a loss, a co-founder left and the stock nose-dived.
Daniel Roberts
Yelp Founder Said to Temporarily Call Off Sale Talks
Acquisitions

Yelp Founder Said to Temporarily Call Off Sale Talks

The company's shares fell as much as 15 percent to a two-year low on the news.
GoPro Goes VR, Snapchat CEO Wants to IPO: Your Weekly News
Weekly News Roundup

GoPro Goes VR, Snapchat CEO Wants to IPO: Your Weekly News

Evan Spiegel reveals his interest to take his app company public, Yelp enters e-commerce and U.S. entrepreneurship makes a comeback.
Tanya Benedicto Klich
Feeling the Sting of Recent Rotten Reviews on Yelp?
Online Reviews

Feeling the Sting of Recent Rotten Reviews on Yelp?

Here are four strategies for how to turn things around.
Brian Moran
Yelp Offers Fashion Retailers New Ecommerce Option
Yelp

Yelp Offers Fashion Retailers New Ecommerce Option

Shopping is Yelp's largest category of reviewed businesses, the company said, comprising 23 percent of all reviews.
Geoff Weiss
Yelp Might Be Exploring a Sale
Acquisitions

Yelp Might Be Exploring a Sale

The consumer review website has put itself on the block for as much as $3.5 billion, one report says.
More Businesses Can Now Offer Booking Options on Yelp
Yelp

More Businesses Can Now Offer Booking Options on Yelp

Through new partnerships, Yelp users can now book a hair appointment, order flowers or set up a consultation with a lawyer directly through a company's Yelp page.
Nina Zipkin
Yelp Shares are Tanking and a Kickstarter Project Could Be the Reason
Controversies

Yelp Shares are Tanking and a Kickstarter Project Could Be the Reason

A new documentary apparently shows alleged abuses by the customer review service.
Yelp Sues Sites That Claim They Can Sell Business Owners 5-Star Reviews
Legal

Yelp Sues Sites That Claim They Can Sell Business Owners 5-Star Reviews

The embattled crowdsourced review platform returns to court again but this time it is on the other side of the legal line.
Nina Zipkin
6 Better Responses to a Bad Review Than Yelling or Sulking
Online Reputation Management

6 Better Responses to a Bad Review Than Yelling or Sulking

Somebody trashing your company online is hurtful and infuriating but responding that way makes the situation worse.
Cris Burnam
FTC Takes No Action Against Yelp Following Year-Long Investigation Into Review System
Legal

FTC Takes No Action Against Yelp Following Year-Long Investigation Into Review System

Despite outcry from small-business owners, this marks the second inquiry by the FTC that has resulted in no further action, according to Yelp.
Geoff Weiss