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News and Articles About Yelp
The Missing Element in Your Digital Marketing Might Be a Fresh Coat of Paint
Make certain your business is always pretty as a picture and you won't worry what potential customers see when they look online to decide if they'll visit.
Why This Bay Area Bistro Wants to Be Yelp's Worst-Rated Restaurant Ever
In a protest against the site's alleged ratings manipulations, this Italian restaurant's co-owners offered scathing reviewers 25-percent off their checks.
How 23andMe Caused a Divorce: A Look at Unintended Consequences
A look at what happens when customers use a business for their own purposes, regardless of the company's explicit mission.
New Legislation Would Make Banning Negative Yelp Reviews Illegal
Your right to write angry Yelp reviews may soon become law.
News and trends
Apple Probes Celebrity Photo Hack and Malaysia Airlines Botches New Marketing Campaign: Weekly News Roundup
Check out the news business owners need to know.
Tanya Benedicto Klich
Appeals Court Rules That Yelp's Ad Sales Tactics Aren't Extortion, Just 'Hard Bargaining'
Businesses don't have the right to pre-existing good reviews, the court said.
Hotel Says $500 Fine on Negative Yelp Reviews Was a Joke
Angry Yelpers turned on a hotel after an article claimed the hotel fined newlyweds for guests' negative online reviews. Now, the hotel claims it was all a misunderstanding.
Meet the Yelp for Medical Marijuana Dispensaries
Weedmaps is establishing itself as the go-to portal for a new market.
Behind the Curtain of Yelp's Powerful Reviews
The website could bring in more customers, or scare them away. Can business owners do anything to fight back?
6 Ways to Harness the Power of Review Sites
A review site is a great way for your business to get discovered online, but it can also bring inaccurate criticism.
Customer Relationship Management
Your Customers Can Now Direct Message You on Yelp
The new direct-messaging tool aims 'to ensure people never have to leave Yelp to find all the info their hearts' desire,' the company said.
5 Business Travel Tips That Will Improve Your Life
Many entrepreneurs spend a lot of time on the road. Here are a few tidbits of advice on how to make your time away from home more enjoyable.
Amazon May Launch a Local Services Marketplace
Amazon is reportedly looking beyond media, apparel, furniture and food -- and putting the call out to babysitters, handymen, birthday clowns and plumbers.
Facebook Lets Restaurants Post Menus to Pages; Yelp Announces New Video Feature
Facebook's new feature is a direct jab at competitors like Yelp.
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