Episodes

39 mins

Sohla El-Waylly is Now a YouTube Food Star, But She Started With Michelin Stars in Her Eyes

Sohla El-Waylly went from dreaming of Michelin Stars to being a YouTube Star. Her unique perspective as a self-taught chef, rather than a traditionally trained...

Sohla El-Waylly went from dreaming of Michelin Stars to being a YouTube Star. Her unique perspective as a self-taught chef, rather than a traditionally trained writer, led to opportunities at higher-profile outlets like Bon Appetit, the History network, and the New York Times. Listen now to learn about making meals for the internet, secrets of YouTube success, and her personal tech stack. Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

27 mins

‘I Hope You Fail’ says Slutty Vegan Restaurant Entrepreneur Pinky Cole

As owner of Slutty Vegan, Pinky Cole knows the value of attention. Her authenticity and genuine connection with audiences have been instrumental to Slutty Vegan's...

As owner of Slutty Vegan, Pinky Cole knows the value of attention. Her authenticity and genuine connection with audiences have been instrumental to Slutty Vegan's success. She believes that people aren't just buying her meatless burgers — they're buying into her story, her personality, and her mission Listen now to learn about leaning into failure, going from TV producer to the restaurant business, and the value of good PR. Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

42 mins

From Pizza to Payments: Big Mamma Dove into the Tech Biz After Restaurant Success

Victor Lugger, co-founder of the restaurant group Big Mamma and the tech platform sunday, is no stranger to building memorable experiences that transcend mere dining....

Victor Lugger, co-founder of the restaurant group Big Mamma and the tech platform sunday, is no stranger to building memorable experiences that transcend mere dining. For Lugger, restaurants should be spaces filled with joy and emotion, encouraging guests to savor each moment.  Listen now to learn about building the Big Mamma Group, lessons learned through disaster and creating the sunday app for restaurants. Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

31 mins

Bill Oakley wrote ‘Steamed Hams’ for The Simpsons. Now he’s the ‘Gordon Ramsay of Fast Food’

Bill Oakley wrote some of the most memorable episodes of The Simpsons. Now he’s an influencer who is building a brand centered around his love...

Bill Oakley wrote some of the most memorable episodes of The Simpsons. Now he’s an influencer who is building a brand centered around his love of food.  Before posting food content online, Bill Oakley had dozens of people following him on Instagram. Now he has 42,000+. Over on X he has more than 60,000.  Listen now to learn about his Steamed Hams Society, writing for The Simpsons, and the future of the television industry. Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

42 mins

Alison Roman Invited the World Into Her Kitchen. She’s Become a Big Brand by Doing it Herself.

Alison Roman is an author, chef, and digital creator known for her unfiltered, honest approach to food, lifestyle, and storytelling. She has carved her own...

Alison Roman is an author, chef, and digital creator known for her unfiltered, honest approach to food, lifestyle, and storytelling. She has carved her own path in a media landscape that often favors formulaic approaches, taking the helm of her content, and connecting deeply with her audience.  Listen now to learn about how Alison empowered herself through YouTube, the challenges of podcasting, and opening the First Bloom Corner Store. Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

36 mins

Hardships led MasterChef India’s Vikas Khanna to a 1200-page Masterpiece and Award-Winning Film

Chef Vikas Khanna's life story is a profound journey of resilience, humility, and purpose. Born with a congenital foot defect in India and facing discrimination...

Chef Vikas Khanna's life story is a profound journey of resilience, humility, and purpose. Born with a congenital foot defect in India and facing discrimination and hardship, he defied expectations to become one of the most celebrated Indian American chefs in the world.  Listen now to learn about turning failure to triumph, hosting MasterChef India, and becoming an award winning filmmaker. Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

43 mins

How This Generational Alcohol Brand Built a Devoted Following By Leaning Into Hip-Hop Culture

Brett Berish, the dynamic CEO of Sovereign Brands, comes from a family with a long history in the wine and spirits industry. Yet he forged...

Brett Berish, the dynamic CEO of Sovereign Brands, comes from a family with a long history in the wine and spirits industry. Yet he forged his own path, building a brand empire through creativity, resilience, and a passion for authenticity.  Listen now to learn about embracing authenticity, learning from “failures”, and partnering with Rick Ross, Jay-Z and more music icons. Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

44 mins

This ‘Chopped’ Celebrity Chef Has An Innovative Pop-up Restaurant That’s Only Open 3 Days a Month

For Celebrity Chef Marc Murphy, food is more than a career — it's a way to take care of others. Having built a name for...

For Celebrity Chef Marc Murphy, food is more than a career — it's a way to take care of others. Having built a name for himself through restaurants and TV appearances on shows like Food Network's Chopped, Murphy is driven by the gratification that comes from supporting his team. Listen now to learn about being on the Food Network, operating a pop-up restaurant, and the gratification that comes with having a business. Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

29 mins

This Soup Dumpling Brand Is Demystifying Chinese Food and Bringing Visibility to the “Third Culture”

MìLà was founded by Jennifer and Caleb Liao and provides restaurant-quality dishes for people to eat at home. From food to how it intertwines with...

MìLà was founded by Jennifer and Caleb Liao and provides restaurant-quality dishes for people to eat at home. From food to how it intertwines with culture, the modern Chinese food brand uses design, videos, influencers, and more, to help tell a story that honors heritage while taking it into the future. Listen now to learn about learning to start a food business, amplifying modern Chinese food, and partnering with Simu Liu. Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

37 mins

Breathing New Life Into a Legacy California Ice Cream Institution Without Losing Its Cool Factor

Michael Palmer, CEO of McConnell’s Fine Ice Creams since 2012, stepped into his role leading the legacy brand with a mission to breathe new life...

Michael Palmer, CEO of McConnell’s Fine Ice Creams since 2012, stepped into his role leading the legacy brand with a mission to breathe new life into an institution that had been delighting ice cream lovers since 1949 — without losing its cool factor.  Listen now to learn about revitalizing McConnell’s Fine Ice Creams, rethinking social media strategies, and keeping it simple. Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

36 mins

This Coffee Company CEO is Leading a “Bad Ass” Experiential Brand

CEO Scott Snyder's journey with Bad Ass Coffee of Hawaii began as a mission to help the brand regain its footing, but it quickly evolved...

CEO Scott Snyder's journey with Bad Ass Coffee of Hawaii began as a mission to help the brand regain its footing, but it quickly evolved into a larger vision. Brought in initially to assist with turning operations around, he soon saw the incredible potential the brand held.  Listen now to learn more about revamping Bad Ass Coffee of Hawaii, building an experiential brand, and marketing to a diverse fanbase. Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

26 mins

Big Diesel to Big Chicken: How Shaquille O’Neal is Leading his Restaurant Empire to Victory

After a prolific 20 year NBA career that saw Shaquille O’Neal also release platinum-selling music and star in box office smash movies, he brings his...

After a prolific 20 year NBA career that saw Shaquille O’Neal also release platinum-selling music and star in box office smash movies, he brings his championship mentality and larger-than-life persona to new heights with Big Chicken. Listen now to learn about being resourceful in marketing, Shaq’s social media strategy, and becoming a part of the Big Chicken team. Sponsored by: • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc • WALMART BUSINESS: https://business.walmart.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

36 mins

is Chicago Native Wants To Build the In-N-Out of Tacos

Taylor Mason, CEO/founder of Taylor's Tacos, is on a mission to create the “In-N-Out of Tacos”. She’s transforming her beloved taco concept into a streamlined...

Taylor Mason, CEO/founder of Taylor's Tacos, is on a mission to create the “In-N-Out of Tacos”. She’s transforming her beloved taco concept into a streamlined experience that caters to the modern customer’s craving for convenience. Listen now to learn about growing a restaurant business, using community resources to build a business, and the Good Morning America effect. Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc • WALMART BUSINESS: https://business.walmart.com/   Learn more about your ad choices. Visit megaphone.fm/adchoices

37 mins

“The Billionaire Chef” Wants To Bring West African Cuisine to the World

Gourmet Foods, founder/CEO of Cookie Jar Bakery, and creator of gourmet Nigerian restaurants, including iLÉ EROS. Listen now to learn about becoming “The Billionaire Chef”,...

