Online Reviews: Page 4

Growth Strategies

What Is Online Reputation Management And Why Does It Matter

The need to find a way out of the puddle created by bad reviews, comments, defamation, and rumors gave birth to Online Reputation Managers

Marketing

7 Digital Marketing Strategies for Franchises (Infographic)

Here's how to use the power of search, social media, email and more to increase your visibility.

Marketing

Respect People's Right to Review Your Company Online, Even When There's Bitching Involved.

"Asking if a company has ever had a bad review online is like asking if someone's ever been on a bad date," said one president.

Growing a Business

Damage Control: 6 Ways to Respond to Negative Reviews

Entrepreneurs share what they do when customers tell the world they messed up.

Business News

The Secrets to Successfully Managing Your Company's Reputation

Getting reviews is the first place to start.

Thought Leaders

3 Tips for Dealing With Negative Reviews Like a True Entrepreneur

It only takes one harsh review to scare off an untold number of potential customers. How you respond will make all the difference.

Marketing

6 Ways to Make Online Reviews Work for Your Business

If you're not already utilizing customer reviews online, you should be. Here are six simple ways to do that.

Technology

#8 Tools Worth a Solopreneur's Investment

Web and mobile app Shake creates legally binding agreements and helps users create quick contracts for jobs, loans and sales

Social Media

Why Facebook and Google Want to Market Your Reputation Online

Social proof is critical when creating influence and trust.

Social Media

5 Proven Ways to Get More Customer Reviews On Google and Facebook

Effective social media marketing requires strategy and follow through but not a huge budget.

Marketing

6 Ways Your Customer Service Department Can Generate More Revenue

Your customers love you, but are they improving your bottom line?

Marketing

Intelligent Search Drives More Customers to Your Business Than Your Website

Brick-and-mortar-only businesses get 2.7 times as many views on maps, apps, search engines, GPS and social than on their own websites.

Marketing

How to Use Reviews to Grow Your Business

Do you even ask your customers for reviews? Because there's a good chance you won't get what you don't ask for.

Marketing

These 3 Essentials Can Save You From Being Crushed by Ecommerce Giants

In the battle against retail Goliaths, smaller shops can inspire loyalty by building relationships that center on value, not price.

Marketing

Who's Managing Your Online Reviews?

Remember: Just a few negative words can plunge your business into a one-star muck bath you'll spend days or even weeks recovering from.