5 Easy Ways to Lose Customers (Infographic)
No one wants to lose customers. But in a competitive environment, the smallest slip can do just that. In fact, 29 percent of customers will not order from an online store again if just one order is incorrect. This statistic and others are included in this infographic from Webgistix, an online fulfillment company, which breaks down the easiest ways to earn a customer's loyalty or lose it forever through shipping and delivery errors.
Click to Enlarge+
Entrepreneur Editors' Picks
-
This Co-Founder Was Kicked Out of Retailers for Pitching a 'Taboo' Beauty Product. Now, Her Multi-Million-Dollar Company Sells It for More Than $20 an Ounce.
-
Have You Ever Obsessed Over 'What If'? According to Scientists, You Don't Actually Know What Would Have Fixed Everything.
-
After He Was Fired From the UFC, This Former Fighter Turned His Passion Into a Thriving Business
-
Most People Don't Know These 2 Things Are Resume Red Flags. A Career Expert Reveals How to Work Around Them.
-
How One Woman Turned Pandemic-Induced Boredom and a Makeshift Garage Art Studio Into a Thriving Franchise
-
Use These 4 Self-Care Rituals for More Resilience and Less Depletion
-
Shark Tank's Barbara Corcoran Wants to Invest in 'Someone Who Probably Needs a Good Shrink Instead of a Business'