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Franchise 500 2023
Franchise 500 Rank
N/R Not ranked last year
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Initial investment
$43K - $56K
Units as of 2023
48 Increase 2.1% over 3 years

Surface Specialists is a repair company that has been in the bathroom and kitchen remodeling industry since 1981. The company began franchising a year later, in 1982. Surface Specialists technicians are highly skilled and offer surface restoration, refinishing, and remodeling services for bathroom and kitchen surfaces. These surfaces include bathtubs, sinks, showers, countertops, vinyl windows, and spas and hot tubs. 

Although Surface Specialists currently operates in the United States, they are looking to expand in different territories. There are over 40 Surface Specialists locations scattered across the U.S.

An ideal franchisee is typically someone who understands the repair services offered by the company. They might also be a hands-on person with a history of blue-collar work. Since the work is physical, you should probably be able to physically handle strenuous tasks. You may also need to possess managerial skills and provide great customer service.

Why You May Want to Start a Surface Specialists Franchise

As a Surface Specialists franchisee, you may enjoy the flexibility of balancing your work and personal life. You may even choose to operate your Surface Specialists franchise as a home-based business. 

Franchisees facilitate daily communication between clients and attend to any work scheduled for the day. Surface Specialists may stand out amongst competitors because they have vast experience in the bathroom and kitchen remodeling industry. When you open a Surface Specialists franchise, you will become part of a team with a well-known brand using trusted techniques and products.

You may get to enjoy having a protected territory, meaning that your Surface Specialists franchise should be given a population base to operate in without the competition of other Surface Specialists franchises. 

You might also get training support, equipment, and tools. Since franchisees complete a variety of repair, remodeling, and refinishing services, you may have the tools to make a positive impact on your community. Surface Specialists' total cost to franchise may also include signage, insurance, a computer system, business licenses, real estate costs, and funds for the initial months of operation. A multi-week training is typically included in the initial franchise fee.

What Might Make a Surface Specialists Franchise a Good Choice?

To open a Surface Specialists franchise, you should make sure you're financially ready for an initial investment made up of a franchise fee and other startup costs. In addition, you should prepare yourself for ongoing fees that will include royalty fees. Franchisees will also need to meet the company's set net worth and liquid capital requirements.

How Do You Open a Surface Specialists Franchise?

To request more Surface Specialists franchise information, you can call fill out a franchise request form. You may learn more about the opportunity by talking to the franchise team, current franchisees and reading the Surface Specialists Franchise Disclosure Document. Before making a financial commitment or signing an agreement, you must perform your due diligence and establish if this is the right opportunity for you.

If you are seen as a good fit, you may attend discovery day and submit your official application. After this, Surface Specialists generally complete a background check. Should you qualify, you may schedule to attend training and sign the franchise agreement. After completing training, you might be ready to open your Surface Specialists franchise.

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Company Overview

About Surface Specialists

Industry Home Improvement
Related Categories Kitchen & Bath Remodeling, Miscellaneous Home-Improvement Businesses
Founded 1981
Parent Company Surface Specialists Systems Inc.
Leadership Dan Kaplan, President/CEO
Corporate Address 621 Stallings Rd., #B
Matthews, NC 28104
Social Facebook, Twitter

Business Overview

Franchising Since 1982 (42 years)
# of employees at HQ 3
Where seeking

This company is offering new franchises in the following US states: Alaska, Alabama, Arkansas, Arizona, California, Colorado, Connecticut, District of Columbia, Delaware, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, North Dakota, Nebraska, New Hampshire, New Jersey, New Mexico, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West Virginia, Wyoming

This company is offering new franchises in the following international regions: Canada

# of Units 48 (as of 2023)

Information for Franchisees

Here's what you need to know if you're interested in opening a Surface Specialists franchise.

Financial Requirements & Ongoing Fees

Here's what you can expect to spend to start the business and what ongoing fees the franchisor charges throughout the life of the business.

Initial Franchise Fee Information Circle
Initial Investment Information Circle
$43,200 - $56,000
Net Worth Requirement Information Circle
Cash Requirement Information Circle
Veteran Incentives Information Circle
10% off franchise fee
Royalty Fee Information Circle
Term of Agreement Information Circle
10 years
Is franchise term renewable? Yes
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Financing Options

Some franchisors offer in-house financing, while others have relationships with third-party financing sources to which they refer qualified franchisees.

In-House Financing Surface Specialists offers in-house financing to cover the following: franchise fee

Training & Support Offered

Franchisors offer initial training programs and a variety of ongoing support options to help franchisees run their businesses.

On-The-Job Training 57-73 hours
Classroom Training 23 hours
Ongoing Support
Purchasing Co-ops
Meetings & Conventions
Toll-Free Line
Grand Opening
Online Support
Security & Safety Procedures
Field Operations
Franchisee Intranet Platform
Marketing Support
Ad Templates
Social Media
Website Development


Additional details about running this franchise.

Is absentee ownership allowed? No
Can this franchise be run from home/mobile unit? Information Circle
Can this franchise be run part time? Information Circle
# of employees required to run 1-1
Are exclusive territories available? Information Circle
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Franchise 500 Ranking History

Compare where Surface Specialists landed on this year's Franchise 500 Ranking versus previous years.

Additional Rankings

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The information on this page is not intended as an endorsement or recommendation of any particular franchise or business opportunity by Entrepreneur Media. Our listings and rankings are solely research tools you can use to compare opportunities. Entrepreneur stresses that you should always conduct your own independent investigation before investing in a franchise or business opportunity. That should include reviewing the company's legal documents, consulting with an attorney and an accountant, and talking to former and current franchisees/licensees/dealers.
Updated: December 12th, 2022