News and Articles About Apology
Five tips to ensure that the one you give hits just the right note.
The shirt featured an image meant to evoke associations with a famous Iwo Jima photograph.
Hey entrepreneurs and business people, stop saying you're sorry so much.
After declining sales, a french-fry shortage and this latest scandal, executives probably miss the days when their biggest concern was the Hamburglar.
People make up their minds about each other in an instant but nothing is permanent.
Today, the company has added transgender-related care to its health benefits, contributes money to gay rights causes and has featured a lesbian couple on a promotional website.
A 56-year-old widow from Wales has said that it was easier -- procedurally speaking -- to bury her late husband than to cancel his T-Mobile cell phone contract.
'Oops…I'm sorry about that,' he said in a video interview hosted on Facebook.
Satya Nadella took a big step toward a real solution in perceived gender bias. Then he backtracked.
After hundreds of accounts were suspended for the use of drag names like Sister Roma and Lil Miss Hot Mess, Facebook said it was rethinking certain policies.
An airport parking reservations site recently used the death of a man at Chicago's O'Hare airport as an opportunity to promote its service. Customers were outraged. As they should have been.
If your customer is letting you know he's not happy with your business, you have a chance to make things right. Here's how.
‘We never meant to upset you,' said Facebook's Sheryl Sandberg in an apology that failed to acknowledge the polarizing content of the experiment itself.
Everyone makes mistakes but when you're the one in the corner office, many people will hear about that inadvertent remark or slipup. Here's how to fix it.