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An Executive's 5-Minute Guide to Building a Legacy Team This guide delves into the critical aspects of building a legacy team, emphasizing the importance of nurturing a strong internal culture and leading by example to attract and retain top talent.

By Adam Povlitz Edited by Carl Stoffers

Key Takeaways

  • A clear and consistent internal brand articulates your mission and values, guiding employee behavior and attracting like-minded candidates.
  • Fair and consistent decision-making creates a safe, supportive environment that promotes loyalty and commitment.
  • Clearly defined roles, responsibilities, and performance metrics enhance accountability and purpose within the team.

Opinions expressed by Entrepreneur contributors are their own.

Building a strong team starts with a strong internal brand. Clear and consistent brand messaging articulates your company's mission and values. A well-defined culture guides the behavior and decision-making of your current employees and helps attract candidates who share your company's vision. Consistency in messaging helps ensure that everyone on your team, from new hires to seasoned employees, understands the organization's culture and expectations.

A strong employer brand can reduce your cost per hire and attract the right candidates. Establish talent branding initiatives, such as defining your Employee Value Proposition (EVP), maintaining an active social media presence, and sharing employee stories, can help position your company as an employer of choice. These activities help showcase your organization's culture, values, and work environment, making it easy for candidates to see themselves as part of your team.

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Lead by example

The phrase "lead by example" has never been more important. It's not just a cliché; it's a critical building block for creating a strong, cohesive, and high-performing team. Leaders who embody the values and principles they expect from their team can significantly impact their organization's culture and productivity. Setting high standards for your behavior and your team's behavior is crucial to being a successful leader.

When you lead by example, you create a model that others will want to follow, and that can foster an environment of trust and respect. Consistency and fairness in decision-making are equally important. When leaders make fair and consistent decisions, they create a safe and supportive environment. This helps build trust and encourages team members to fully embrace their roles secure in the knowledge that their contributions are valued and rewarded fairly. This environment promotes loyalty and commitment, essential to a high-performing team.

Foster a culture of innovation

Cultivate an environment that thrives on innovation. A workplace that nurtures and encourages creative thinking empowers employees to generate novel ideas and solutions, driving the organization forward. This process begins with arming your team with the right tools and training. Investing in cutting-edge technology and providing continual learning opportunities keeps your team up-to-date and inspires them to venture into unexplored domains.

As a leader, you play a pivotal role in promoting a culture where your team feels safe to experiment and make calculated decisions. It's about instilling a mindset that perceives setbacks as stepping stones to growth. When your team understands that mistakes are part of the journey toward innovation, they're more inclined to challenge the norm and think outside the box. This kind of environment thrives on open dialogue and a supportive ethos.

Related: The Critical First 100 Days of Onboarding — What You're Likely Overlooking That Could Make or Break Your New Hire

Clearly defined roles and potential growth

For each of your key leadership roles, detail responsibilities, expectations, and key performance indicators (and ensure that each manager uses the same approach downline). This clarity enhances individual accountability and builds a sense of purpose and ownership within the team.

In addition, offering training programs, mentorship, and coaching opportunities provide valuable tools that help employees develop new skills and take on different roles. Encouraging your team to step out of their comfort zones and tackle projects or tasks that challenge them will create a culture of learning and innovation. This benefits the employee and brings new perspectives and increased expertise to the team.

Promoting work-life balance

Balancing work and personal life is essential for a happy and productive workforce. Simply stated, it's one way to demonstrate that you care about your team's happiness. I have found that creating a work environment that supports the overall well-being of employees is essential. This can be achieved by providing wellness programs, mental health resources, and recreational facilities. Encouraging employees to take regular breaks, offering healthy food options, and organizing team-building activities can also help to create a positive work environment. These efforts can lead to increased employee satisfaction and a more productive workforce.

But remember, it's not just about the perks. It's about investing in the long-term success of your team. When employees feel valued and supported, they'll stick around and give their all. Prioritizing these areas can help you build a high-achieving, happy, and committed team to your company's vision.

Related: See The Entrepreneur 2024 Top Franchise Supplier List

Adam Povlitz

Entrepreneur Leadership Network® Contributor

Chief Executive Officer & President of Anago Cleaning Systems

Adam Povlitz is CEO and president of Anago Cleaning Systems, one of the world’s leading franchised commercial cleaning companies, and a leader in technological advances relating to business operations and facilities services with over 1,800 franchisees across North America.

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