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- 2021 Franchise 500 Rank
#18 Ranked #21 last year
- Initial investment
$82K - $354K
- Units as of 2021
694 64.8% over 3 years
Founded in 2009, the uBreakiFix concept began franchising in 2013. The company offers both mail-in and walk-in repairs of electronics including smartphones, tablets, computers and video game consoles. All repairs come with a 90-day parts and labor warranty.
More from uBreakiFix
A Culture Worth Investing In
At uBreakiFix, we like to say that we can fix anything with a power button. We specialize in the repair of electronics including smartphones, game consoles, tablets and computers. With hundreds of stores across North America and over 4 million devices repaired to date, uBreakiFix is the undisputed leader in the repair industry.
All of our repairs take place in-store and can usually be completed in about an hour. By choosing uBreakiFix, customers are getting a guarantee that their device will be returned fixed, faster and for a lower price than anywhere else.
Our greatest advantage is the partnerships we have built with the biggest names in the tech industry. We provide authorized repairs for Samsung and Google customers as well as insurance underwriters. Through uBreakiFix, our partners are able to offer same-day, walk-in repairs that meet OEM specifications.
UBIF by the Numbers
- Over 550 Stores currently open across the United States and Canada with a 66% YOY Growth*
- $693K average second year net income for top 25 Stores*
- $120K average second year total revenue for top 25 Stores*
Individuals will need approximately $130,000 to open a uBreakiFix Franchise. Financing can be secured through third-party lending sources. The total cost of each unit varies by size and location, that’s why our disclosure document estimates start-up costs to be between $60,400 to $220,850.
Training and Support
All new franchise owners go through a three-week-long, on-site training program at our home office in Orlando. During this training, franchisees learn our business practices, our brand standards and how to create positive customer experiences.
Our franchise support team is there at every step of the process from lease negotiations to the build out. Once the doors are opened, franchisees receive ongoing support from our franchise support team and our traveling consultants.
*As published in Item 19 of our FDD dated April 19, 2019, as amended October 31, 2019 and updated November 12, 2019 these figures represent the average total revenue and net income (total revenue, minus cost of goods sold and expenses excluding interest and income taxes) for the top 25 of 257 out of 420 US franchisee-operated UBREAKIFIX stores that submitted unaudited profit and loss statements from Jan. 2013 through Dec. 2018. Average second year total revenue for the top 25 stores was $693,389 (median $672,037). Average second year net income for the top 25 stores was $120,217 (median $87,649). Of the stores included for the second year, 10 (or 45%) attained or exceeded the average total revenue and 7 (or 32%) attained or exceeded the average net income. Average second year total revenue for the bottom 25 stores was $234,062 (median $235,698). Average second year net income for the bottom 25 stores was -$14,743 (median $36,956). Of the stores included for the second year, 9 (or 53%) attained or exceeded the average total revenue and 7 (or 41%) attained or exceeded the average net income. You should review our FDD for details about these numbers. Your results may differ and there are no assurances you will do as well and must accept that risk.
**This information is not intended as an offer to sell, or the solicitation of an offer to buy a franchise. If you are a resident of or want to locate a franchise in a state that regulates the offer and sale of franchises, we will not offer you a franchise unless we have complied with that applicable pre-sale registration and disclosure requirement in your state.
This advertisement is not an offering. An offering can only be made by a franchise disclosure document ﬁled with the Department of Law of the State of New York. Such ﬁling does not constitute approval by the Department of Law of the State of New York. These franchises have been registered under the franchise investment law of the State of California. Such registration does not constitute approval, recommendation or endorsement by the Commissioner of Business Oversight nor a ﬁnding by the commissioner that the information provided herein is true, complete and not misleading. Minnesota Department of Commerce File No. F-7063.
- Franchising Since
- 2013 (8 years)
- # of employees at HQ
- Where seeking
This company is seeking new franchisees worldwide.
This company is seeking new franchisees in the following US states: Alaska, Alabama, Arkansas, Arizona, California, Colorado, Connecticut, District of Columbia, Delaware, Florida, Georgia, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, North Dakota, Nebraska, New Hampshire, New Jersey, New Mexico, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West Virginia, Wyoming
This company is seeking new franchisees in the following international regions: Canada
- # of Units
- 694 (as of 2021)
Information for Franchisees
Here’s what you need to know if you’re interested in opening a uBreakiFix franchise.