Gourmet Foods, founder/CEO of Cookie Jar Bakery, and creator of gourmet Nigerian restaurants, including iLÉ EROS. Listen now to learn about becoming “The Billionaire Chef”, his collaboration with Michael B. Jordan and Chase Sapphire, and the differences between West Africa and the US. Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc • WALMART BUSINESS: https://business.walmart.com/   Learn more about your ad choices. Visit megaphone.fm/adchoices

38 mins

Food Trucks Drive the Culinary Passion for this Food Network Star

Celebrity Chef Eddie Jackson, known for his appearances on the Food Network, has successfully transitioned his culinary talents into a thriving business model that blends...

Celebrity Chef Eddie Jackson, known for his appearances on the Food Network, has successfully transitioned his culinary talents into a thriving business model that blends creativity, mentorship, and efficient operations. Listen now to learn about the advantage of food trucks, being mentored by Bobby Flay, and streamlining operations with restaurant technology like Toast. Sponsored by: • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc • WALMART BUSINESS: https://business.walmart.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

25 mins

Creating a New Podcast Network for the Restaurant Industry

Sam Oches, editorial director at Informa Connect’s Restaurant & Food Group, shares insights into the role new media plays in the restaurant industry in this...

Sam Oches, editorial director at Informa Connect’s Restaurant & Food Group, shares insights into the role new media plays in the restaurant industry in this interview live from the 2024 National Restaurant Show. As the largest event management company in the world, Informa has become an invaluable host of major industry happenings and content. Listen now to learn about hosting the National Restaurant Show, social media strategy, and creating a podcast network for the hospitality industry. Sponsored by: • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

30 mins

Popmenu Started With Digital Menus. Now it's Using AI to Help Restaurants Flourish.

If there’s one commonality among restaurant operators, it’s that there is just too much to do with too little time. That’s why Popmenu is using...

If there’s one commonality among restaurant operators, it’s that there is just too much to do with too little time. That’s why Popmenu is using AI and other new technologies to help restaurants get back more of life’s most precious resource: hours in the day. Listen now to this interview with Popmenu co-founders Brendan Sweeney and Tony Roy about buying into restaurant tech, the benefits of industry events, and AI tools. Sponsored by: • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

47 mins

This Legendary Fish Market Sold $30 Million In One Year Thanks To Storytelling

San Pedro Fish Market became famous thanks to storytelling. Michael Ungaro and Henry Ungaro Jr. from the fish market are guests on this episode to...

San Pedro Fish Market became famous thanks to storytelling. Michael Ungaro and Henry Ungaro Jr. from the fish market are guests on this episode to talk about how the family business has persisted across multiple generations and leaned into video content to grow their brand. Listen now to learn about creating the Kings of Fish reality show on Amazon Prime Video, going viral, and running a profitable family business Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc   Learn more about your ad choices. Visit megaphone.fm/adchoices

46 mins

This Fine Dining Titan Understands The Power of Hands-On Experience and Diversification

Sebastien Silvestri's journey is a testament to the power of experience and effort. The Dinex Group CEO received formal education in finance and P&L management....

Sebastien Silvestri's journey is a testament to the power of experience and effort. The Dinex Group CEO received formal education in finance and P&L management. Still, Silvestri attributes his most significant learning to his time in Las Vegas. Listen now to learn about development in the restaurant industry, diversification in business, and true hospitality. Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc • OVATION - Guest Feedback Platform: https://ovationup.com/shawn Learn more about your ad choices. Visit megaphone.fm/adchoices

40 mins

Toast’s Most Successful App Launch Happened Because They Listened To Customers

Kelly Esten, Chief Marketing Officer at Toast, has a customer-centric marketing approach. She believes in the importance of understanding and engaging with customers to ensure...

Kelly Esten, Chief Marketing Officer at Toast, has a customer-centric marketing approach. She believes in the importance of understanding and engaging with customers to ensure that marketing efforts are not only impactful, but also authentic. Listen now to learn about her marketing journey, the importance of mentors, and the launch of the popular Toast Now app. Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc • OVATION - Guest Feedback Platform: https://ovationup.com/shawn Learn more about your ad choices. Visit megaphone.fm/adchoices

32 mins

The ‘Bento Box Queen’ joined TikTok in 2020 and now has Millions of Followers

Sulhee Jessica Woo — known as the Bento Box Queen — catapulted to viral fame by sharing her simple, yet beautifully crafted, DIY bento-style lunches...

Sulhee Jessica Woo — known as the Bento Box Queen — catapulted to viral fame by sharing her simple, yet beautifully crafted, DIY bento-style lunches on TikTok, capturing the hearts of millions with her loving and creative touch. Listen now to learn about creating content with her children, using TikTok, and building a community in the creator economy. Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc • OVATION - Guest Feedback Platform: https://ovationup.com/shawn Learn more about your ad choices. Visit megaphone.fm/adchoices

26 mins

7shifts Was Founded in a Sandwich Shop in Canada. A Decade Later, it is Used by 1 Million Restaurant Pros

7shifts is a scheduling, payroll, and employee retention app designed to improve performance for restaurants. Founded in the back office of a sandwich shop in...

7shifts is a scheduling, payroll, and employee retention app designed to improve performance for restaurants. Founded in the back office of a sandwich shop in 2014, 7shifts was born out of CEO Jordan Boesch's desire to create simple solutions for complex team management challenges. Listen now to learn about engaging employees, simplifying product development, and why now is the best time to be a restaurant operator. Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc • OVATION - Guest Feedback Platform: https://ovationup.com/shawn Learn more about your ad choices. Visit megaphone.fm/adchoices

29 mins

When Celebrity Chef Joe Flamm Got His First Taste of Food TV, He Knew The Spotlight Was For Him.

Chef Joe Flamm is the culinary director of Day Off Group, which runs popular Chicago restaurants Rose Mary and BLVD Steakhouse. He is also the...

Chef Joe Flamm is the culinary director of Day Off Group, which runs popular Chicago restaurants Rose Mary and BLVD Steakhouse. He is also the winner of Top Chef. Early on, he learned the importance of telling stories whether on TV or social media. Listen now to learn about becoming a celebrity chef, perfecting Balkan cuisine, and keeping it real on social media. Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc • OVATION - Guest Feedback Platform: https://ovationup.com/shawn   Learn more about your ad choices. Visit megaphone.fm/adchoices

36 mins

Mayim Bialik Found Fame by Pretending to be Others. Now She’s Built a Media Company by Being Real.

Mayim Bialik was an actor on classic shows like "Blossom" and "The Big Bang Theory," as well as a host of Jeopardy!. She has crafted...

Mayim Bialik was an actor on classic shows like "Blossom" and "The Big Bang Theory," as well as a host of Jeopardy!. She has crafted a unique space with the podcast Mayim Bialik’s Breakdown and her popular YouTube channel — where she shares her authentic self. Listen now to learn about the mental health journey, starting a podcast, and the power of authenticity.  Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc • OVATION - Guest Feedback Platform: https://ovationup.com/shawn   Learn more about your ad choices. Visit megaphone.fm/adchoices

44 mins

Rosanna Scotto and Jenna Ruggiero Talk How to Succeed in a Family Business

Rosanna Scotto, known for her Emmy- winning presence on Good Day New York and her daughter, Jenna Ruggerio are co-owners of Fresco by Scott. Marion...

