Conversational AI

Technology

Conversational Service Automation: Redefining Customer Service

A significant portion problems relating to poor customer experience can be eliminated or fixed with technological advancements such as artificial intelligence

This Conversational AI Startup is Empowering the Next Billion Digital Users

Niki.ai, the startup disrupting the rural boundaries to bring the regional users online

5 Ways in Which Conversational AI is Transforming MarTech

Marketing technology is in the throes of an AI revolution. The integration of Conversational AI with Display Ads is a game changer

Conversational AI and the IT Service Desk

Conversational AI, a multifaceted system that enables computers to interact with employees and consumers in a lifelike way, can reinvent the longstanding service desk while also slashing costs