More From Lissa Harris
Franchises
5 Ways Franchisees Can Protect Their Business Interests
A longtime franchisee lawyer explains how franchisees can best protect their business interests.
Fundraising
Why Some Small Business Owners Are Turning to Crowdfunding to Save Their Company
In times of crisis, some entrepreneurs are finding that their greatest support system is their customer base.
Customers
Want the Upper Hand? Think Like a Hotel.
You need to make the customer feel important, valued and part of the company's family.
Email
More Emails, More Sales? The Surprising Argument For Aggressive Email Marketing.
Don't worry about annoying your customers. The data says they don't hate email.
