"A strong work ethic, the ability to think outside the box, belief in yourself and the ability to persevere when others say, "that won't work.""
"A healthy life, a happy family, faith in God and realizing that true success is not measured monetarily."
"Hire the right people, give them the flexibility to do their job, but always realize that the buck ultimately stops with you."
"When I realized that I should change from a service provider to a service management company"