- 2023 Franchise 500 Rank
N/R Not ranked last year
- Initial investment
$30K - $45K
- Units as of 2022
209 17% over 3 years
Computer Troubleshooters is a computer repair and troubleshooting service company offering high-quality and affordable IT services for small businesses. These services include data backup and recovery, mobile device management, security, and managed and remote services. They also offer technology consulting to their base that is largely made up of small businesses. Computer Troubleshooter’s business and residential solutions make it the leading option and one of the larger franchises in the industry, with many locations across the country.
As a franchisee, you’ll be answering clients’ calls and requests for services, whether you’re setting up a cloud network or tailoring consulting to the particular needs of a business.
Why You May Want to Start a Computer Troubleshooters Franchise
A franchisee will have the advantage of an exclusive territory, approved vendors, over one dozen hours of initial training, and ongoing support. With a complete Computer Troubleshooters franchise office package, you’ll tap into an automated office and billing system. This system lets you manage and bill clients, while also allowing clients to make appointments online. In your package, you will also get an email address and access to the company website.
You’ll receive updated information on vendors and sales and marketing resources. There is also a franchise forum where you can interact with other franchisees, trade useful advice, and ask questions. Another perk to the job is the annual conference. At the annual conference, the company recognizes and awards top-performing franchisees. This acts as an incentive for franchisees to make the most of their business.
You don’t have to worry about hiring a huge staff, either. In fact, tou don’t have to hire any staff at all. All you need is yourself and the tech experience necessary to do the job. If you do want to hire staff, you can choose to be an absentee owner.
What Might Make Computer Troubleshooters a Good Choice?
Operating a Computer Troubleshooters franchise means you become the IT solution for local businesses, backed by a global presence. Unlike other big-name IT businesses, you can say that your business is locally owned. Because of exclusive territory rights, you’ll be the big name in a community that demands service.
To be part of the Computer Troubleshooters franchise team, you should make sure you are financially ready for an initial investment that will include a franchise fee and other startup fees. You'll want to make sure you have enough capital available to cover ongoing fees, as well. These will include royalty percentages and advertising fees, as well as potential renewal fees.
How to Open a Computer Troubleshooters Franchise
As you make your decision regarding whether to open a Computer Troubleshooters franchise, make sure you take time to explore the opportunity. Research the brand and your local area to see if a franchise would do well in your community. While competition is healthy, too much of it may not allow for the most possible growth.
If you’re interested in starting a Computer Troubleshooters franchise, the first thing you will want to do is fill out a franchise inquiry. You will provide basic information, your amount of liquid capital, and your time frame for opening a business. A Computer Troubleshooters franchise representative may be in touch with you to further discuss steps if they find you a good fit for the brand.
About Computer Troubleshooters
- Tech Businesses
- Related Categories
- IT Services, Miscellaneous Business Services, Miscellaneous Tech Businesses
- Parent Company
- Assurant Inc.
- Chris Jourdan, General Manager
- Corporate Address
7100 E. Pleasant Valley Rd., #300
Independence, OH 44131
- Franchising Since
- 1997 (2023-1997 years)
- # of employees at HQ
- Where seeking
This company is offering new franchisees throughout the US.
This company is offering new franchisees in the following international regions: Australia/New Zealand, Europe (Western), Canada
- # of Units
- 209 (as of 2022)
Information for Franchisees
Here's what you need to know if you're interested in opening a Computer Troubleshooters franchise.
Financial Requirements & Ongoing Fees
Here's what you can expect to spend to start the business and what ongoing fees the franchisor charges throughout the life of the business.
- Initial Franchise Fee
Definition: The initial fee paid to a franchisor to join their system
What you need to know: Found in Item 5 of the FDD, this may be a flat fee, or may vary based on territory size, experience, or other factors.The franchise fee is an up-front (one-time) cost that a new franchisee pays to the franchisor. This fee is usually due at the signing of the franchise agreement and covers the right to use the franchisor's trademarks, name, and related business systems.
- Initial Investment
- $29,500 - $45,000
Definition: The total amount necessary to begin operation of the franchise
What you need to know: The initial investment includes the franchise fee, along with other startup expenses such as real estate, equipment, supplies, business licenses, and working capital. This is outlined in a chart in Item 7 of the FDD, showing a range of possible costs from low to high.
- Cash Requirement
- $60,000 - $150,000
Definition: The minimum liquid capital you must have available in order to qualify to become a franchisee of this company.
- Veteran Incentives
- 20% off franchise fee
Definition: A discount or other incentive offered to military veterans who buy a franchise with this company.
- Royalty Fee
Definition: A ongoing fee paid to the franchisor on a regular basis.
What you need to know: Most franchisors require franchisees to pay an ongoing royalty fee, which is detailed in Item 6 of the FDD. This fee is typically a percentage of weekly or monthly gross sales, but may also be a flat weekly, monthly, or annual fee.
- Ad Royalty Fee
- to $150/mo.
Definition: An going fee paid to the franchisor on a regular basis to support advertising or marketing efforts.
What you need to know: This may also be called advertising fee, marketing fee, brand fund fee, and more, but the basic purpose is the same-- to support promotion of the brand systemwide. As with the royalty fee, it is detailed in Item 6 of the FDD, and can be a percentage of weekly or monthly gross sales or a weekly, monthly, or annual fee.
- Term of Agreement
- 10 years
Definition: The length of time your franchise agreement will last.
What you need to know: Franchise terms are typically anywhere from 5 to 20 years in length, but are sometimes instead dependent on factors such as the term of your lease. Once your term is up, you may have the option to renew your agreement, typically for a smaller fee than the original franchise fee.
- Is franchise term renewable?
Training & Support Offered
Franchisors offer initial training programs and a variety of ongoing support options to help franchisees run their businesses.
- Classroom Training
- 32 hours
- Ongoing Support
Purchasing Co-opsNewsletterMeetings & ConventionsGrand OpeningOnline SupportSecurity & Safety ProceduresField OperationsFranchisee Intranet Platform
- Marketing Support
Co-op AdvertisingAd TemplatesSocial MediaSEOWebsite DevelopmentEmail MarketingLoyalty Program/App
Additional details about running this franchise.
- Is absentee ownership allowed?
- Can this franchise be run from home/mobile unit?
Definition: The business can be run from your home and/or a vehicle, and it is not necessary to have a retail facility, office space, or warehouse.
- Can this franchise be run part time?
Definition: This business can be run by the owner on a part-time basis (less than 40 hours per week) and/or as a side business; it is not necessary for the business to be open/run full-time.
- # of employees required to run
- Are exclusive territories available?
Definition: An exclusive territory is a fixed area in which you are given the right to operate and in which no other units of the same franchise may be opened.
What you need to know: Territory size may be based on factors such as radius, population size, zip codes, and more. Details can be found in Item 12 of the FDD.
Interested in ownership opportunities like Computer Troubleshooters? Request a free consultation with a Franchise Advisor now.
Franchise 500 Ranking History
Compare where Computer Troubleshooters landed on this year's Franchise 500 Ranking versus previous years.
Curious to know where Computer Troubleshooters ranked on other franchise lists? Find out below.
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