Conversational AI

Growing a Business

5 Ways to Show Your Customers You Understand Them in a Digital-First World

Here's how your online business can add a human element to customer experience, practice empathy in the virtual world and build trust with digital customers.

Science & Technology

How Conversational AI Is Shaping the Future of the Education Sector

Are you talking to a human behind a keyboard or a chatbot?

News and Trends

Uniphore Acquires Emotion Research Lab; Expands In Europe

This is Uniphore's second significant technology addition to its portfolio after acquiring RPA technology in October 2020

News and Trends

Kolkata-Based Mihup Raises $1.5 Mn As Part Of Series A From Accel Partners, Ideaspring Capital

The startup claimed that it will utilize the fresh capital to expand its team, build new product capabilities and to enter new markets


'Our Platform Is Siri For Employees': Leena AI CEO

The startup earlier this week raised $8 million in Series A round led by Greycroft to expand the startup's go-to-market programmes and accelerate product development


Navigating COVID-19 With Conversational AI

At the forefront of creating deep and engaging conversations via rich-media interactions, Conversational AI has proven itself to be of immense value in the current crisis with vast potential as a new powerful form of two-way communication


Conversational Service Automation: Redefining Customer Service

A significant portion problems relating to poor customer experience can be eliminated or fixed with technological advancements such as artificial intelligence


This Conversational AI Startup is Empowering the Next Billion Digital Users, the startup disrupting the rural boundaries to bring the regional users online


5 Ways in Which Conversational AI is Transforming MarTech

Marketing technology is in the throes of an AI revolution. The integration of Conversational AI with Display Ads is a game changer


Conversational AI and the IT Service Desk

Conversational AI, a multifaceted system that enables computers to interact with employees and consumers in a lifelike way, can reinvent the longstanding service desk while also slashing costs