Research
BY Catherine Clifford
Congress debates a bill that would extend a research and development tax credit to startups. How to Figure Out Exactly What Your Customers Want
BY Christopher Hann
The majority of companies don't know which of their products and services are most valued by the people who pay for them -- here's how to get it right. Mark Cuban on Why You Should Never Listen to Your Customers
BY Mark Cuban
The billionaire tech entrepreneur explains how bowing to your customers' every request can stunt innovation. How to Use Social Media for Research and Development
BY Jason Falls and Erik Deckers
Consider this advice for getting customer feedback over Facebook and Twitter.Play Video How Do I Cut Through the Noise on Social Media? (Video)
BY Starr Hall
Starr Hall on how to identify and research your target audience on social sites. 
