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Why Customer Service Still Sucks — and How To Fix It
For years, customer service has frustrated both businesses and consumers. Long wait times, disjointed communication, and inconsistent service have dissatisfied many customers, creating significant costs for companies. Despite digital transformation...
Social Influencer Went From Living in His Car to 23.5+ Million Followers
Becoming a TikTok star is far from easy, and few know this better than Brandon Farris. Once living out of his car, Brandon worked tirelessly to create the hilarious content...
Private Equity Firms Enhance Efficiency Through Third-Party Specialists
Private equity firms like Blackstone, Carlyle, Apollo, and KKR have long been known for driving profitability and efficiency. However, a new trend is reshaping their cost-cutting and operational improvement approach....
The Art of Specialization: Journey to Redefine AI for Sales Teams
Silicon Valley is fast-paced, and startups come and go at breakneck speed; few stories stand out as clearly as that of Keith Peiris, co-founder and CEO of Tome. What began...
Comisario: The Process of Making a Tequila That Matters
In an industry flooded with options, Gavin Maloof and Steve Rice have found a way to stand out with their tequila brand, Comisario. They credit their success to a combination...
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