Subway Implements Brutal New Contracts for Franchisees A new bombshell report from the New York Post says that stores are only permitted to shut down via an "act of God."

By Emily Rella Edited by Amanda Breen

Opinions expressed by Entrepreneur contributors are their own.

picture alliance | Getty Images

It's not uncommon for certain restaurants and fast-food joints to have somewhat strict policies about what is and isn't considered due reason to shut down for the day — after all, the food industry relies on money coming in from customers.

For chains that allow restaurant locations to be franchised, a harsher set of rules can be applied in order to create consistency between all locations and storefronts.

Subway seems to have taken a tough turn in a new set of rules for franchisees that was released this week that has many franchise owners up in arms, to say the least.

Related: New Licensing Agreement Paves Road for Subway-Branded Products

A new bombshell report from the New York Post says that stores are only permitted to shut down via an "act of God" (which is meant to cover the most extreme natural disasters like a hurricane, tornado or earthquake.)

This would exclude stores from having permission to close in case of any other kind of inclement weather, emergency or understaffing situation.

"When I was a franchisee, my Subway was just outside the 9/11 frozen zone," former franchisee and current attorney Paul Steinberg told the Post. "Since terrorism would not be an act of God under NY law, if this new franchise agreement had been in effect, Subway could have taken my store."

Related: Subway will implement these changes to avoid more closures

If franchisees choose not to sign the new agreement, they will be subject to a 10% royalty fee which they must pay to Subway corporate.

Subway franchisees currently pay an 8% royalty fee, which is already considered high in the realm of the fast food industry.

Other additions to the new contracts include not being able to speak negatively about Subway in any manner and giving corporate permission to control prices and hours.

There are currently around 22,500 Subway locations in the United States and unlike most chains, every single one of those restaurants is franchised.

The chain reportedly closed over 2,000 locations last year due to the pandemic.

Related: Why This Oakland Cop Became a Subway Franchisee

Emily Rella

Senior News Writer

Emily Rella is a Senior News Writer at Entrepreneur.com. Previously, she was an editor at Verizon Media. Her coverage spans features, business, lifestyle, tech, entertainment, and lifestyle. She is a 2015 graduate of Boston College and a Ridgefield, CT native. Find her on Twitter at @EmilyKRella.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Leadership

Lead From the Top: 5 Core Responsibilities of a CEO

Knowing exactly what the chief executive's role entails is critical for steering a company to success.

Side Hustle

This Couple Started a Side Hustle to Improve a 'Terribly Made' Bathroom Essential. Now the Business Earns More Than $3 Million a Year.

Michael Fine and Lisa Schulner-Fine launched lifestyle brand Quiet Town in 2016 and have been growing it ever since.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2025.

Business News

What's Open on Easter Sunday? Costco and Target Will Close, But One Major Retailer Will Be Open. Here's What To Know.

The stock market was closed for Good Friday on April 18. Here's what's closed for Easter Sunday, April 20.

Science & Technology

Your Clients Are Using AI to Replace You — Do These 3 Things Before They Do

Harness these three steps to audit, evolve and future-proof your offer before AI replaces you.

Leadership

Here's What It Takes to Evolve From Hands-On Founder to Strategic CEO

Making the leap from founder to CEO requires more than just growth — it demands a shift in mindset.