Rosanna Scotto, known for her Emmy- winning presence on Good Day New York and her daughter, Jenna Ruggerio are co-owners of Fresco by Scott. Marion Scotto (affectionately known as “Mama Scotto”) sparked the duo’s ambition to carve out a culinary haven. Listen now to learn about their very first food review, leveraging social media, and philanthropic efforts. Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc • OVATION - Guest Feedback Platform: https://ovationup.com/shawn   Learn more about your ad choices. Visit megaphone.fm/adchoices

47 mins

How this Pizza Pioneer is Building his Empire like an Athlete

Anthony Mangieri is founder of legendary NYC pizzeria Una Pizza Napoletana. Now with a frozen pizza line (Genio Della Pizza) he’s bringing big ideas to...

Anthony Mangieri is founder of legendary NYC pizzeria Una Pizza Napoletana. Now with a frozen pizza line (Genio Della Pizza) he’s bringing big ideas to the industry with relentless hard work, authenticity, and strategic growth.   Listen now to learn about an unorthodox approach to building a business, remaining true to goals, and building a scalable CPG brand. Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc • OVATION - Guest Feedback Platform: https://ovationup.com/shawn   Learn more about your ad choices. Visit megaphone.fm/adchoices

33 mins

How the New Creator Economy is Transforming Wine and Food Festivals

Lee Brian Schrager is Chief Communications Officer for Southern Glazer’s Wine & Spirits and founder of the South Beach and New York Wine & Food...

Lee Brian Schrager is Chief Communications Officer for Southern Glazer’s Wine & Spirits and founder of the South Beach and New York Wine & Food Festivals powered by the Food Network. Listen now to learn about the origins of SOBEWFF and the new FoodieCon, running large events, and adapting to social media trends. Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc • OVATION - Guest Feedback Platform: https://ovationup.com/shawn Learn more about your ad choices. Visit megaphone.fm/adchoices

37 mins

Joe’s Kansas City BBQ Opened in a Gas Station and is now an Iconic Brand

Joy Stehney, co-founder of Joe's KC BBQ, exemplifies the spirit of entrepreneurial grit and passion. The Stehney’s transformed a neighborhood gas station kitchen into a...

Joy Stehney, co-founder of Joe's KC BBQ, exemplifies the spirit of entrepreneurial grit and passion. The Stehney’s transformed a neighborhood gas station kitchen into a legendary barbecue destination known worldwide. Listen now to learn more about the restaurant journey, building a sustainable business, and offering to cater Taylor Swift’s wedding. Sponsored by:  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc • OVATION - Guest Feedback Platform: https://ovationup.com/shawn Learn more about your ad choices. Visit megaphone.fm/adchoices

34 mins

A Hospitality Trailblazer Created a Safe Space for Celebrities to Eat Out in NYC

Dara Mirjahangiry is a hospitality veteran and founder of the popular New York City hotspot, Sei Less. Sei Less became an idea after a chance...

Dara Mirjahangiry is a hospitality veteran and founder of the popular New York City hotspot, Sei Less. Sei Less became an idea after a chance conversation between Mirjahangiry and then Brooklyn Nets player, Kevin Durant.  Listen now to learn about branding before and after social media, “white glove” service, and making waves in the media space. Sponsored by -  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc • OVATION - Guest Feedback Platform: https://ovationup.com/shawn   Learn more about your ad choices. Visit megaphone.fm/adchoices

44 mins

Renowned Restaurateur Michael Mina’s Secrets to Exceptional Guest Experiences

Chef Michael Mina stands out for his exceptional food and commitment to guests. His philosophy centers on the belief that every detail matters. This is...

Chef Michael Mina stands out for his exceptional food and commitment to guests. His philosophy centers on the belief that every detail matters. This is evident to any customer that attends a MINA Group establishment. Listen now to learn about the importance of the guest experience, building a management company, and embracing new technology for the future. Sponsored by -  • TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc • OVATION - Guest Feedback Platform: https://ovationup.com/shawn   Learn more about your ad choices. Visit megaphone.fm/adchoices

54 mins

The Scrappy Origin Story of Toast, a Game-Changing Restaurant Tech Company

Aman Narang is CEO, co-founder, and a director of Toast. In this in-depth interview, he shares stories about the origin of the point-of-sale company and...

Aman Narang is CEO, co-founder, and a director of Toast. In this in-depth interview, he shares stories about the origin of the point-of-sale company and explains how they maintain a culture of scrappiness. Watch now to learn about how Toast was founded, building tools to fix problems, and a look into the future of the Boston-based technology company. SPONSORS:   • Toast All-In-1 Restaurant POS: https://bit.ly/3vpeVsc • Ovation Guest Feedback Platform: https://ovationup.com/shawn Learn more about your ad choices. Visit megaphone.fm/adchoices

43 mins

Ditch The Elevator Pitch. Your ‘Ghetto Country Brandmother’ Has Spoken.

Phyllis Williams-Strawder, affectionately known as the “Ghetto Country Brandmother,” is a visionary consultant with a mission to transform business branding practices. She shares her uncommon,...

Phyllis Williams-Strawder, affectionately known as the “Ghetto Country Brandmother,” is a visionary consultant with a mission to transform business branding practices. She shares her uncommon, yet caring approach, to brand building via books, social media, and the Brandma’s House Show. Listen now to learn about branding in the restaurant industry, empowering your business, and how to own your crazy. Sponsored by • Toast All-In-1 Restaurant POS: https://bit.ly/3vpeVsc   Learn more about your ad choices. Visit megaphone.fm/adchoices

41 mins

This Chef Fled a War-Torn Country as a Child. Now She’s Helping Other Refugees Rebuild Their Lives.

Chef Jennifer Sebasigari's culinary journey has been as unconventional as one could imagine.  From aspiring to be a celebrity chef to championing immigrant and refugee...

Chef Jennifer Sebasigari's culinary journey has been as unconventional as one could imagine.  From aspiring to be a celebrity chef to championing immigrant and refugee causes by founding the SEBAS Foundation, Sebasigari's story is one of transformation and empowerment. Listen now to learn more about pursuing celebrity chef dreams, leveraging social media, and the annual Live Fire Fest charity event. Sponsored by - Toast All-In-1 Restaurant POS: https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

28 mins

Advice on How to Build a Successful Tech Stack with this Restaurant IT Director

William Connors, the Director of IT at Noble Restaurant Group, is helping lead a transformative journey in restaurant management by embracing and implementing cutting-edge technology...

William Connors, the Director of IT at Noble Restaurant Group, is helping lead a transformative journey in restaurant management by embracing and implementing cutting-edge technology solutions. Listen now to learn about how technology can improve business, revolutionizing the CRM, and implementing Toast into all tech stacks. Sponsored by - Toast All-In-1 Restaurant POS: https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

36 mins

Powerful Data Helps You Understand Customers and Enhance The Guest Experience

Adam Ochstein, CEO of Fishbowl, is an advocate for the enduring power of email marketing. Through his insights and initiatives, Ochstein is reshaping the way...

Adam Ochstein, CEO of Fishbowl, is an advocate for the enduring power of email marketing. Through his insights and initiatives, Ochstein is reshaping the way restaurants connect with their customers’ data and leverage technology to drive brand awareness, customer acquisition, and loyalty. Listen now to learn about the introduction of Delightable, using email, and how a hotel chain helped shape his idea of data personalization. Sponsored by - Toast All-In-1 Restaurant POS: https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

40 mins

A Background in Filmmaking Helped this Chef Produce a Food Show ‘From Scratch’

Chef Joe Gatto isn't your ordinary culinary master. He's also a filmmaker and producer who seamlessly blends his passions to create a one-of-a-kind experience in...

Chef Joe Gatto isn't your ordinary culinary master. He's also a filmmaker and producer who seamlessly blends his passions to create a one-of-a-kind experience in his food series, From Scratch.  Listen now to learn about creating your own cooking show, deep connections made through food, and believing in yourself. Sponsored by - Toast All-In-1 Restaurant POS: https://bit.ly/3vpeVsc   Learn more about your ad choices. Visit megaphone.fm/adchoices

52 mins

Personality, Perseverance, and Philadelphia turned this Family Recipe into an American Staple

At the heart of Philadelphia's culinary legacy stands Pat's King of Steaks, a landmark synonymous with the iconic Philly cheesesteak. Frank Olivieri, executive chef and...

