Ben Richmond

Entrepreneur Leadership Network® Contributor

Bio

Ben Richmond is a chartered accountant and managing director (North America) at Xero, where he is responsible for driving Xero’s growth in the region. Ben has been recognized by CPA Practice Advisor as a “20 Under 40 Influencer” and was named Accounting Today’s “Top 100 Most Influential People in Accounting.”

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Latest

Growing a Business

How Small Businesses Can Cut Through the Noise and Thrive During Political Transitions

Explores how small businesses can navigate the uncertainty of a political transition, focusing on the importance of maintaining control over key business operations. Additionally, emphasizes the opportunity for growth and advocacy in the face of policy and economic changes.

Money & Finance

Customers Have a Favorite Payment Method — But 30% of Businesses Don't Accept It. Are You Driving Business Away?

This article examines the surprising gap between what consumers want in payment options and what small businesses currently offer. It also provides strategies for small business owners looking to adapt to these preferences and enhance customer loyalty.

Leadership

How Small Business Owners Can Influence Policy and Stay Informed During the Election Season

Strategies for small business owners who are looking to influence policy decisions, stay informed and strengthen their business resiliency ahead of the 2024 election.

Diversity

'I'm Gay': I Opened Up About My Sexual Orientation On Stage at a Work Event — And My Company Reacted In The Most Perfect Way.

This Pride Month, I reflect on my own coming-out journey at work and the steps that need to be taken toward creating inclusive and empowering workplaces for LGBTQ+ individuals. Organizational leaders play a crucial role in driving continued growth and improvement.

Management

Why We Need to Become More Emotionally Intelligent In An AI World

This "soft skill" has emerged as a particularly critical one for our increasingly remote-work and AI-influenced environment: How to make it an engine of progress for your company.

Leadership

3 Ways Business Leaders Can Balance Company Needs and Employee Satisfaction

Why it's critical to find a balance between organizational needs and employee satisfaction.

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