Ben Richmond
Entrepreneur Leadership Network® Contributor
Bio
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Latest
Customers Have a Favorite Payment Method — But 30% of Businesses Don't Accept It. Are You Driving Business Away?
This article examines the surprising gap between what consumers want in payment options and what small businesses currently offer. It also provides strategies for small business owners looking to adapt to these preferences and enhance customer loyalty.
How Small Business Owners Can Influence Policy and Stay Informed During the Election Season
Strategies for small business owners who are looking to influence policy decisions, stay informed and strengthen their business resiliency ahead of the 2024 election.
'I'm Gay': I Opened Up About My Sexual Orientation On Stage at a Work Event — And My Company Reacted In The Most Perfect Way.
This Pride Month, I reflect on my own coming-out journey at work and the steps that need to be taken toward creating inclusive and empowering workplaces for LGBTQ+ individuals. Organizational leaders play a crucial role in driving continued growth and improvement.
Why We Need to Become More Emotionally Intelligent In An AI World
This "soft skill" has emerged as a particularly critical one for our increasingly remote-work and AI-influenced environment: How to make it an engine of progress for your company.
3 Ways Business Leaders Can Balance Company Needs and Employee Satisfaction
Why it's critical to find a balance between organizational needs and employee satisfaction.
3 Solutions That Help Alleviate Everyday Pressures Small Business Owners Face
We live in a world with increasing pressures from stakeholders, constantly changing customer expectations and volatile financial conditions — which for many, especially business owners — can make it hard to create clear distinctions between professional and personal emotions.
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