At the heart of Philadelphia's culinary legacy stands Pat's King of Steaks, a landmark synonymous with the iconic Philly cheesesteak. Frank Olivieri, executive chef and owner, traces the origins of this beloved sandwich to a serendipitous moment when his Uncle Pat leaned into inspiration. Listen now to learn more about inventing the classic Philly Cheesesteak, making connections in business, and Philadelphia hospitality. Sponsored by - Toast All-In-1 Restaurant POS: https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

46 mins

What Are Your Customers Watching While They Wait? Learn How To Improve Your Business Atmosphere.

Blake Sabatinelli is the CEO of Atmosphere, a leading streaming TV service for businesses. He wants to build the future of business television by creating...

Blake Sabatinelli is the CEO of Atmosphere, a leading streaming TV service for businesses. He wants to build the future of business television by creating an engaging out-of-home media experience tailored for brands of all types. Listen now to learn more about business television, creating the right atmosphere for your business, and how the company has grown and pivoted. Sponsored by - Toast All-In-1 Restaurant POS: https://bit.ly/3vpeVsc #business #entrepreneur #atmospheretv   Learn more about your ad choices. Visit megaphone.fm/adchoices

36 mins

Wisdom and Wicked Good Barbecue from Champion Pitmaster Andy Husbands

For Andy Husbands, the renowned Pitmaster, author, and owner of The Smoke Shop, the food path has been a lifelong pursuit fueled by passion. Since...

For Andy Husbands, the renowned Pitmaster, author, and owner of The Smoke Shop, the food path has been a lifelong pursuit fueled by passion. Since the 4th grade, he set his sights on becoming a chef, navigating a hard but rewarding journey. Listen now to learn about following early inspirations, making award-winning barbecue, and the benefits of switching to Toast. Sponsored by - Toast All-In-1 Restaurant POS: https://bit.ly/3vpeVsc #entrepreneur #andyhusbands #thesmokeshop   Learn more about your ad choices. Visit megaphone.fm/adchoices

48 mins

Extreme Hospitality is a Way of Life for this ‘Disruptive Chef’

Christian J. Fischer, an author, culinary coach, and stalwart in the hospitality industry, emphasizes the gravity of hospitality in his life. For the chef, hospitality...

Christian J. Fischer, an author, culinary coach, and stalwart in the hospitality industry, emphasizes the gravity of hospitality in his life. For the chef, hospitality is not just a profession. It’s ingrained in him through his upbringing in Austrian culture.  Listen now to learn about hospitality being in your blood, helping chefs become authors, and how to give back to your industry. #entrepreneur #christianjfischer #disruptivechef Sponsored by - Toast All-In-1 Restaurant POS: https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

50 mins

How To Build a Nourishing Brand and Community Using Social Media Storytelling

With a family legacy steeped in courage, Dawn Kelly becoming an entrepreneur was almost inevitable. As the founder of The Nourish Spot, a smoothie and...

With a family legacy steeped in courage, Dawn Kelly becoming an entrepreneur was almost inevitable. As the founder of The Nourish Spot, a smoothie and health food shop in New York City, Kelly's small business journey began with big dreams.  Listen now to learn about her entrepreneurship journey, how the past informs the future, and building community through sharing on social media. #entrepreneur #thenourishspot #healthyliving Sponsored by -  Toast All-In-1 Restaurant POS: https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

41 mins

Behind a Curtain at his Izakaya, this Innovative Sushi Chef Hosts a 17-Course Omakase for 8 Seats

Acclaimed Chef Jesse Ito and Owner of Royal Izakaya, Jesse Ito, carries a legacy of excellence and rich tradition. Jesse embarked on an apprenticeship at...

Acclaimed Chef Jesse Ito and Owner of Royal Izakaya, Jesse Ito, carries a legacy of excellence and rich tradition. Jesse embarked on an apprenticeship at the tender age of 14 at his family’s Japanese restaurant, before immersing himself in the intricate world of restaurant ownership and high-end sushi.  Listen now to learn about the power of learning on the job, following in his father’s footsteps, and his unique Omakase vibe. Sponsored by - Toast All-In-1 Restaurant POS: https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

39 mins

This is How Celebrity Chef Maneet Chauhan Became a Food Media Star

Chef Maneet Chauhan is a celebrated culinary artist, cookbook author, philanthropist, and restaurateur. The Food Network star and founding partner of Morph Hospitality Group...

Chef Maneet Chauhan is a celebrated culinary artist, cookbook author, philanthropist, and restaurateur. The Food Network star and founding partner of Morph Hospitality Group traces her culinary inspiration to the vibrant streets of India. “I really want to be the voice of Indian food throughout America,” she says. Listen now to learn about the essence of being a chef, sharing stories online, and becoming a food TV personality. Sponsor: Toast: All-In-1 Restaurant System — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

26 mins

Go Behind-The-Scenes of the Aspire Tour to see ‘The Stage Theory’ in Action

Aspire Tour cofounders Eddie Wilson and Andrew Cordle dig into the importance of events and how the “Stage Theory” can help you spread influence. They...

Aspire Tour cofounders Eddie Wilson and Andrew Cordle dig into the importance of events and how the “Stage Theory” can help you spread influence. They created Aspire to showcase the world's most powerful business minds in a fun concert-like setting. Listen now to learn about the future of the Aspire Tour, the transformative power of live, and how to work with top speakers like Jesse Itzler, Kendra Scott, and Gary Vaynerchuk. Sponsor: Toast: All-In-1 Restaurant System — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

36 mins

24k Gold Syrup is One Sweet Part of this Self-Taught Chef’s Chicken-N-Waffles Empire

Kooking with Kelli’s Kelli Ferrell is a distinct personality in the restaurant space. As the founder of Nana's Chicken-N-Waffles she is a dynamic individual who...

Kooking with Kelli’s Kelli Ferrell is a distinct personality in the restaurant space. As the founder of Nana's Chicken-N-Waffles she is a dynamic individual who weaves together her roles as a mother, content creator, entrepreneur, and self-taught chef.  Listen now to learn about allowing fans a glimpse of regular life, building a personal brand, and selling 24 Karat Magik Gold Flaked Maple Syrup and other branded products. Sponsor: Toast: All-In-1 Restaurant System — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

33 mins

How To Make Your Business A Mission-Driven Space For The Community

Hilltop Coffee + Kitchen founders Yonnie Hagos and Ajay Relan were intentional in creating a mission-driven space. The Hilltop team (including entrepreneur/entertainer Issa Rae) consistently...

Hilltop Coffee + Kitchen founders Yonnie Hagos and Ajay Relan were intentional in creating a mission-driven space. The Hilltop team (including entrepreneur/entertainer Issa Rae) consistently exceeds guest expectations with welcoming community spaces and family-like hospitality. Listen now to learn about creating a place for the community, why to use new restaurant technology, and how coffee is a ritual. Sponsor: Toast: All-In-1 Restaurant System — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

40 mins

This Entrepreneurial Chef Discovered Valuable Leadership Lessons That SAVED His Restaurant Company

Troy Guard, the Founder of TAG Restaurant Group, encountered a number of challenges during his transitioning from top chef to business owner but has...

Troy Guard, the Founder of TAG Restaurant Group, encountered a number of challenges during his transitioning from top chef to business owner but has learned, endured, and expanded TAG Restaurant Group into an industry powerhouse. Listen now to learn about transforming from chef to owner, asking for what you want, and the power of storytelling. Sponsor: Toast: All-In-1 Restaurant System — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

36 mins

Find Out How This Restaurateur Uses Live Events To Provide Unique Experiences For Customers

For restaurateur Lien Ta, events are not just a way to make more money. Hosting unique gatherings (like the Food Trivia Night) at her establishments...

