"The hard work, dedication and long hours of my entire staff, plus a good service department that contributes to our sales staff success. It also helps that I have been in the business since grade school, 40 plus years. "
"Happiness is my definition of success. Being self employed with no partners or bosses to answer to, and achieving financial success."
"Be accessible to the customer when things go wrong, face the problem, and keep your door open. "
"When a competitor hit us with a trumped up lawsuit and attempted to bury me with legal expenses and put me out of business. We had a successful outcome and had the drive after that ordeal. There was no stopping us after that. "