Get All Access for $5/mo

5 Tips to Help Your Marketing Messages Sing Here's how to clear out the jargon and communicate clearly about your business.

By Andrea K. Hammer

Opinions expressed by Entrepreneur contributors are their own.

Five Tips to Help Your Marketing Messages Sing

With attention spans short and competition intense, clear language is essential to help marketing messages sing and spark interest in your business.

As in all relationships, people connect with straightforward and honest communications. In fact, 84% of consumers are inclined to trust companies using jargon-free language, according to Joseph Kimble in Writing for Dollars, Writing to Please: The Case for Plain Language in Business, Government, and Law (Carolina Academic Press, 2012).

Drawing on my business-writing experience, here are some guidelines for effective marketing descriptions to build your reputation and business:

1. Clarify thoughts. The first step toward understandable language is clear thinking. Before writing any business message, take the time to distill key points about your company. Can you describe your product or service clearly and succinctly? What qualities differentiate your offerings from others in the industry? How will customers benefit? If you can't reply to these questions without hesitation, focus on developing clear explanations.

Related: How to Start Conversations That Make Instant Connections

2. Energize descriptions. Through your words, you can convey action. To create promotions with impact, for example, delete strings of adjectives. Also, try to avoid overused descriptions like "hot" and "best," which have lost their meaning. Instead, rely on verbs full of energy, such as "sparkle," "zip" and "zoom." Pinpoint the specific advantages of products and services, and convey a sense of urgency: "Save time and money now!"

3. Create snapshots. Clear words and messages have the ability to paint word pictures. Vivid images leave impressions in customers' minds, giving them a sense of your business and the people behind your operation. A slick description often sends clients running to a competitor, whereas sincerity can build your reputation and inspire long-term loyalty. Phrases like "family owned and operated" or "dedicated to giving back to the community" will help clients connect with your humanity and commitment. Then, back up your words and show that your business is genuine.

Related: A Small Talk Survival Guide for the Schmooze-Averse

4. Simplify sentences. Through simple language, you can help readers understand your business. Complexity and clutter make processing information difficult, so don't pack multiple ideas into sentences. Make your thoughts easy to digest by using words that readers recognize, like "giant," rather than chasing them to a dictionary to define "behemoth." Many don't have the time and will stop reading at the first stumbling block. Shorten each group of words—and know the importance of a period.

5. Refine drafts. After drafting your promotion, review the wording with objectivity. Process the information as if you were a customer just learning about your business. Slash every word that is confusing or unnecessary. Simplify and polish every word to help the essence of your company, identity and message rise to the top.

Andrea K. Hammer, a Philadelphia-based freelance writer, is the founder and director of Artsphoria Magazine & Boutique. Specializing in the intersection of arts and business, she has written for international publications.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick


ChatGPT is Becoming More Human-Like. Here's How The Tool is Getting Smarter at Replicating Your Voice, Brand and Personality.

AI can be instrumental in building your brand and boosting awareness, but the right approach is critical. A custom GPT delivers tailored collateral based on your ethos, personality and unique positioning factors.

Business News

Apple Reportedly Isn't Paying OpenAI to Use ChatGPT in iPhones

The next big iPhone update brings ChatGPT directly to Apple devices.

Business News

Is the AI Industry Consolidating? Hugging Face CEO Says More AI Entrepreneurs Are Looking to Be Acquired

Clément Delangue, the CEO of Hugging Face, a $4.5 billion startup, says he gets at least 10 acquisition requests a week and it's "increased quite a lot."

Business News

You Can Now Apply to Renew Your U.S. Passport Online — But There's a Catch

The U.S. State Department officially launched the beta program this week.

Business News

Sony Pictures Entertainment Purchases Struggling, Cult-Favorite Movie Theater Chain

Alamo Drafthouse originally emerged from bankruptcy in June 2021.

Growing a Business

He Immigrated to the U.S. and Got a Job at McDonald's — Then His Aversion to Being 'Too Comfortable' Led to a Fast-Growing Company That's Hard to Miss

Voyo Popovic launched his moving and storage company in 2018 — and he's been innovating in the industry ever since.