Get All Access for $5/mo

Can One Failed Business Affect My Future?

By Brad Sugars Edited by Dan Bova

Opinions expressed by Entrepreneur contributors are their own.

I worked at a small company for three years but it went out of business in May. A lot of former customers have a negative image of the former business. As an independent contractor, I am hesitant to mention my association with the company in fear of being judged for what I had no authority over. How do I avoid the negative image and the aftermath from interfering with my future?

As an independent contractor, you are a business owner. And as an owner, it is up to you to create your own image – based on the experience others have of you and your work.

If you are selling your current services based on work you did for the older company, you can simply use your “story” of that work as part of your sales script or narrative.

It sounds as if your target customers had dealings with the previous company and know some of the history. If that's the case, your honesty will always be the best policy in these situations. Be open and honest about your role (if asked), and be careful not to add “fuel to the fire” or speak negatively about the company, as your prospects may not judge your association with that company, but will certainly judge you on how you speak about the past.

Bottom line is your prospects are not dealing with the past company, they are dealing with you. Create a compelling story for your services and start to build your own reputation – which ultimately is based on the service, value and results you can deliver for your customers.

Related: How to Use Social Media to Build a Following -- And a Business 
Related: How to Get Customers to Help Build Your Brand 

Brad Sugars is the founder and chairman of ActionCOACH. As an entrepreneur, author and business coach, he has owned and operated more than two dozen companies including his main company, ActionCOACH, which has more than 1,000 offices in 34 countries.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Business Solutions

Amp up Productivity with MS Office 2021 for Just $60

Unlock the full potential of your business with a lifetime license to the suite of beloved apps.

Leadership

From Crisis to Control — How to Lead Effectively in High-Stress Scenarios

From the eye of the storm to the heart of leadership: How BELFOR's Sheldon Yellen's approach to the disaster recovery industry is revolutionizing resilience in business.

Operations & Logistics

3 Reasons Why Your Business Should Start Digitizing Payments

Customers will continue to demand more digital payment options and expect convenience, security and simplicity — and businesses will need to adapt or struggle.

Starting a Business

How to Connect With Buyers and Get Your Products on Store Shelves, According to the Founder of Daring and Cadence

Ross MacKay, founder and original CEO of the plant-based food company Daring Foods and co-founder of performance beverage brand Cadence, shares the strategies that have landed his products in over 40,000 stores nationwide.

Business News

Southwest Airlines Is Switching Up Its Boarding Policy and Assigning Seats for the First Time Ever

The airline, known for its unique open seating model, will assign seats for the first time in company history.

Growing a Business

Being a Good Manager Isn't Enough — Here Are 5 Leadership Skills That Will Keep Your Employees Around

The article outlines five key leadership skills — engagement culture, effective staffing strategies, AI utilization, shared team reality, and work-life balance — that can improve team performance and reduce turnover, fostering sustainable growth and innovation.