More From Lissa Harris
The industry's most powerful women are working to fix it.
The ability to accept credit cards is a must for any modern business. But franchise systems shouldn't be afraid to expect more from their payment-processing vendor.
One entrepreneur walks us through her struggle with the anxiety and depression that affects so many.
Getting capital is no easy feat, especially for first-time franchisees.
A longtime franchisee lawyer explains how franchisees can best protect their business interests.
In times of crisis, some entrepreneurs are finding that their greatest support system is their customer base.
You need to make the customer feel important, valued and part of the company's family.
Don't worry about annoying your customers. The data says they don't hate email.