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Today's Most Read
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More Businesses Can Now Offer Booking Options on Yelp
2 min read
Yelp Shares are Tanking and a Kickstarter Project Co...
Got a Bad Yelp Review? Here's What to Do
5 Steps to Getting Your Business Ranked on Yelp
Yelp Sues Sites That Claim They Can Sell Business Ow...
More Businesses Can Now Offer Booking Options on Yel...
News and Articles About Yelp
Yelp Shares are Tanking and a Kickstarter Project Could Be the Reason
A new documentary apparently shows alleged abuses by the customer review service.
Yelp Sues Sites That Claim They Can Sell Business Owners 5-Star Reviews
The embattled crowdsourced review platform returns to court again but this time it is on the other side of the legal line.
Online Reputation Management
6 Better Responses to a Bad Review Than Yelling or Sulking
Somebody trashing your company online is hurtful and infuriating but responding that way makes the situation worse.
FTC Takes No Action Against Yelp Following Year-Long Investigation Into Review System
Despite outcry from small-business owners, this marks the second inquiry by the FTC that has resulted in no further action, according to Yelp.
Researchers Are Using Yelp to Predict When a Restaurant Will Shut Down
With new software, researchers say Yelp reviews can serve as a crystal ball for restaurant failures.
Got a Bad Yelp Review? Here's How to Defend Your Business Online. (Infographic)
With more people researching before making a purchase, online reviews are important. Here's how to handle the negative ones while encouraging positive ones.
The Missing Element in Your Digital Marketing Might Be a Fresh Coat of Paint
Make certain your business is always pretty as a picture and you won't worry what potential customers see when they look online to decide if they'll visit.
Why This Bay Area Bistro Wants to Be Yelp's Worst-Rated Restaurant Ever
In a protest against the site's alleged ratings manipulations, this Italian restaurant's co-owners offered scathing reviewers 25-percent off their checks.
How 23andMe Caused a Divorce: A Look at Unintended Consequences
A look at what happens when customers use a business for their own purposes, regardless of the company's explicit mission.
New Legislation Would Make Banning Negative Yelp Reviews Illegal
Your right to write angry Yelp reviews may soon become law.
News and trends
Apple Probes Celebrity Photo Hack and Malaysia Airlines Botches New Marketing Campaign: Weekly News Roundup
Check out the news business owners need to know.
Tanya Benedicto Klich
Appeals Court Rules That Yelp's Ad Sales Tactics Aren't Extortion, Just 'Hard Bargaining'
Businesses don't have the right to pre-existing good reviews, the court said.
Hotel Says $500 Fine on Negative Yelp Reviews Was a Joke
Angry Yelpers turned on a hotel after an article claimed the hotel fined newlyweds for guests' negative online reviews. Now, the hotel claims it was all a misunderstanding.
Meet the Yelp for Medical Marijuana Dispensaries
Weedmaps is establishing itself as the go-to portal for a new market.
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