Consumer Habits

News and Articles About Consumer Habits

Staff Training's Surprising Role in Customer Loyalty
Business Circle

Staff Training's Surprising Role in Customer Loyalty

Educate your staff to ensure a top-notch customer experience.
Entrepreneur Staff
Want Loyal Customers? Understand This.
Business Circle

Want Loyal Customers? Understand This.

Our experts help you better understand why your customers use your service to build loyalty.
Entrepreneur Staff
Aggressive Marketing Won't Win Customer Loyalty
Business Circle

Aggressive Marketing Won't Win Customer Loyalty

Our experts explain what businesses often don't understand about customer retention.
Entrepreneur Staff
Want to be Successful? Become Someone's Daily Habit.
Innovation

Want to be Successful? Become Someone's Daily Habit.

Author Nir Eyal outlines key strategies to make your product addicting for users.
Carly Okyle
The Consumer Revolution Has Happened and the Influencers Are Now in Charge
Social Media Marketing

The Consumer Revolution Has Happened and the Influencers Are Now in Charge

A survey of young mothers, who overwhelming control household spending, reveals their online research and trusted recommendations from social-media networks dominate their purchasing decisions.
Stacy DeBroff
What Do Dropbox, Green Mountain and 3-D Printing Have in Common?
Consumer Habits

What Do Dropbox, Green Mountain and 3-D Printing Have in Common?

These three companies are jumping on a consumer trend that will continue to gain momentum (and dollars) in the near future.
Tony Lopresti
How Consumers Contributed to the Shipping Nightmare on Christmas
Growth Strategies

How Consumers Contributed to the Shipping Nightmare on Christmas

UPS and FedEx messed up Christmas deliveries. But lost in the complaints are important changes in American buying that all businesses need to recognize.
Ray Hennessey
Why Some Smart Business Moguls Still Use 'Dumb Phones'
Technology

Why Some Smart Business Moguls Still Use 'Dumb Phones'

Forget about the latest iPhone or Samsung device. The Nokia 6310, discontinued more than six years ago, is the phone of the elite.
Brian Patrick Eha
Branding Firm Wows With Fresh Package Designs
Marketing

Branding Firm Wows With Fresh Package Designs

The Los Angeles branding firm Ferroconcrete designed a clean but bold reusable pouch for Kusin & Kusin's odor eliminating pet wipes.
How Pivoting Helped This Startup Win Over Nordstrom
Growth Strategies

How Pivoting Helped This Startup Win Over Nordstrom

The co-founder of OrigAudio Jason Lucash discusses how listening to customers led to a change in product strategy and a major bump in revenue.
Jason Lucash
The Royal Baby Bubble: How Businesses Cope With Short-Lived Demand
Marketing

The Royal Baby Bubble: How Businesses Cope With Short-Lived Demand

With some savvy planning, business owners can make a profit from major news events.
Brian Patrick Eha
Senate Confirms Richard Cordray to Lead U.S. Consumer Protection Agency
Finance

Senate Confirms Richard Cordray to Lead U.S. Consumer Protection Agency

After a two-year standoff, lawmakers vote to formally install the former Ohio Attorney General at the helm of the Consumer Financial Protection Bureau.
Catherine Clifford
Technology

Commitment Phobe? Wireless Carriers Let Customers Upgrade Mobile Devices After One Year

AT&T and T-Mobile roll out new plans to encourage customers to upgrade their smartphones and tablets more frequently.
Catherine Clifford
Small-Business Owners: Working Harder, But Optimistic
Growth Strategies

Small-Business Owners: Working Harder, But Optimistic

More than seven in 10 small-business owners say they expect to generate more revenue in 2013 than they did last year.
Catherine Clifford