Pay Later

Business News

Klarna Is Hiring Customer Service Agents After AI Couldn't Cut It on Calls, According to the Company's CEO

Klarna released an AI chatbot and implemented an AI-induced hiring freeze last year.

Business News

'Not Necessarily Super Excited About This': Klarna's CEO Says AI Can Take Over All Jobs, Including His Own

Klarna used an AI clone of the CEO to report its financial results in December.

Business News

Klarna Is Replacing Workers With AI, but Claims Those Who Survived Cuts Will See Gains 'In Your Paycheck'

The "buy now, pay later" company stopped hiring new workers a year ago.

Technology

Turning to 'Buy-Now-Pay-Later' Models: E-commerce Giants Strengthen Financial Offerings To Operate In the 'New Normal'

From payments to lending to insurance, e-commerce is providing financial services to support its core business by partnering with banks, NBFCs and other financial institutions