For restaurateur Lien Ta, events are not just a way to make more money. Hosting unique gatherings (like the Food Trivia Night) at her establishments is a creative outlet, a catalyst for joy, and yet another way that her All Day Baby restaurant cultivates its loyal fanbase. Listen now to learn about hosting successful events at your business, empowering women in the food and beverage industry, and social media storytelling. Sponsor: Toast: All-In-1 Restaurant System — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

38 mins

This Popular Brewing Company Tapped Into New Revenue Streams With Consumer Packaged Goods

Restaurants can think OUTSIDE the box by putting their products INSIDE a box. Tiago Carneiro and his Novo Brazil Brewing Co. have tapped into new...

Restaurants can think OUTSIDE the box by putting their products INSIDE a box. Tiago Carneiro and his Novo Brazil Brewing Co. have tapped into new revenue streams by bringing their food and drink brands to customers — whether that’s at a grocery store, local sporting events, or in a traditional restaurant setting. Listen to learn about expanding your business model, selling packaged goods, and having big ambitions. Sponsor: Toast: All-In-1 Restaurant System — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

35 mins

When Faced With a Mountain — Climb It. Why Justin Nedelman of Pressed Prefers the Ascent.

Justin Nedelman went from real estate to restaurants. It’s not a traditional path, but the CEO of Pressed prides himself on moving upward even in...

Justin Nedelman went from real estate to restaurants. It’s not a traditional path, but the CEO of Pressed prides himself on moving upward even in the face of mountains. As a health and fitness enthusiast, Justin is also helping Pressed branch out into new categories to increase revenue and reach.  Listen to learn about the business of plant-based foods, discovering new ways to reach consumers, and replacing CRM with GRM. Sponsor: Toast: All-In-1 Restaurant System — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

28 mins

Jack Gibbons of FB Society on the Need for Confrontation in Business

Jack Gibbons, CEO of FB Society, is a restaurant industry leader who puts his creative mind to work helping to build and grow experiential dining...

Jack Gibbons, CEO of FB Society, is a restaurant industry leader who puts his creative mind to work helping to build and grow experiential dining concepts into huge brands. Based out of Texas, Jack challenges conventional wisdom by boldly declaring, "Profit is not a four-letter word." Listen now to learn about the relationship between profit and expansion, scaling multi-million dollar restaurants, and embracing confrontation. Sponsor: Toast: All-In-1 Restaurant System — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

44 mins

The Secret Ingredient for Postres and Social Media is the Same Thing: Creativity

Isabel Coss is an acclaimed postres chef with big ambitions who helps run Washington, DC’s Lutèce. As a young restaurant worker starting out in Mexico...

Isabel Coss is an acclaimed postres chef with big ambitions who helps run Washington, DC’s Lutèce. As a young restaurant worker starting out in Mexico City, Isabel Coss learned that the secret ingredient to success was creativity and communication. Now Isabel Coss is one of Food & Wine’s Best New Chefs of 2023. Listen to learn about finding acclaim for her food, how to tell better stories on social media, and the path to pastry. Sponsor: Toast: All-In-1 Restaurant System — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

46 mins

The Founder of Walk-On’s Sports Bistreaux is Bringing Smalls Sliders to a Big Stage

The co-founder of Walk-On’s Sports Bistreaux brings forward-thinking ideas and Southern hospitality to his endeavors — whether that’s the popular sports concept or the fast-growing...

The co-founder of Walk-On’s Sports Bistreaux brings forward-thinking ideas and Southern hospitality to his endeavors — whether that’s the popular sports concept or the fast-growing QSR Smalls Sliders. Now he wants to bring little cheeseburgers to a bigger stage. Listen to learn about a new type of franchise, the intersection of sports and hospitality, and creating Smalls Sliders with Super Bowl MVP Drew Brees. Sponsor: Toast: All-In-1 Restaurant System — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

39 mins

The Hooters CEO Says Good Leadership is a Lot Like a Bag of Golf Clubs

Quality leadership is like a bag of golf clubs, says Hooters of America CEO Sal Melilli. Just like a golfer needs many clubs to have...

Quality leadership is like a bag of golf clubs, says Hooters of America CEO Sal Melilli. Just like a golfer needs many clubs to have a successful round, a leader also has lots of tools at their disposal. Sal is leading the Hooters brand in new directions while focusing on what makes it special. Listen to learn about moving from sink to C-suite, diversifying income streams, and celebrating the iconic Hooters Girls. Sponsor: Toast: All-In-1 Restaurant System — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

50 mins

You Probably HATE Taxes. This Viral Content Creator LOVES Them.

Duke Alexander Moore, CEO founder of Duke Tax, is a tax pro and social media content creator who has built a huge following online teaching...

Duke Alexander Moore, CEO founder of Duke Tax, is a tax pro and social media content creator who has built a huge following online teaching his millions of followers about taxes while entertaining at the same time. Chances are, you HATE taxes. That’s why he LOVES them. Watch to learn about making progress over perfection, creating viral videos on social media, and helping others become creators.  Sponsor: Toast: All-In-1 Restaurant System — https://bit.ly/3vpeVsc   Learn more about your ad choices. Visit megaphone.fm/adchoices

30 mins

How Mastro’s Restaurants Goes ‘Over The Top’ For Ultimate Hospitality

To give customers the ultimate hospitality experience, you have to go “over the top.” Visiting Mastro’s Restaurants is not just a culinary adventure. Dining at...

To give customers the ultimate hospitality experience, you have to go “over the top.” Visiting Mastro’s Restaurants is not just a culinary adventure. Dining at one of their stellar spots means you will be treated to great steaks, seafood and drinks. But it also means you will be treated like a VIP. Listen to learn about elevated dining experiences, responding to customer feedback, and advice for hospitality hopefuls. Sponsor: Toast: All-In-1 Restaurant System — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

43 mins

Jay Udrija of PizzaHQ on Revolutionizing the Pizza Industry with Automation Excellence

The pizza industry is changing fast. PizzaHQ is leading the revolution by focusing on automation and efficiency to deliver affordable pizzas at a fast pace....

The pizza industry is changing fast. PizzaHQ is leading the revolution by focusing on automation and efficiency to deliver affordable pizzas at a fast pace. Founder Jay Udrija and PizzaHQ are building a robot-powered pizza chain whose “relentless focus on process” also comes with a commitment to quality to set them apart. Listen to learn about how the pizza industry has changed, using restaurant tech, and food service robotics. Sponsor: Toast: All-In-1 Restaurant System — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

48 mins

Chef Enrique Limardo and Ezequiel Vázquez-Ger of SEVEN REASONS on Telling a Story with Food

Seven Reasons was built to tell a story. Co-owned by Chef Enrique Limardo and Managing Partner Ezequiel Vázquez-Ger, the Michelin star restaurant group has a...

Seven Reasons was built to tell a story. Co-owned by Chef Enrique Limardo and Managing Partner Ezequiel Vázquez-Ger, the Michelin star restaurant group has a focused mission to guide patrons on a culinary journey to uncover their own magical and gastronomical “Seven Reasons”. Listen to learn about telling a story with food, intentional culture in business, and being “one of the most important restaurants of the decade.” Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

58 mins

Atul Sood of Kitchen United on the Power of Assuming Friendship in Business

Atul Sood, CEO of Kitchen United, places a unique emphasis on the power of friends as a driving force for both his personal and professional...

Atul Sood, CEO of Kitchen United, places a unique emphasis on the power of friends as a driving force for both his personal and professional successes. For him, friendships have been pivotal in his career path and creating enjoyable workspaces.  Listen to this interview to learn about the power of relationships, communicating with authenticity, and sharing your struggles with others. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

45 mins

Brian Bedol of Kittch on Creating a Livestreaming Platform for Culinary Creators

Kittch is a platform for culinary creators unlike any before. By giving a place for chefs to live stream and connect with a community of...

