Customer Relationship Management

To Grow Your Business, Really Understand Customer Requirements

Margi Shaw, president of First Communications, says meeting customer needs is not debatable.
Guest Writer
1 min read
Opinions expressed by Entrepreneur contributors are their own.

First Communications is a leading technology solutions provider offering data networking, voice and managed services throughout the Midwest. Margi Shaw, president, says it’s important to really understand the customer’s requirements. Shaw says it’s exciting in the industry right now because of how technology changes. How are Shaw and her team focusing on her customers? Click play to find out.

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