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Don't Fall for These 12 Mental Money Traps
The Essential Ingredients to Startup Success
These Young College Dropouts Built a $14 Million Company in Just Over a Year
5 Things I Learned About Successful Startups From Steve Jobs
30 or Older? Sorry, You'll Have to Pay Twice as Much to Use Tinder's New Premium Features.
Yelp Sues Sites That Claim They Can Sell Business Owners 5-Star Reviews
3 min read
Yelp Sues Sites That Claim They Can Sell Business Ow...
Got a Bad Yelp Review? Here's What to Do
5 Steps to Getting Your Business Ranked on Yelp
6 Better Responses to a Bad Review Than Yelling or S...
Got a Bad Yelp Review? Here's How to Defend Your Bus...
News and Articles About Yelp
Online Reputation Management
6 Better Responses to a Bad Review Than Yelling or Sulking
Somebody trashing your company online is hurtful and infuriating but responding that way makes the situation worse.
FTC Takes No Action Against Yelp Following Year-Long Investigation Into Review System
Despite outcry from small-business owners, this marks the second inquiry by the FTC that has resulted in no further action, according to Yelp.
Researchers Are Using Yelp to Predict When a Restaurant Will Shut Down
With new software, researchers say Yelp reviews can serve as a crystal ball for restaurant failures.
Got a Bad Yelp Review? Here's How to Defend Your Business Online. (Infographic)
With more people researching before making a purchase, online reviews are important. Here's how to handle the negative ones while encouraging positive ones.
The Missing Element in Your Digital Marketing Might Be a Fresh Coat of Paint
Make certain your business is always pretty as a picture and you won't worry what potential customers see when they look online to decide if they'll visit.
Why This Bay Area Bistro Wants to Be Yelp's Worst-Rated Restaurant Ever
In a protest against the site's alleged ratings manipulations, this Italian restaurant's co-owners offered scathing reviewers 25-percent off their checks.
How 23andMe Caused a Divorce: A Look at Unintended Consequences
A look at what happens when customers use a business for their own purposes, regardless of the company's explicit mission.
New Legislation Would Make Banning Negative Yelp Reviews Illegal
Your right to write angry Yelp reviews may soon become law.
News and trends
Apple Probes Celebrity Photo Hack and Malaysia Airlines Botches New Marketing Campaign: Weekly News Roundup
Check out the news business owners need to know.
Tanya Benedicto Klich
Appeals Court Rules That Yelp's Ad Sales Tactics Aren't Extortion, Just 'Hard Bargaining'
Businesses don't have the right to pre-existing good reviews, the court said.
Hotel Says $500 Fine on Negative Yelp Reviews Was a Joke
Angry Yelpers turned on a hotel after an article claimed the hotel fined newlyweds for guests' negative online reviews. Now, the hotel claims it was all a misunderstanding.
Meet the Yelp for Medical Marijuana Dispensaries
Weedmaps is establishing itself as the go-to portal for a new market.
Behind the Curtain of Yelp's Powerful Reviews
The website could bring in more customers, or scare them away. Can business owners do anything to fight back?
6 Ways to Harness the Power of Review Sites
A review site is a great way for your business to get discovered online, but it can also bring inaccurate criticism.
Growth & Strategy
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