Get All Access for $5/mo

I Took Over an Entire Convention With The Smallest Booth -- Here's How Trade shows offer an unmatched opportunity for connecting with potential customers; this strategy can help you make the most of them.

By Stu Sjouwerman Edited by Jessica Thomas

Opinions expressed by Entrepreneur contributors are their own.

rclassenlayouts | Getty Images

Traditional trade conventions are an outstanding way to show off your products or services and connect with potential customers and partners. But just like on the Internet, there's a lot of noise you need to overcome to stand out and make people want to walk over to your booth instead of someone else's. I have a simple strategy I've used with enormous success for this very purpose.

The survey-raffle combo

In my previous company, Sunbelt Software, we focused on selling products to system administrators. So, in terms of events, we hit up Microsoft tech conferences and similar trade shows. Those events usually brought in anywhere from 4,000-8,000 people, so we knew they would be a fantastic opportunity to rub elbows in a huge way — if we could just figure out how to draw people to us.

We had to think — what could we do that would appeal universally to this particular demographic and that would outshine the other vendors even if we couldn't anticipate what they'd offer?

And then we had our "Aha!" moment. With a raffle, we could generate positive interest with a little friendly suspense, taking advantage of everybody's natural inclination to want to beat the odds, which at a trade show are much better than the lottery.

Of course, there was the little problem of the raffle item. We had to make sure it was something people would really go nuts for, or nobody would drop by the booth to get scanned and grab a ticket. The solution? A quick survey of our fellow techies to find out what they thought would be the ultimate, super-cool giveaway for a trade show.

After doing the survey, we went to TechEd 2006 in Boston. Our booth was nothing special, just a 10-by-10 space. But based on the survey results, we'd brought in — picture this — a spectacular custom-painted Harley Davidson chopper.

The buzz was overwhelming. We could tell that everybody was itching for a shot, imagining themselves getting away from technical code, security and so on and winning the freedom the bike boldly offered. To get a ticket, though, they had to register with us. And did they ever.

By the time the show ended at 4 p.m., it was pretty obvious our strategy had paid off. Crowds of people were gathered around our booth to see who would win. We had someone get up on a ladder with a megaphone and pull a number from the raffle barrel. There was a terrific moment of tension, and then everybody gave a mix of oh-wells and congratulations as a very happy attendee came up to claim the bike. Everybody had a great time, and for our effort, we walked out of the show with practically every attendee there in our database.

Related: 5 Tricks to Help You Stand Out at a Trade Show

Making the technique your own for the long-term

Because this trick was so successful, it was a no brainer for us to keep doing it — so we've been using raffles at shows for a number of years now. It's something that you can use at virtually any conference, and the sequence of survey-raffle-get leads isn't going to change much regardless of which industry your event might be for.

But there are two caveats.

First, make sure that you introduce your raffle at the right time at events that have a sufficient audience. We tried this strategy in the early days of KnowBe4, but there just weren't enough people at the show to make it worth it.

Secondly, be flexible in what you raffle off based on your survey results. If we were to do this today, people might tell us that their ultimate giveaway item isn't a Harley chopper anymore. It could be a Tesla Model 3 or any other number of things you normally wouldn't associate with your own business. You always need to listen to your audience and decide from there, and you should give people at least a little bit of an idea about what they might see to drive interest.

As you keep these points in mind, remember that there are a lot of convenient ways to survey your audience, such as with an online form. You can use whatever makes sense given your timeframe, resources and your audience's known preferences. And you'll have two ways to get the items you're going to raffle. The first is to approach the company that makes or sells what people want and ask them if they'll donate the item for the exposure they'll get at the show, which can be a great way to make new connections and build lasting partnerships. But you can also purchase the raffle item yourself if you have the budget to do so — you just need to have some evidence that the value of the leads you'll get will outpace the cost of the raffle item.

Related: 4 Ways to Get Noticed at a Crowded Trade Show

Visibility and fun in one package

Raffles at trade shows work largely because, on top of offering fantastic visibility, they're super fun. Most people don't have one going on, so attendees naturally will turn their attention to what's different. And people like the idea that they'll leave with more than they put in — that they'll come out ahead compared to everybody else.

So yes, there's definitely a serious side to business and getting yourself out there. But you should be able to enjoy yourself along with your customers, too! With a convention raffle, you can do both with enormous success.

Stu Sjouwerman

Founder and CEO, KnowBe4

Stu Sjouwerman (pronounced “shower-man”) is the founder and CEO of KnowBe4, Inc., which offers a platform for security awareness training and simulated phishing.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Leadership

From Crisis to Control — How to Lead Effectively in High-Stress Scenarios

From the eye of the storm to the heart of leadership: How BELFOR's Sheldon Yellen's approach to the disaster recovery industry is revolutionizing resilience in business.

Business News

Southwest Airlines Is Switching Up Its Boarding Policy and Assigning Seats for the First Time Ever

The airline, known for its unique open seating model, will assign seats for the first time in company history.

Growing a Business

You'll Never Satisfy Your Customers — or Grow Your Business — Without Doing These 3 Things

Customer feedback can be used to drive sustainable growth. Here are three approaches to how you can move past measurement to drive improvement and ultimately grow your business.

Growing a Business

5 Lessons Nonprofit Leaders Can Learn from Big Tech

Nonprofits can do more good by adopting a few key lessons from tech companies — like focusing on efficiency and using data for strategic decision-making.

Operations & Logistics

3 Reasons Why Your Business Should Start Digitizing Payments

Customers will continue to demand more digital payment options and expect convenience, security and simplicity — and businesses will need to adapt or struggle.

Business Solutions

Amp up Productivity with MS Office 2021 for Just $60

Unlock the full potential of your business with a lifetime license to the suite of beloved apps.