Airlines

News and Articles About Airlines

Why You Should Discriminate Amongst Customers, and Be Proud of It
Customer Service

Why You Should Discriminate Amongst Customers, and Be Proud of It

Although we all want to feel that every customer is equal and loved, the fact is that all customers are not equal or loved.
Gene Marks
5 Ways to Travel More Comfortably on a Budget
Business Travel

5 Ways to Travel More Comfortably on a Budget

Harried travellers are vulnerable to overpaying for bad food and overlooking perks available for the asking. You can do better.
Peter Daisyme
Why Delta's Latest Meme-Packed Safety Video Is Marketing Gold
Viral Videos

Why Delta's Latest Meme-Packed Safety Video Is Marketing Gold

'We made a safety video starring the Internet,' the airline says.
Geoff Weiss
U.S. Airlines Group Expects Busiest Summer Travel Season
Airlines

U.S. Airlines Group Expects Busiest Summer Travel Season

Carriers are increasing the number of seats available for booking to accommodate the demand.
Airlines Are Freeing Up More Frequent Flier Seats
Airlines

Airlines Are Freeing Up More Frequent Flier Seats

This is something frustrated fliers will find hard to believe, but it appears to be true.
Phil LeBeau
Business Travelers: Is Loyalty Dead?
Suitcase Entrepreneur

Business Travelers: Is Loyalty Dead?

Airline and hotel loyalty programs have undergone some significant changes in the last few years.
Elaine Glusac
The 6 Best Airlines for Business Travelers
Airlines

The 6 Best Airlines for Business Travelers

Forget the biggest carriers: These smaller airlines offer great amenities, fewer layovers and solid reward programs.
Brad Wilson
What It Means to Be JetBlue's Wine Expert
Tastemakers

What It Means to Be JetBlue's Wine Expert

Jon Bonné is helping to take the airline industry beyond the simple choice of red or white.
Kate Taylor
The Airlines and Hotels That Rank Highest for Customer Service
Customer Satisfaction

The Airlines and Hotels That Rank Highest for Customer Service

Which companies came out on top? Find out here.
Shrinking Airline Seat Size Raises Health and Safety Concerns
Airlines

Shrinking Airline Seat Size Raises Health and Safety Concerns

Attention frequent fliers: Those smaller seats could be harming your health in more ways than one.
Ever Sprint to Catch a Flight? You'll Appreciate This Airport's Racetrack Lanes.
Travel

Ever Sprint to Catch a Flight? You'll Appreciate This Airport's Racetrack Lanes.

As part of the runup to the 2020 Olympic Games in Tokyo, Japan's largest airport gets a sporty upgrade. Just imagine all the goofy starting line selfies taking off.
Kim Lachance Shandrow
The Best and Worst Airlines for Customer Experience
Airlines

The Best and Worst Airlines for Customer Experience

JetBlue is getting a lot of love. Spirit Airways? Not so much.
Laura Entis
U.S. Airlines Group Expects Busiest Spring Season in Seven Years
Airlines

U.S. Airlines Group Expects Busiest Spring Season in Seven Years

Experts are estimating that the number of passengers traveling in March and April will be up by about 2 percent.
Solar-Powered Plane Completes First Leg of Journey Around the Globe
Innovation

Solar-Powered Plane Completes First Leg of Journey Around the Globe

The Solar Impulse has landed in Oman, completing the first of its 12-part world tour.
Catherine Clifford