Kittch is a platform for culinary creators unlike any before. By giving a place for chefs to live stream and connect with a community of fans, CEO Brian Bedol and the Kittch team are helping food entrepreneurs make more money while building their brands. Listen to this interview to learn about monetizing food content online, innovating in the digital storytelling space, and becoming Twitch + OnlyFans for cooks. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVs Learn more about your ad choices. Visit megaphone.fm/adchoices

40 mins

Micha Magid of Mighty Quinn’s BBQ on Strategic Scaling and Franchising

Scaling a brick-and-mortar restaurant brand is a big challenge. But Micha Magid and Mighty Quinn's BBQ have found success growing their franchise operation by tailoring...

Scaling a brick-and-mortar restaurant brand is a big challenge. But Micha Magid and Mighty Quinn's BBQ have found success growing their franchise operation by tailoring each new location to the needs of its local market. Listen to this interview to learn about scaling a business non-traditionally, building a restaurant tech stack, and retaining a passionate team. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

37 mins

Evan LeRoy of LeRoy and Lewis Barbecue on Crafting a Digital Community

Evan LeRoy, co-owner of LeRoy and Lewis Barbecue, is crafting boundary-breaking menu items and innovative social media. Recognizing a potential beyond mere views and clicks,...

Evan LeRoy, co-owner of LeRoy and Lewis Barbecue, is crafting boundary-breaking menu items and innovative social media. Recognizing a potential beyond mere views and clicks, his restaurant business focuses on crafting videos, podcasts, and more content with value — fostering a community. Listen to this interview to learn about building an online audience, leveraging digital storytelling, and restaurant technology. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

52 mins

Restaurant Coach Chip Klose on How To Mastermind a Profitable Business

Chip Klose, restaurant consultant and host of the Restaurant Strategy podcast, is on a mission to redefine success in the hospitality industry. He guides his...

Chip Klose, restaurant consultant and host of the Restaurant Strategy podcast, is on a mission to redefine success in the hospitality industry. He guides his clients toward growth, while also helping them challenge the notion that success should be measured by grueling work hours. Work smarter, not harder. Listen to this interview to learn about making 20% profit, social media as a business tool, and the Marketing Triangle. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

26 mins

Devin Eichler of Crafty Cow on Building a Personal Brand for Business

Devin Eichler, founder/CEO of Crafty Cow, understands that simplicity and relationships are keys to success — in-person AND online. Establishing connections with audiences is paramount...

Devin Eichler, founder/CEO of Crafty Cow, understands that simplicity and relationships are keys to success — in-person AND online. Establishing connections with audiences is paramount and Crafty Cow is finding a way to thrive in the competitive hospitality world. Listen to this interview to learn about streamlining restaurant operations, connecting with customers through personal branding, and learning to ask for help. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

28 mins

Restaurant365 CEO Tony Smith on Data-Driven Decision Making

Tony Smith is the CEO and co-founder of Restaurant365, a company that's helping improve the fortunes of more than 40,000 restaurants with its back-office management...

Tony Smith is the CEO and co-founder of Restaurant365, a company that's helping improve the fortunes of more than 40,000 restaurants with its back-office management software. The leader stands out for his commitment to transparency and desire to help businesses thrive.  Listen to this interview to learn about bringing numbers to life with software, the value of in-person events, and how to avoid burnout. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

28 mins

Sara Finnegan of Edley’s Restaurant Group on How to Grow and Retain Your Soul

Sara Finnegan, chief of staff at Edley's Restaurant Group, has an inspiring recipe for growth. The main ingredient is a Southern Soul. The restaurant industry...

Sara Finnegan, chief of staff at Edley's Restaurant Group, has an inspiring recipe for growth. The main ingredient is a Southern Soul. The restaurant industry leader has emerged with a strong and empowered voice to help others succeed. Listen to this interview to learn about giving back to the community, serving on the Toast Customer Advisory Board, user-generated content, and what it means to be a woman in hospitality. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

31 mins

Zack Oates of Ovation on Building Business Connections through Digital Storytelling

Soliciting feedback from customers is often a daunting task. But Zack Oates and Ovation have cracked the code with a proven strategy that not only...

Soliciting feedback from customers is often a daunting task. But Zack Oates and Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results. Listen to this interview to learn how to get feedback from guests in real time, creating brand loyalty through relationships, and digital storytelling that connects. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

38 mins

Gregg Majewski of Craveworthy Brands on the Power of Being Number Two

Gregg Majewski, the visionary CEO/Founder of Craveworthy Brands (@craveworthybrands), has shown that innovation, forward-thinking, and a commitment to personal connections can lead to exceptional achievements...

Gregg Majewski, the visionary CEO/Founder of Craveworthy Brands (@craveworthybrands), has shown that innovation, forward-thinking, and a commitment to personal connections can lead to exceptional achievements and growth in the hospitality industry. Listen to this interview with @greggmajewski to learn about starting his own Craveworthy Media company, scaling multiple brands, and the need for real people in the service industry. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

36 mins

Elizabeth Chambers of BIRD Bakery on How to Expand in Business with Authenticity

Elizabeth Chambers of BIRD Bakery knows the power of Smartphone Storytelling to connect with consumers while celebrating the importance of family and food. She has...

Elizabeth Chambers of BIRD Bakery knows the power of Smartphone Storytelling to connect with consumers while celebrating the importance of family and food. She has learned the best way to get your real story told is to tell it yourself on your own terms. Listen to this interview with @elizabethchambers to learn about embracing hospitality in every moment, opening an international location, and building social media awareness. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

41 mins

Jon Taffer of Bar Rescue on Succeeding in the Reaction Business

In Jon Taffer's eyes, the restaurant industry isn't just about serving food and beverage — it's about creating REACTIONS. The Bar Rescue host and executive...

In Jon Taffer's eyes, the restaurant industry isn't just about serving food and beverage — it's about creating REACTIONS. The Bar Rescue host and executive producer knows the importance of understanding the psychology behind customers' reactions. It’s at the core of his business philosophy. Listen to this interview to learn about defeating self-doubt, keeping authenticity intact, and being in the reaction business. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

43 mins

Condado Tacos CMO Sara Kear on Creating a Strategic Digital Footprint

Sara Kear, Chief Marketing Officer at Condado Tacos (@condadotacos), has embraced the power of social media as a game-changing tool. Sara and her team strategically...

Sara Kear, Chief Marketing Officer at Condado Tacos (@condadotacos), has embraced the power of social media as a game-changing tool. Sara and her team strategically mapped out Condado Taco's web presence, understanding the unique expectations of consumers for each channel. Listen to this interview to learn about effective use of social media, how to be a CMO, and being forced to pivot in the restaurant business. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

44 mins

Borekas Founder Uzi Wizman on Creating a Global Restaurant Experience from Social Media

Uzi Wizman's culinary journey began as a 16-year-old dishwasher. After opening PSY Kitchen in the heart of the Sherman Oaks Shopping Center in Los Angeles,...

Uzi Wizman's culinary journey began as a 16-year-old dishwasher. After opening PSY Kitchen in the heart of the Sherman Oaks Shopping Center in Los Angeles, his passion for growth and innovation led to him founding Borekas (pronounced Bo-Re-Kas) Sephardic Pastries. Listen to this interview to learn about growing a food brand from an Instagram Story, not rushing to expand your business, and sharing culture with the world. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

43 mins

Dirty Dough Founder Bennett Maxwell on Mental Fitness and Podcasting with Purpose

Bennett Maxwell is the founder of cookie franchise Dirty Dough (@dirty_dough) and host of the Deeper than Dough podcast. He embarked on a transformative journey...

Bennett Maxwell is the founder of cookie franchise Dirty Dough (@dirty_dough) and host of the Deeper than Dough podcast. He embarked on a transformative journey of self-discovery and personal growth that has shaped both his life and his business.  Listen to this interview to learn about creating a company mission statement, finding balance in content creation, and podcasting with a purpose.  Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

32 mins

Pepper Lunch Team on Seizing Unique Opportunities for Global Growth

In the competitive global restaurant industry, having a unique concept that captivates both operators and consumers is no easy task. But Pepper Lunch has done...

