Ruairi Galavan
Runs customer-life-cycle marketing for Intercom
Want to write for Entrepreneur too? Apply to join Entrepreneur Leadership network.
Latest
Leave the Ticket System at the DMV. Support Your Customers Through Conversations.
Here are 16 reasons why you need to stop supporting your customers using tickets and start acting like a human being.
10 Tips to Make Your Customer Support More, Well, Personal
We all want to know that a 'human' is on the other end, so make sure that's how your company comes off.
More Authors You Might Like
-
Sherin Shibu
News Reporter
-
Gaurav Aggarwal
CEO & co-founder at Truva AI
-
Amanda Breen
Senior Features Writer
-
Aytekin Tank
Entrepreneur; Founder and CEO, Jotform
-
Kelly Hyman
TV legal analyst and Attorney
-
Jaxon Parrott
CEO @ Presspool.ai
-
Mike Szczesny
Owner and vice president of EDCO Awards & Specialties