About Stephen A. Miles and Nathan Bennett
Stephen A. Miles and Nathan Bennett are co-authors of Riding Shotgun: The Role of the COO (Stanford Business Books). Miles is founder and CEO of the Miles Group. Bennett is associate dean for program innovation at the J. Mack Robinson College of Business at Georgia State University.
More From Stephen A. Miles and Nathan Bennett
Hiring
When It's Time to Hire a COO -- and How to Get It Right
The frustrating reality is that the right time to hire a COO is just before "trouble" appears.