Get All Access for $5/mo

As Your Company Scales, You'll Need to Listen More Than Speak Pay attention to those closest to your customers' problems.

By BizCast

Opinions expressed by Entrepreneur contributors are their own.

"It's like we are painting a flying plane," says Brynn Michelich, COO of Jellyvision, in reference to her ever-changing business. Michelich works every day to find an effective balance between serving Jellyvision's users, customers and clients. In order to combat her daily challenges, Michelich has learned to listen to her employees more than speak. By providing a listening ear and never getting too comfortable, Michelich is able to trust her employees to solve issues and continue to be flexible. What challenges is Michelich looking forward to taking on this year? Click play to find out.

Behind every great company is a great story. BizCast casts a positive light on today’s innovative middle market businesses – uncovering the spark that makes these companies special. 

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

More from BizCast

Recruiting Top Talent and Taking Emotions Out of Important Situations

How a Set of Strong Company Values Drives Capriotti's Sandwich Shop

Building a Framework of Success for Women Entrepreneurs

Editor's Pick

Business News

How Nvidia CEO Jensen Huang Transformed a Graphics Card Company Into an AI Giant: 'One of the Most Remarkable Business Pivots in History'

Here's how Nvidia pivoted its business to explore an emerging technology a decade in advance.

Business News

Want to Start a Business? Skip the MBA, Says Bestselling Author

Entrepreneur Josh Kaufman says that the average person with an idea can go from working a job to earning $10,000 a month running their own business — no MBA required.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Business News

Mark Zuckerberg Says He Was an 'Awkward' Leader When Creating Facebook: 'Still Not My Best Thing'

Meta's CEO said being Facebook's founder and leader at age 19 required lots of "feedback loops."