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5 Easy Ways to Lose Customers (Infographic) From shipping that's too expensive to deliveries that arrive without warning, this infographic outlines what not to do.

By Linda Lacina

entrepreneur daily

No one wants to lose customers. But in a competitive environment, the smallest slip can do just that. In fact, 29 percent of customers will not order from an online store again if just one order is incorrect. This statistic and others are included in this infographic from Webgistix, an online fulfillment company, which breaks down the easiest ways to earn a customer's loyalty or lose it forever through shipping and delivery errors.

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5 Easy Ways to Lose Customers (Infographic)

Linda Lacina

Entrepreneur Staff

Linda Lacina is the former managing editor at Entrepreneur.com. Her work has appeared in the Wall Street Journal, Smart Money, Dow Jones MarketWatch and Family Circle. Email her at llacina@entrepreneur.com. Follow her at @lindalacina on Twitter. 

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