CRM

News and Articles About CRM

The 6 Best Ecommerce Platforms for Small Businesses
Ecommerce

The 6 Best Ecommerce Platforms for Small Businesses

To be on your A-game this year, you have to be using the right platform to maximize your sales potential.
Himanshu Sareen
4 Trends That Will Shape Marketing in 2016
Data-Driven Marketing

4 Trends That Will Shape Marketing in 2016

Marketers are likely to get better at using the piles of customer data available and new tools will help them adjust to how customers interact with brands online.
Chris Lucas
How to Pick a Customer Relationship Management Tool That Fits Your Business
Business Accelerated

How to Pick a Customer Relationship Management Tool That Fits Your Business

CRM tools are a great way to manage a growing client roster. Here's some expert advice on picking the one that's best for you.
Mikal E. Belicove
3 Ways to Retain Loyal Customers By Going Above and Beyond
Data-Driven Marketing

3 Ways to Retain Loyal Customers By Going Above and Beyond

My son had an amazing experience with a company that helped him restring lacrosse heads for his team. Here's how you too can surprise and delight your customers.
Karen Mishra
Eliminate Inefficiencies in Your Sales Process So Your People Can Focus on the Sell
Sales

Eliminate Inefficiencies in Your Sales Process So Your People Can Focus on the Sell

The time reps waste locating, updating and delivering sales content is typically regarded as a necessary evil, when in reality it could be costing your company opportunities and revenue.
Doug Winter
The Real Meaning of 18 Polite Terms Related to Sucking Up
Networking

The Real Meaning of 18 Polite Terms Related to Sucking Up

Eskimos have dozens of words to describe snow. Business people have an equally vast vocabulary of euphemisms for meeting strangers in hopes of making some money.
Josh Mait
Is Your CRM User Adoption Low? Here's Why and How to Fix It.
Business Accelerated

Is Your CRM User Adoption Low? Here's Why and How to Fix It.

Are your sales reps actually ignoring what could be a great money-making tool?
Jeffrey Fotta
Salesforce Adds Big-Data Buddies to Improve Analytics Service
Business Accelerated

Salesforce Adds Big-Data Buddies to Improve Analytics Service

The cloud CRM giant adds Google, Cloudera, Hortonworks, New Relic, Informatica, and Trifacta as key partners for Wave.
Salesforce May Be Up for Sale
Acquisitions

Salesforce May Be Up for Sale

The cloud computing giant is reportedly listening to takeover offers. Could Microsoft be interested?
3 Tools You Need to Spur Explosive Growth
Business Accelerated

3 Tools You Need to Spur Explosive Growth

It's high time you got acquainted with the terms CRM and BI.
Brian Sutter
The One Simple Communications Solution That Can Help Your Startup Win Against the Big Guys
Ready To Launch

The One Simple Communications Solution That Can Help Your Startup Win Against the Big Guys

Cloud-based systems are an agile, multi-modal tool for better customer relationship management.
Curtis Peterson
6 Reasons Every Company Needs a Customer Service Roadmap
Small Business - Big Impact

6 Reasons Every Company Needs a Customer Service Roadmap

As your business grows, it's important to have plans in place so you're not caught off guard.
Leyla Seka
Have Sales Leads? Here's How to Increase Your ROI With Salesforce.
Data-Driven Marketing

Have Sales Leads? Here's How to Increase Your ROI With Salesforce.

Hello, customer relationship management doesn't have to be complicated.
Is This Industry Disruptor Ripe for Disruption?
Business Accelerated

Is This Industry Disruptor Ripe for Disruption?

This week, Salesforce.com adds analytics to its enterprise software portfolio as far smaller companies eye its hold on the customer relationship management category.