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News and Articles About Yelp

New Legislation Would Make Banning Negative Yelp Reviews Illegal

New Legislation Would Make Banning Negative Yelp Reviews Illegal

Your right to write angry Yelp reviews may soon become law.
Appeals Court Rules That Yelp's Ad Sales Tactics Aren't Extortion, Just 'Hard Bargaining'

Appeals Court Rules That Yelp's Ad Sales Tactics Aren't Extortion, Just 'Hard Bargaining'

Businesses don't have the right to pre-existing good reviews, the court said.
Hotel Says $500 Fine on Negative Yelp Reviews Was a Joke

Hotel Says $500 Fine on Negative Yelp Reviews Was a Joke

Angry Yelpers turned on a hotel after an article claimed the hotel fined newlyweds for guests' negative online reviews. Now, the hotel claims it was all a misunderstanding.
Meet the Yelp for Medical Marijuana Dispensaries

Meet the Yelp for Medical Marijuana Dispensaries

Weedmaps is establishing itself as the go-to portal for a new market.
Behind the Curtain of Yelp's Powerful Reviews

Behind the Curtain of Yelp's Powerful Reviews

The website could bring in more customers, or scare them away. Can business owners do anything to fight back?
6 Ways to Harness the Power of Review Sites

6 Ways to Harness the Power of Review Sites

A review site is a great way for your business to get discovered online, but it can also bring inaccurate criticism.
Your Customers Can Now Direct Message You on Yelp

Your Customers Can Now Direct Message You on Yelp

The new direct-messaging tool aims 'to ensure people never have to leave Yelp to find all the info their heartsÂ’ desire,' the company said.
5 Business Travel Tips That Will Improve Your Life

5 Business Travel Tips That Will Improve Your Life

Many entrepreneurs spend a lot of time on the road. Here are a few tidbits of advice on how to make your time away from home more enjoyable.
Amazon May Launch a Local Services Marketplace

Amazon May Launch a Local Services Marketplace

Amazon is reportedly looking beyond media, apparel, furniture and food -- and putting the call out to babysitters, handymen, birthday clowns and plumbers.
Facebook Lets Restaurants Post Menus to Pages; Yelp Announces New Video Feature

Facebook Lets Restaurants Post Menus to Pages; Yelp Announces New Video Feature

Facebook's new feature is a direct jab at competitors like Yelp.
How to Accumulate Good Customer Reviews That Stick

How to Accumulate Good Customer Reviews That Stick

Posting fake reviews and asking customers to post reviews can land you in trouble with Yelp and Google. Instead, follow these tips.
How Bitcoin Is Fueling a New Payments Battlefield

How Bitcoin Is Fueling a New Payments Battlefield

The traditional payments industry is headed for an upheaval as more small businesses begin accepting Bitcoin and more payment startups rise to meet the growing demand.
Yelp Now Points Users to Businesses That Accept Bitcoin as Payment

Yelp Now Points Users to Businesses That Accept Bitcoin as Payment

The popular consumer review site pushes Bitcoin as a viable payment option further into the mainstream.
In the Face of Ruinous Online Reviews, Businesses Today Are Turning the Tables

In the Face of Ruinous Online Reviews, Businesses Today Are Turning the Tables

If the internet has created a space where consumers are free to sound off at will on sites like Yelp, to what extent do business owners have the right to respond?
Lazy Customers Can Now Search Yelp Using Emojis

Lazy Customers Can Now Search Yelp Using Emojis

Fewer characters? Sure. More convenient? Probably not.
Yelp Listings, Reviews to Be Featured in Yahoo Search Results

Yelp Listings, Reviews to Be Featured in Yahoo Search Results

With the partnership, Yahoo's data on local businesses is about to get a lot more detailed.

4 Steps to Establishing Your Business on Review Sites

If you're trying to sell something, online reviews are important to your customers. Here's how to beef up your business's presence on review sites.
Do Pivots Matter? Yes, in Almost Every Case.

Do Pivots Matter? Yes, in Almost Every Case.

A recent analysis of 39 billion-dollar companies says most stuck to their original vision. Serial entrepreneur Steve Blank argues that isn't true.
Connect With Angry Customers Before They Yelp

Connect With Angry Customers Before They Yelp

The app OwnerLists establishes a direct line of communication between business owners and their customers, allowing them to respond directly to negative reviews.
How to Handle Negative Online Reviews

How to Handle Negative Online Reviews

Our PR expert Ivan Ristic discusses how businesses should handle negative comments on social media and review sites like Yelp.
Yelp Co-Founder: 'There Has Never Been Any Amount of Money You Could Pay Us to Manipulate Reviews'

Yelp Co-Founder: 'There Has Never Been Any Amount of Money You Could Pay Us to Manipulate Reviews'

During a recent reddit AMA, Jeremy Stoppelman fielded questions from business owners about the site's alleged poor practices.
Reviewers Compare Yelp to a 'Slave Ship' in Ridiculous Class-Action Lawsuit

Reviewers Compare Yelp to a 'Slave Ship' in Ridiculous Class-Action Lawsuit

Yelpers argue that their lack of payment for reviews is exploitative unpaid labor, comparing practices to a 'galley slave ship.'
Yelp: We Won't Stand for Businesses That Pay for Fake Reviews

Yelp: We Won't Stand for Businesses That Pay for Fake Reviews

A new round of consumer alerts will be posted on business pages that Yelp suspects of gaming its review system.
Not Sure What to Eat? This App Knows What You're Craving

Not Sure What to Eat? This App Knows What You're Craving

A new tool uses a 'neural-network algorithm' to analyze millions of reviews and then recommend restaurants based on the foods you love the most.

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