Financial Requirements & Ongoing Fees
Here’s what you can expect to spend to start the business and what ongoing fees the franchisor charges throughout the life of the business.
- Initial Franchise Fee
- $0 - $40,000
Definition: The initial fee paid to a franchisor to join their system
What you need to know: Found in Item 5 of the FDD, this may be a flat fee, or may vary based on territory size, experience, or other factors.The franchise fee is an up-front (one-time) cost that a new franchisee pays to the franchisor. This fee is usually due at the signing of the franchise agreement and covers the right to use the franchisor's trademarks, name, and related business systems.
- Initial Investment
- $82,432 - $354,405
Definition: The total amount necessary to begin operation of the franchise
What you need to know: The initial investment includes the franchise fee, along with other startup expenses such as real estate, equipment, supplies, business licenses, and working capital. This is outlined in a chart in Item 7 of the FDD, showing a range of possible costs from low to high.
- Net Worth Requirement
Definition: The minimum net worth you must have in order to qualify to become a franchisee of this company
What you need to know: Net worth is the value of a person's assets minus liabilities. Assets include cash, stocks, retirement accounts, and real estate. Liabilities include items like mortgages, car payments, and credit card debt.
- Cash Requirement
Definition: The minimum liquid capital you must have available in order to qualify to become a franchisee of this company.
- Veteran Incentives
- 20% off franchise fee
Definition: A discount or other incentive offered to military veterans who buy a franchise with this company.
- Royalty Fee
Definition: A ongoing fee paid to the franchisor on a regular basis.
What you need to know: Most franchisors require franchisees to pay an ongoing royalty fee, which is detailed in Item 6 of the FDD. This fee is typically a percentage of weekly or monthly gross sales, but may also be a flat weekly, monthly, or annual fee.
- Term of Agreement
- 10 years
Definition: The length of time your franchise agreement will last.
What you need to know: Franchise terms are typically anywhere from 5 to 20 years in length, but are sometimes instead dependent on factors such as the term of your lease. Once your term is up, you may have the option to renew your agreement, typically for a smaller fee than the original franchise fee.
- Is franchise term renewable?
Some franchisors offer in-house financing, while others have relationships with third-party financing sources to which they refer qualified franchisees.
- Third Party Financing
- uBreakiFix has relationships with third-party sources which offer financing to cover the following: franchise fee, startup costs, equipment, inventory, accounts receivable, payroll
Training & Support Offered
Franchisors offer initial training programs and a variety of ongoing support options to help franchisees run their businesses.
- Classroom Training
- 144 hours
- Ongoing Support
Purchasing Co-opsNewsletterMeetings & ConventionsToll-Free LineGrand OpeningOnline SupportSecurity & Safety ProceduresLease NegotiationField OperationsSite SelectionProprietary SoftwareFranchisee Intranet Platform
- Marketing Support
Co-op AdvertisingAd TemplatesNational MediaRegional AdvertisingSocial MediaSEOWebsite DevelopmentEmail MarketingLoyalty Program/App
Additional details about running this franchise.
- Is absentee ownership allowed?
Definition: Absentee ownership means that the franchisee does not actively work in the franchise business or manage day-to-day operations.
- Can this franchise be run from home/mobile unit?
Definition: The business can be run from your home and/or a vehicle, and it is not necessary to have a retail facility, office space, or warehouse.
- Can this franchise be run part time?
Definition: This business can be run by the owner on a part-time basis (less than 40 hours per week) and/or as a side business; it is not necessary for the business to be open/run full-time.
- Are exclusive territories available?
Definition: An exclusive territory is a fixed area in which you are given the right to operate and in which no other units of the same franchise may be opened.
What you need to know: Territory size may be based on factors such as radius, population size, zip codes, and more. Details can be found in Item 12 of the FDD.
Franchise 500 Ranking History
Compare where uBreakiFix landed on this year’s Franchise 500 Ranking versus previous years.
Curious to know where uBreakiFix ranked on other franchise lists? Find out below.
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