Quality Assurance

News and Articles About Quality Assurance

Customer-Service Lessons to Glean From Comcast's Snafu

Make your client-support process a win for all involved, not excluding those answering the phones.

4 Ways to Lessen the Pressure on Your Wallet

Sometimes a solution is counterintuitive: Your fledgling business can save money by spending sums up front.

Want Your Startup to Do a Better Job? Avoid These 3 Myths.

For small businesses, offering a standout product means understanding what the customer wants -- and delivering it.

Stocking Your Bar With Inventory

Before you open your doors to the public, you've got to have drinks on hand to satisfy those thirsty crowds. Here's how to determine what you'll need.

How to Choose the Best Printer for Your Direct Mail Campaign

These tips can help you choose the printer whose product and service will meet your needs.

Social Entrepreneurship Tips from Annie's, Patagonia and Fund Good Jobs

Going into business doesn't require sacrificing your ideals. Here are three lessons we learned about doing good and doing well.

HealthCare.gov: Your Reminder Not To Skimp on Quality Assurance

You might be tempted to cut time for QA, but it could doom your next project. We explore the site’s sober takeaways for any digital entrepreneur.

3 Website-Building Lessons From the HealthCare.gov Debacle

Some of the many mistakes made in debuting HealthCare.gov and how you can avoid them.

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