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More From Lissa Harris
Sales
The ability to accept credit cards is a must for any modern business. But franchise systems shouldn't be afraid to expect more from their payment-processing vendor.
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One entrepreneur walks us through her struggle with the anxiety and depression that affects so many.
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Getting capital is no easy feat, especially for first-time franchisees.
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A longtime franchisee lawyer explains how franchisees can best protect their business interests.
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Fundraising
In times of crisis, some entrepreneurs are finding that their greatest support system is their customer base.
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Customers
You need to make the customer feel important, valued and part of the company's family.
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Email
Don't worry about annoying your customers. The data says they don't hate email.
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