In the competitive global restaurant industry, having a unique concept that captivates both operators and consumers is no easy task. But Pepper Lunch has done it. Listen to this interview from the National Restaurant Show with the executive team behind Pepper Lunch — Troy Hooper, Yuto Tago, and Sumio Matsumoto — to learn about Japanese hospitality, embracing global culture, and the “DIY Teppanyaki” brand story. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

42 mins

Lawrence Longo of Off the Menu on the Secret to Business Partnerships

Lawrence Longo (@bigshot) is the founder/CEO of Off the Menu, a unique concept created out of providing access to food items not on the menu...

Lawrence Longo (@bigshot) is the founder/CEO of Off the Menu, a unique concept created out of providing access to food items not on the menu at popular restaurants. The serial entrepreneur is also an operating partner for Irv’s Burger and Prince St. Pizza. Listen to this interview to learn about being the “Don King of Food Promotion”, the secret to business partnerships, and choosing the right influencers to work with your brand. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc   Learn more about your ad choices. Visit megaphone.fm/adchoices

29 mins

Joy Zarembka of Busboys and Poets on Inviting Customers to Take a Deliberate Pause

Busboys and Poets, a socially conscious restaurant, bookstore, and community hub, was inspired by one of the most famous busboy poets of all time: Langston...

Busboys and Poets, a socially conscious restaurant, bookstore, and community hub, was inspired by one of the most famous busboy poets of all time: Langston Hughes. By providing space for all, the full-service restaurant chain has inspired much more than appetites. Listen to this interview from the Toast HQ with Busboys and Poets COO Joy Zarembka to learn about operating an inviting space and being a stage for the community. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

43 mins

Steve Chang of Copa Vida on Building Organic Community in Coffee Shops

Steve Chang, the owner of Copa Vida, has a unique perspective on building community through coffee shops. He believes that a cafe like Copa Vida...

Steve Chang, the owner of Copa Vida, has a unique perspective on building community through coffee shops. He believes that a cafe like Copa Vida should serve as a gathering space; where a community can organically form by allowing people to connect on their own accord. Listen now to learn about building community with a business, the “Go. Enjoy. Experience.” mantra, and how technology helps businesses adapt. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

29 mins

Shootz Restaurant CEO Harold Walters on Connecting with a Large, Organic Audience

Harold Walters, CEO of Shootz Restaurant, understands the transformative power of social media storytelling. A crucial mindset shift occurred when he embraced the notion that...

Harold Walters, CEO of Shootz Restaurant, understands the transformative power of social media storytelling. A crucial mindset shift occurred when he embraced the notion that the opinions of others aren’t his concern. He recognized his purpose is to inspire and bring value to others. Listen now to learn about the benefits of using the Ovation platform, switching to Toast from Clover, and the importance of digital media. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

36 mins

Honeygrow Founder Justin Rosenberg on Making Customers Happy with Kick Ass Service

Justin Rosenberg, the founder of healthy food chain honeygrow, finds fulfillment in the happiness of their customers. And the CEO understands that achieving that joy...

Justin Rosenberg, the founder of healthy food chain honeygrow, finds fulfillment in the happiness of their customers. And the CEO understands that achieving that joy doesn’t happen without being surrounded by a strong, competent, efficient team that knows how to kick ass. Listen now to learn about having a timeline to make mistakes, learning to manage up, and finding joy in your work. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

40 mins

Sam Fonseca of Roll-Em-Up Taquitos on Simplicity for Successful Restaurants

Roll-Em-Up Taquitos and COO Sam Fonseca follow a deliberate approach to keeping their menu — and business — simple and successful. In this interview with...

Roll-Em-Up Taquitos and COO Sam Fonseca follow a deliberate approach to keeping their menu — and business — simple and successful. In this interview with host Shawn Walchef live at the Toast Spark LA event, Fonseca describes how Roll-Em-Up chooses to focus on delivering the absolute best experience. Listen now to learn about the power of social media, adjusting for customer expectations, and keeping Mama Karen’s legacy alive. Sponsored by Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

40 mins

Andy Hooper of Hart House on Pioneering a Plant-Based Revolution

In the ever-evolving landscape of the restaurant industry, Andy Hooper, CEO and Founding Partner of the Hart House restaurant, is committed to creating a space...

In the ever-evolving landscape of the restaurant industry, Andy Hooper, CEO and Founding Partner of the Hart House restaurant, is committed to creating a space where plant-based food options are more accessible to all.  Listen now to learn the story behind Kevin Hart’s restaurant company, making plant-based food have the broadest possible appeal, and investing in employees. Sponsored by: • Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

54 mins

Charles Bililies of Souvla on Creating a Fast-Fine Greek Restaurant

Souvla Founder/CEO Charles Bililies (@cbililies) knew opening a Greek restaurant in San Francisco wasn’t going to be easy. But the restaurateur also knew he had...

Souvla Founder/CEO Charles Bililies (@cbililies) knew opening a Greek restaurant in San Francisco wasn’t going to be easy. But the restaurateur also knew he had something special to offer with his “fast fine restaurant.” Listen now to learn about operating a fast-fine concept, believing in an entrepreneurial vision, and how Toast revamped his restaurant tech stack. Sponsored by: • Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

30 mins

Guga of GUGA FOODS on Breaking the Rules of BBQ and Social Media

Though he has amassed a big following of more than 10 million on social media, Gustavo Tosta — better known as Guga — did not...

Though he has amassed a big following of more than 10 million on social media, Gustavo Tosta — better known as Guga — did not plan on becoming the star of popular YouTube channels Guga Foods (@gugafoods) and Sous Vide Everything. But as he learned, rules are meant to be broken. Listen now to learn about becoming a viral YouTube Creator, the power of content collaboration, and the cookbook “Guga: Breaking the Barbecue Rules”. Sponsored by: • Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

41 mins

Mr. Bake Kareem Queeman on Telling Your Product Story

Kareem Queeman (@mrbakesweets) didn’t become Mr. Bake overnight. He has been baking since 8. Now a rising voice in the LGBTQ+ community, he found his...

Kareem Queeman (@mrbakesweets) didn’t become Mr. Bake overnight. He has been baking since 8. Now a rising voice in the LGBTQ+ community, he found his purpose by answering a difficult question: "If I was to leave this Earth tomorrow, would I be happy with the life that I've lived?" Listen now to learn about using media to share your voice, telling stories with products, and leaning into your power. Sponsored by: • Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

43 mins

Steele Smiley of Steele Brands on Moving from Fitness to Restaurants

Steele Smiley, founder of Steele Brands, is a successful entrepreneur who built a fitness empire before entering the restaurant business. Despite the differences between those...

Steele Smiley, founder of Steele Brands, is a successful entrepreneur who built a fitness empire before entering the restaurant business. Despite the differences between those two industries, Smiley says there is a common thread of respect that ties them together.  Listen now to learn about fitness and restaurant hospitality, creating a hospitality ecosystem, and Steele Brands being the nice and cool kids at the lunch table. Sponsored by Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

39 mins

Shawn Walchef of Cali BBQ Media talks Toast and Digital Hospitality

It’s time Shawn sits in the hot seat. Shawn Walchef is the founder of Cali BBQ Media and host of this show. In this episode...

It’s time Shawn sits in the hot seat. Shawn Walchef is the founder of Cali BBQ Media and host of this show. In this episode the tables are turned. Our friend Will Eppard (Regional VP of Sales at Toast) took the mic at Spark Los Angeles to interview Shawn about his media empire and more. Listen now to learn about turning into a media company and building communities. Sponsored by: • Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc • Atmosphere: TV for Your Business — https://bit.ly/3Mbc2TZ Learn more about your ad choices. Visit megaphone.fm/adchoices

48 mins

Josh Halpern of Shaq’s BIG CHICKEN on Big Fun and Big Ideas

Josh Halpern, CEO of Shaquille O’Neal’s Big Chicken, has a track record of building successful brands with successful teams. That’s why Shaq, the Big Man...

