Get All Access for $5/mo

5 Ways to Create a Culture of Trust It isn't really a team if the team members don't trust each other and the leadership.

By Marty Fukuda

Opinions expressed by Entrepreneur contributors are their own.

Do you know someone who doesn't trust their company, or maybe their boss? Maybe they have good reasons. Perhaps promises were broken, or the company was deceptive or unethical.

"Once bitten, twice shy," is understandably a good explanation why some employees become skeptical. But the only way for a business relationship to work is if it's based on a foundation of mutual trust.

Here are five tips I have shared with colleagues and team members who find it difficult to trust others in the workplace.

1. Don't allow bias to come into play.

Is your lack of trust for your current boss based on something a previous boss did? Leave undeserved negative thoughts behind and allow your new boss to earn your trust from a clean slate.

Related: 7 Ways to Build Credibility, Trust and Character That Will Grow Your Business

2. Extend the first 'olive branch.'

At the beginning of relationships, each person starts at ground zero when it comes to trust. Why not be the one to make the first move? All it takes is shedding your protective guard to move past the neutral stage.

3. Address any issue causing mistrust.

Evaluating how and when trust has been violated goes a long way to restoring it. Handling the issue in a professional, non-confrontational manner means hearing the other person's story. Calmly listening to both sides often prevents a simple misunderstanding from becoming an intolerable situation.

Related: 11 Signs Someone Is Lying to You

4. Don't overreact to the situation.

If it's the first time you've perceived a violation of trust, giving your co-worker the benefit of the doubt may be your best response. Isn't this how you would like to be treated? If still in doubt, run it past someone outside of the company who can offer a fresh, unbiased perspective. It's okay -- and sometimes smart -- to let certain issues blow over.

5. Behave in a way that commands trust from your co-workers.

If you find that mistrust is a consistent theme throughout your career, you may very well be a contributor. A solution: Always be mindful of how others may perceive your words and actions.

Related: Here Are 4 Ways to Develop a Culture of Respect and Trust

Marty Fukuda

Chief Operating Officer of N2 Publishing

Chicago native Marty Fukuda is the chief operating officer of N2 Publishing, overseeing operations at its corporate headquarters in Wilmington, N.C. He first joined the company as an area director in 2008 after working in the direct sales and print industries. 

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Productivity

6 Habits That Help Successful People Maximize Their Time

There aren't enough hours in the day, but these tips will make them feel slightly more productive.

Business News

These Companies Offer the Best Work-Life Balance, According to Employees

The ranking is based on Glassdoor ratings and reviews.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Leadership

Why Your AI Strategy Will Fail Without the Right Talent in Place

Using fractional AI experts through specialized platforms allows companies to access top talent cost-effectively, drive innovation and scale agile strategies for growth.

Science & Technology

Use This Framework to Successfully Integrate AI Into Your Business Operations

Here's how to ensure both innovation and compliance when using AI in your organization.