Chief Strategy Officer of iTOK
Seth Bailey is iTOK
’s Chief Strategy Officer and has more than 18 years of entrepreneurial and leadership experience.
To fine-tune your customer service, cultivate loyalty with a relationship-building approach that transcends single interactions.
In spite of the popularity of online shopping, most people still prefer talking to a live customer representative when they have questions or complaints.
Tailoring your customer support to seniors' unique needs will help you build customer loyalty and position your business for success as the demographic continues to grow and change.
Every business wants loyal customers, yet we often forget how crucial relationships are to our success.