Josh Halpern, CEO of Shaquille O’Neal’s Big Chicken, has a track record of building successful brands with successful teams. That’s why Shaq, the Big Man himself, tapped Halpern to be Big Chicken’s first top executive.   Listen now to learn about having big fun and doing big work with Shaquille O’Neal, opening a restaurant in space, and moving as one team with one dream. Sponsored by: • Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc • Atmosphere: TV for Your Business — https://bit.ly/3Mbc2TZ Learn more about your ad choices. Visit megaphone.fm/adchoices

51 mins

Jeff Fenster of Everbowl on How To Start a Media Company

Serial Entrepreneur Jeff Fenster is the founder of the successful healthy food chain Everbowl. He is now founding his own media company that focuses on...

Serial Entrepreneur Jeff Fenster is the founder of the successful healthy food chain Everbowl. He is now founding his own media company that focuses on providing value to his audience instead of just pushing products.  Listen now to learn about ditching the commercials for content, the Relationship Bank Account, creating The Jeff Fenster Show, and asking for help. Sponsored by: • Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc • Atmosphere: TV for Your Business — https://bit.ly/3Mbc2TZ Learn more about your ad choices. Visit megaphone.fm/adchoices

46 mins

Ford Fry of Rocket Farm Restaurants on Connecting With Customers

Ford Fry is the chef-owner and founder of the Rocket Farm Restaurants. The Rocket Farm umbrella includes popular food spots like State of Grace, Superica,...

Ford Fry is the chef-owner and founder of the Rocket Farm Restaurants. The Rocket Farm umbrella includes popular food spots like State of Grace, Superica, and many more across Nashville, Atlanta, Charlotte, and Houston. Listen now to learn about the dream to help others, the increasing role of technology in hospitality, and creating emotional connections with customers. Sponsored by: • Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc • Atmosphere: TV for Your Business — bit.ly/3Mbc2TZ Learn more about your ad choices. Visit megaphone.fm/adchoices

50 mins

Chris Do of The Futur on the 1 Billion Mission

Chris Do, CEO of The Futur, is no stranger to simultaneous praise and criticism as an influencer. Nevertheless, the Emmy-award winner’s ultimate goal is one...

Chris Do, CEO of The Futur, is no stranger to simultaneous praise and criticism as an influencer. Nevertheless, the Emmy-award winner’s ultimate goal is one of empowerment. In the age of New Media, Do knows that anyone can have a platform to share their message with the world. Listen now to learn about self-development, creating the best content, and The Futur Euro Tour. Sponsored by: • Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc • Atmosphere: TV for Your Business — bit.ly/3Mbc2TZ Learn more about your ad choices. Visit megaphone.fm/adchoices

48 mins

André Moraes of PepsiCo Foodservice Digital Lab on Helping Restaurants Be Future-Proof

PepsiCo’s Digital Lab is helping restaurants future-proof their businesses and unleash their digital potential. As Head of PepsiCo Foodservice Digital Lab, André Moraes uses the...

PepsiCo’s Digital Lab is helping restaurants future-proof their businesses and unleash their digital potential. As Head of PepsiCo Foodservice Digital Lab, André Moraes uses the expertise he has gathered over the years to optimize digital hospitality. Listen now to learn about using digital tools effectively, technology being an enabler, and the positive culture at PepsiCo. Sponsored by: • Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc • Atmosphere: TV for Your Business — bit.ly/3Mbc2TZ Learn more about your ad choices. Visit megaphone.fm/adchoices

42 mins

Téa Ivanovic of Immigrant Food on the Cause Casual Restaurant Mission

Téa Ivanovic (@teaiva) is the co-founder and COO of Immigrant Food, a “cause-casual” restaurant in Washington, D.C. whose mission is to celebrate immigrants and push...

Téa Ivanovic (@teaiva) is the co-founder and COO of Immigrant Food, a “cause-casual” restaurant in Washington, D.C. whose mission is to celebrate immigrants and push for progressive change in the US. Listen now to learn about Immigrant Food’s 3-Pillar Mission, retaining quality employees, and enhancing media exposure the right way. Sponsored by: • Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc • Atmosphere: TV for Your Business — https://bit.ly/3Mbc2TZ Learn more about your ad choices. Visit megaphone.fm/adchoices

44 mins

Jamie & Kayla Giovinazzo of EAT CLEAN BRO on Creating a Meal Prep Business

Jamie & Kayla Giovinazzo built a healthy food empire. But success took time, talent, and teamwork. The founder of Eat Clean Bro combined his passions...

Jamie & Kayla Giovinazzo built a healthy food empire. But success took time, talent, and teamwork. The founder of Eat Clean Bro combined his passions of cooking and fitness to make a meal prep company. Then the hard work began. #eatcleanbro   Listen now to learn about prioritizing customers, the business of healthy eating, and building  culture with clear communication. Sponsored by: • Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc • Atmosphere: TV for Your Business — https://bit.ly/3Mbc2TZ Learn more about your ad choices. Visit megaphone.fm/adchoices

68 mins

Ari Weinzweig of Zingerman’s on Visioning with Love and Humility

Ari Weinzweig, founder of Zingerman’s Community of Businesses (@zingermanscommunity), used visioning and tried-and-true beliefs to grow the Zingerman’s brand in big, but thoughtful, ways. Listen...

Ari Weinzweig, founder of Zingerman’s Community of Businesses (@zingermanscommunity), used visioning and tried-and-true beliefs to grow the Zingerman’s brand in big, but thoughtful, ways. Listen now to learn about opening Zingerman’s Delicatessen, the process of creating a vision for your business, and humbleness being vital to a company’s ecosystem. Sponsored by: • Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc • Atmosphere: TV for Your Business — https://bit.ly/3Mbc2TZ   Learn more about your ad choices. Visit megaphone.fm/adchoices

51 mins

Charlie Eblen of Single Tree BBQ on Becoming the “Nike of BBQ”

For Charlie Eblen, founder of Single Tree BBQ and host of Single Tree Nation Podcast, “Just Do It” is both a motto and rallying cry....

For Charlie Eblen, founder of Single Tree BBQ and host of Single Tree Nation Podcast, “Just Do It” is both a motto and rallying cry. His mission is to transform his business into “the Nike of BBQ”. Listen now to learn about building community with the perfect plate of barbecue, capturing customer data, and the power of podcasting. Sponsored by: • Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc • Atmosphere: TV for Your Business — https://bit.ly/3Mbc2TZ Learn more about your ad choices. Visit megaphone.fm/adchoices

49 mins

Meredith Sandland of Empower Delivery on the Steps to Digital Maturity

Meredith Sandland, CEO of Empower Delivery, is one of those people with a knack for creating positive change. In layman’s terms, her company helps simplify...

Meredith Sandland, CEO of Empower Delivery, is one of those people with a knack for creating positive change. In layman’s terms, her company helps simplify complex ordering processes to make them more efficient. Listen now to learn about the tie that binds moving parts in a business, overcoming customer friction, and the follow-up to Delivering the Digital Restaurant. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Atmosphere: TV for Your Business — bit.ly/3Mbc2TZ Learn more about your ad choices. Visit megaphone.fm/adchoices

55 mins

Kim Malek of Salt & Straw on Modernizing the Ice Cream Industry

Kim Malek of Salt & Straw bet it all on the idea of a unique ice cream shop, one that builds community while innovating. Drawing...

Kim Malek of Salt & Straw bet it all on the idea of a unique ice cream shop, one that builds community while innovating. Drawing inspiration from her time at Starbucks as it revolutionized coffee, she sought to do the same with ice cream. Listen now to learn about organic storytelling collaborations, remaining authentic during expansion, and building back after tragedy. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Atmosphere: TV for Your Business — bit.ly/3Mbc2TZ Learn more about your ad choices. Visit megaphone.fm/adchoices