News and Articles About Reputation Management
A simple step-by-step guide to staying on top of whats said about you and your company online.
Your profits may take a hit, but it's usually better to just refund or credit a client who feels wronged.
The foundation for a strong personal brand is seeing yourself as others do and sincerely living your values.
Cyber criminals are hacking into review sites to post false information about a business or illegitimate reviews. Find out what you should do.
While the companies chalked it up to 'shifting priorities,' the announcement comes on the heels of widespread urgings by animal activists.
A new survey shows that 80 percent of companies think they're doing a great job, but only 8 percent of customers think so.
Are you the total package? Work to create the best version of you.
The anonymity of the Internet has changed the game for attacks on a business' reputation. Smart entrepreneurs need new ways to defend their enterprise without being labeled as defensive.
Painstaking cultivation of brand and reputation can be undone in a digital instant but a sound public relations plan will protect both while growing your business.
Get your name other there with these platforms where you can show off your expertise.
Learn how to set prices that are high enough to keep your profitable but not high enough to scare away prospective customers.
Whether you are a celebrity chef or an entrepreneur, you can not underestimate the importance of how you appear to the public.
The surveillance agency tweeted out a scrambled message on Monday meant to draw in would-be code breakers.
If the internet has created a space where consumers are free to sound off at will on sites like Yelp, to what extent do business owners have the right to respond?
What was thought of a case of rock star excess actually provides a powerful business lesson.
Unilever made the call to drop a Dove ad that called New Jersey 'the Armpit of America.'
Being an author can help you expand your network of customers by making you an authority on a topic.
A Cleveland-area job list manager goes off on young job seekers who contacted her for help. Unfortunately for her, the internet can be equally as unkind.
A healthy corporate culture ultimately hinges upon a leader's ability to make diplomatic compromises.
Building a successful reputation online requires a lot more than signing up for Twitter. Here are a few pitfalls to avoid when trying to grow your company's brand.
Paula Deen has received a $75 to $100 million cash injection from private-equity firm Najafi Companies, as a concentrated and passionate fan base continues to rally around the embattled chef.
With the partnership, Yahoo's data on local businesses is about to get a lot more detailed.
If you're trying to sell something, online reviews are important to your customers. Here's how to beef up your business's presence on review sites.
Your family, friends and colleagues in many ways become your brand. It's important to create a team of people that reflect how you want to live your brand.