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To Grow Your Business, Really Understand Customer Requirements

Margi Shaw, president of First Communications, says meeting customer needs is not debatable.

First Communications is a leading technology solutions provider offering data networking, voice and managed services throughout the Midwest. Margi Shaw, president, says it’s important to really understand the customer’s requirements. Shaw says it’s exciting in the industry right now because of how technology changes. How are Shaw and her team focusing on her customers? Click play to find out.

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Related: The Business Is More Than The Business

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A Note From The Editor

Free Webinar: How to Use Customer Service as a Marketing Tool

Tune in October 12th as we highlight some of the best tools to create brand loyalty by leveraging your customer experience data.
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