Monica Eaton
Entrepreneur Leadership Network® Contributor
Bio
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Latest
How Cardholder Misconduct is Driving Up Costs for Consumers and Leading to Poorer Customer Experience
New data suggests that cardholder misconduct is on the rise, and it's worrying for both merchants and consumers.
A Record-Breaking Amount of Travel Will Happen This Summer — Here's How Peak Travel Seasons Impact Payment Fraud
As summer 2024 expects record-breaking travel, businesses affected by tourism must tackle increased fraud and chargeback risks head-on.
Online Merchants Are Losing Significant Revenue With This Billing Mistake — Are You Guilty?
With clear, recognizable billing descriptors, merchants can save themselves the headache of avoidable transaction disputes and keep their customers happy and returning.
The FTC Is About to Change Subscription Services Forever. Here's How You Can Prepare.
The new "click-to-cancel" provision will make renewing and terminating subscriptions easier.
Innovation: How Banks and Businesses Can Fight Fraud and Chargebacks Should Regulation Fail
With the CFPB's future in the hands of the Supreme Court, Chargebacks911 Founder Monica Eaton says more collaboration between banks and businesses is needed to protect themselves and consumers should a decades worth of regulation be undone.
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