Subscribe to Entrepreneur for $5

What's the best way to handle an insubordinate employee?

Opinions expressed by Entrepreneur contributors are their own.
One of our staffers is not listening to orders and is bringing a negative attitude to the workplace.
This employee is acting out an emotional reaction with behavior that is inappropriate for the workplace.

He is attempting to transmit a strong non-verbal message. Unfortunately, you are unable to decipher the underlying meaning in his message. Someone who is able to discuss the situation without further triggering his emotions should meet with him in a non-threatening manner and get the rest of the story.

The employee’s anger may be justified, but perhaps misdirected. Or he may be a ticking time bomb. Someone objective, who is trained in de-escalation techniques, needs to be the one who determines which scenario it is.

Entrepreneur Editors' Picks