5 Ways Insightful Leaders Keep Their Teams Working Calmly During Tumultuous Change When a company is roiled by big changes, the people working there need to be taken into consideration.

By Tor Constantino

entrepreneur daily

Opinions expressed by Entrepreneur contributors are their own.

Geber86 | Getty Images

The only thing that is constant is change. -- Heraclitus

At some point, ever leader and their respective organization is going to face change driven by factors such as macro-market conditions, competitive pressures, shifting customer demands, liquidity ebbs and flows, ownership evolution, technology disrupters, employee turnover...etc.

As someone who, over the years has firsthand experience of 10 acquisitions, three divestitures, one corporate bankruptcy and one IPO, I can assure you that not every leader successfully moves the organization to a desired future state.

Whether the catalyst is internal or external, big or small, change requires leaders to tap another skill set exemplified by the following attributes.

1. Establish expectations and standards that apply to everyone.

Few things are more disruptive during a change cycle than leadership hypocrisy and double standards. Change agents must enlist input from all affected stakeholders, including the fringes of the organization, to ensure broad consensus and buy-in regarding expectations for all.

Individuals are more receptive to following principles they helped shape. Leaders must make sure those rules apply to everyone, with no exceptions, to unify the group through any upheaval.

Related: When Leading Through Change, Adopt These 4 Strategies

2. Show appreciation.

People work for two main rewards: remuneration and recognition.

Establishing a sustainable culture that rewards and celebrates the autonomy, relatedness and competency of employees is a tool that effective leaders apply consistently through modulating circumstances. Perhaps management guru Dale Carnegie said it best, "Be hearty in your approbation and lavish in your praise."

Related: How to Lead Your Team Through Change

3. Others first.

Treat others the way you want to be treated. It's so basic and obvious, yet our own self interests and conceit upend this axiom daily.

While everyone knows this inescapable truth, imagine if your own leadership team actually applied this principle.

Related: 5 Principles for Dealing With Constant Change

4. Apologize for the past, chart a new future.

When transformation of a culture requires new leadership, oftentimes it's because the contract of trust was destroyed by the previous management regime.

New leaders need to acknowledge and apologize for the sins of the past, which is a critical first step toward healing, while simultaneously recasting a better future.

Related: Growth and Change Require Agile Leadership and Bedrock Values

5. Embrace empathy.

Change fuels uncertainty for all affected individuals. It's important to provide a forum where disenfranchised employees can safely air their grievances without retribution. New leaders need to understand and address employee concerns.

Change happens, but lousy leadership through change doesn't have to.

Tor Constantino

Former Journalist, Current PR Guy (wielding an MBA)

Tor Constantino is a former journalist, consultant and current corporate comms executive with an MBA degree and 25+ years of experience. His writing has appeared across the web on Entrepreneur, Forbes, Fortune and Yahoo!. Tor's views are his own and do not reflect those of his current employer.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Related Topics

Business News

United Airlines Says It Lost $2 Billion in 3 Years Since Waiving Change Fees for Flights

The company announced that over 10 million customers have taken advantage of the new policy since 2020.

Business Ideas

55 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Business Solutions

Get More Done with ChatGPT for Just $20

This ChatGPT course can help you streamline your business.

Thought Leaders

10 Simple, Productive Activities You Can Do When You Aren't Motivated to Work

Quick note: This article is birthed out of the urge to do something productive when I am not in a working mood. It can also inspire you on simple yet productive things to do when you're not motivated to work.

Growing a Business

Lifetime Access to Business Advice with This AI-Powered Service is Just $29.99

With Consultio Pro, you'll find expertise on topics like data analysis, financial analysis, innovation management, and so much more.