Monica Eaton
Entrepreneur Leadership Network® Contributor
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Latest
What the FTC's 'Click-to-Cancel' Rule Means for Merchants
Subscriptions are easy to start but often difficult to cancel, leading frustrated consumers to seek chargebacks due to confusing cancellation policies. The FTC's new "click-to-cancel" rule mandates that cancellation must be as straightforward as sign-up, potentially reducing chargebacks and improving customer satisfaction.
There is a Rapid Increase in Fraud in the APAC Region. What's the Solution?
Fraud in online transactions is rising in the Asia-Pacific region, posing challenges for merchants through increased identity fraud, chargebacks and revenue losses. However, AI tools and proactive strategies can help detect fraud early and mitigate risks.
How Cardholder Misconduct is Driving Up Costs for Consumers and Leading to Poorer Customer Experience
New data suggests that cardholder misconduct is on the rise, and it's worrying for both merchants and consumers.
A Record-Breaking Amount of Travel Will Happen This Summer — Here's How Peak Travel Seasons Impact Payment Fraud
As summer 2024 expects record-breaking travel, businesses affected by tourism must tackle increased fraud and chargeback risks head-on.
Online Merchants Are Losing Significant Revenue With This Billing Mistake — Are You Guilty?
With clear, recognizable billing descriptors, merchants can save themselves the headache of avoidable transaction disputes and keep their customers happy and returning.
The FTC Is About to Change Subscription Services Forever. Here's How You Can Prepare.
The new "click-to-cancel" provision will make renewing and terminating subscriptions easier.
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