Conversational AI

Conversational Service Automation: Redefining Customer Service

A significant portion problems relating to poor customer experience can be eliminated or fixed with technological advancements such as artificial intelligence

Umesh Sachdev

· 5 min read

This Conversational AI Startup is Empowering the Next Billion Digital Users

Niki.ai, the startup disrupting the rural boundaries to bring the regional users online

Aastha Singal

· 3 min read

5 Ways in Which Conversational AI is Transforming MarTech

Marketing technology is in the throes of an AI revolution. The integration of Conversational AI with Display Ads is a game changer

Kartik Walia

· 4 min read

Conversational AI and the IT Service Desk

Conversational AI, a multifaceted system that enables computers to interact with employees and consumers in a lifelike way, can reinvent the longstanding service desk while also slashing costs

Ram Menon

· 4 min read