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Customer Engagement

How Do You Keep Your Customers Engaged?

Darpan Munjal, founder of Squadhelp.com, breaks down the challenge of retaining customer engagement.
Guest Writer
2 min read
Opinions expressed by Entrepreneur contributors are their own.

Squadhelp.com is a crowdsourcing platform that helps companies connect with thousands of individuals worldwide to help come up with a name for their company or brand. Darpan Munjal, the Founder of Squadhelp.com says one of the largest challenges they faced related to keeping high-levels of customer engagement. He talks about how the company adapted to find new ways to improve platform reward systems and implemented intangible benefits. An important way to stay on track is by getting feedback from customers and working to get ideas and make improvements.

Watch the full video for more on Darpan Munjal and Squadhelp.com.

Related: How This Company Sticks to Its Values and Empowers Women

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