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Today's Most Read
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5 min read
News and Articles About CRM
Customer Relationship Management
Have Sales Leads? Here's How to Increase Your ROI With Salesforce.
Hello, customer relationship management doesn't have to be complicated.
Is This Industry Disruptor Ripe for Disruption?
This week, Salesforce.com adds analytics to its enterprise software portfolio as far smaller companies eye its hold on the customer relationship management category.
National Small Business Week
Overwhelmed by Email and Social Mentions? This Tool Tames Both.
Here's what marketing expert Brian Honigman uses to funnel all of his email and social media communications into a single central inbox that makes sense of it all.
Kim Lachance Shandrow
60 Second Solutions
New CRM Software? What to Keep in Mind.
Don't allow new software to keep you from neglecting personal connections.
The Best Software Tools to Run a Startup
Time and money are precious commodities for entrepreneurs. With not much of either, here are a few tools to help run your media startup more efficiently, while also saving you a few bucks.
Woo Loyal Customers for Life With 4 Winning Ways
Convert engaged shoppers into lifelong ambassadors for your brand
Watch Out: This CRM App Just Got Very Personal
Streak, a customer relationship management app that integrates with Gmail, unveiled a feature today that allows senders to see who has read an email, where they read it and what type of device they read it on.
How Rapportive Helps Businesses Manage Customer Relationships
The company's Gmail add-on makes for a sleek social CRM tool.
Jonathan Blum and Alex Dalenberg
Still Foggy on Cloud Computing?
Seven in ten CEOs, founders and managers are clueless about the cloud and what it holds for small businesses.
Mikal E. Belicove
Starting a Business
How to Focus Your Finding-Customers Efforts
It can pay to be organized when prospecting for more sales. These free template forms can help you keep better track of your contacts and follow-up plans.
Review: Capsule, CRM for Small Business
The pros and cons of an online tool that focuses on managing the sales pipeline.
Growth & Strategy
Starting a Business
Reprints & Licensing
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