Product Support Solutions
Contact center software and services
Company Details
Location:
Dublin, CA
Founders:
Todd Funk, 45, Keith Ward, 39, Archie Messenger, 55
Year Started:
May
2002
Initial Investment:
$30,000
Turned a Profit:
2002
First Million:
2004
2007 Sales:
$6.6 million
Number of Employees:
Day 1:
3
2007:
40
2008:
48*
* Projected by 2009
Company Background
PSS helps enterprises transition gracefully from legacy to next generation contact center infrastructure. Through a unique combination of products, services, and 24 hours, 7 days a week, 365 days a year (24x7x365) Extended Life support, PSS customers can transition to VoiceXML, SIP, SOA, and Web Services as rapidly or gradually as business priorities demand. Recognized as one of the fastest growing private companies in America, PSS customers include American Express, AT&T, US Airways, and United Healthcare.
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