uBreakiFix

uBreakiFix

Electronics repairs
Want to open a uBreakiFix?
2021 Franchise 500 Rank
#18 Ranked #21 last year
See the Full List
Initial investment
$98K - $303K
Units as of 2020
585 80.0% over 3 years

Company Overview

Founded in 2009, the uBreakiFix concept began franchising in 2013. The company offers both mail-in and walk-in repairs of electronics including smartphones, tablets, computers and video game consoles. All repairs come with a 90-day parts and labor warranty.

About uBreakiFix

Industry
Tech Businesses
Founded
2009
Parent Company
Asurion LLC
Leadership
Justin Wetherill, CEO
Sponsored Content

More from uBreakiFix

A Culture Worth Investing In

Entrepreneur 500 ranking for 2020 Entrepreneur 500 ranking for 2018

At uBreakiFix, we like to say that we can fix anything with a power button. We specialize in the repair of electronics including smartphones, game consoles, tablets and computers. With hundreds of stores across North America and over 4 million devices repaired to date, uBreakiFix is the undisputed leader in the repair industry.

All of our repairs take place in-store and can usually be completed in about an hour. By choosing uBreakiFix, customers are getting a guarantee that their device will be returned fixed, faster and for a lower price than anywhere else.

Why uBreakiFix?

Our greatest advantage is the partnerships we have built with the biggest names in the tech industry. We provide authorized repairs for Samsung and Google customers as well as insurance underwriters. Through uBreakiFix, our partners are able to offer same-day, walk-in repairs that meet OEM specifications.

UBIF by the Numbers

UBIF employee helping customers
  • Over 550 Stores currently open across the United States and Canada with a 66% YOY Growth*
  • $693K average second year net income for top 25 Stores*
  • $120K average second year total revenue for top 25 Stores*

Financial Requirements

Individuals will need approximately $130,000 to open a uBreakiFix Franchise. Financing can be secured through third-party lending sources. The total cost of each unit varies by size and location, that’s why our disclosure document estimates start-up costs to be between $60,400 to $220,850.

Training and Support

All new franchise owners go through a three-week-long, on-site training program at our home office in Orlando. During this training, franchisees learn our business practices, our brand standards and how to create positive customer experiences.

Our franchise support team is there at every step of the process from lease negotiations to the build out. Once the doors are opened, franchisees receive ongoing support from our franchise support team and our traveling consultants.

*As published in Item 19 of our FDD dated April 19, 2019, as amended October 31, 2019 and updated November 12, 2019 these figures represent the average total revenue and net income (total revenue, minus cost of goods sold and expenses excluding interest and income taxes) for the top 25 of 257 out of 420 US franchisee-operated UBREAKIFIX stores that submitted unaudited profit and loss statements from Jan. 2013 through Dec. 2018. Average second year total revenue for the top 25 stores was $693,389 (median $672,037). Average second year net income for the top 25 stores was $120,217 (median $87,649). Of the stores included for the second year, 10 (or 45%) attained or exceeded the average total revenue and 7 (or 32%) attained or exceeded the average net income. Average second year total revenue for the bottom 25 stores was $234,062 (median $235,698). Average second year net income for the bottom 25 stores was -$14,743 (median $36,956). Of the stores included for the second year, 9 (or 53%) attained or exceeded the average total revenue and 7 (or 41%) attained or exceeded the average net income. You should review our FDD for details about these numbers. Your results may differ and there are no assurances you will do as well and must accept that risk.

**This information is not intended as an offer to sell, or the solicitation of an offer to buy a franchise. If you are a resident of or want to locate a franchise in a state that regulates the offer and sale of franchises, we will not offer you a franchise unless we have complied with that applicable pre-sale registration and disclosure requirement in your state.

This advertisement is not an offering. An offering can only be made by a franchise disclosure document filed with the Department of Law of the State of New York. Such filing does not constitute approval by the Department of Law of the State of New York. These franchises have been registered under the franchise investment law of the State of California. Such registration does not constitute approval, recommendation or endorsement by the Commissioner of Business Oversight nor a finding by the commissioner that the information provided herein is true, complete and not misleading. Minnesota Department of Commerce File No. F-7063.

Franchising Overview

Franchising Since
2013 (8 years)
# of employees at HQ
162
Where seeking

This company is seeking new franchisees throughout the US.

This company is seeking new franchisees in the following international regions: Canada

# of Units
585 (as of 2020)

Franchisor Information

Corporate Address
2121 S. Hiawassee Rd., #120
Orlando, FL 32835

Information for Franchisees

Here’s what you need to know if you’re interested in opening a uBreakiFix franchise.

Financial Requirements & Ongoing Fees

Here’s what you can expect to spend to start the business and what ongoing fees the franchisor charges throughout the life of the business.

Initial Franchise Fee
$0 - $40,000
Initial Investment
$98,350 - $303,000
Net Worth Requirement
$200,000
Cash Requirement
$150,000
Veteran Incentives
20% off franchise fee
Royalty Fee
7%
Term of Agreement
10 years
Is franchise term renewable?
Yes

Financing Options

Some franchisors offer in-house financing, while others have relationships with third-party financing sources to which they refer qualified franchisees.

Third Party Financing
uBreakiFix has relationships with third-party sources which offer financing to cover the following: franchise fee, startup costs, equipment, inventory, accounts receivable, payroll

Training & Support Offered

Franchisors offer initial training programs and a variety of ongoing support options to help franchisees run their businesses.

Classroom Training
144 hours
Ongoing Support
Purchasing Co-ops
Newsletter
Meetings & Conventions
Toll-Free Line
Grand Opening
Online Support
Security & Safety Procedures
Lease Negotiation
Field Operations
Site Selection
Proprietary Software
Franchisee Intranet Platform
Marketing Support
Ad Templates
Social Media
SEO
Website Development
Email Marketing
Loyalty Program/App

Operations

Additional details about running this franchise.

Is absentee ownership allowed?
No
Can this franchise be run from home/mobile unit?
No
Can this franchise be run part time?
No
Are exclusive territories available?
Yes

Franchise 500 Ranking History

Compare where uBreakiFix landed on this year’s Franchise 500 Ranking versus previous years.

Additional Rankings

Curious to know where uBreakiFix ranked on other franchise lists? Find out below.

Ranked #18

Franchise 500 Ranking

Ranked #49

Fastest-Growing Franchises

Ranked #58

Top Global Franchises

Ranked #5

Top Franchises for Less Than $150,000

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Disclaimer
The information on this page is not intended as an endorsement or recommendation of any particular franchise by Entrepreneur Media. Our franchise listings and rankings are solely research tools you can use to compare franchise operations. Entrepreneur stresses that you should always conduct your own independent investigation before investing in a franchise. That should include reviewing the franchisor's legal documents, consulting with an attorney and an accountant, and talking to former and current franchisees.
Updated: February 8th, 2021