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News and Articles About apology

GoldieBlox and Beastie Boys Settle Legal Dispute
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The startup toymaker has reached a settlement with the band, which includes a public apology and donation to charity on the part of GoldieBlox.
March 18, 2014 in Business News
Dove Pulls NJ 'Armpit' Billboard in Wake of Criticism

Dove Pulls NJ 'Armpit' Billboard in Wake of Criticism

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Unilever made the call to drop a Dove ad that called New Jersey 'the Armpit of America.'
March 5, 2014 in Grow Your Business
What a Train Conductor Taught All of Us About Customer Service

What a Train Conductor Taught All of Us About Customer Service

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A New York-area train conductor messed up big time, causing a hassle for hundreds of commuters. What he did next is a lesson for us all.
February 25, 2014 in Grow Your Business
Customers Still Furious Over 1-800-Flowers' Valentine's Day Flop

Customers Still Furious Over 1-800-Flowers' Valentine's Day Flop

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Besieged by a blizzard, New York-based 1-800-Flowers failed to deliver arrangements -- or delivered dead bouquets -- to hundreds of infuriated customers.
February 17, 2014 in Customer Loyalty and Retention

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