Yiren Lu

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Franchise 500 Annual Ranking

'There's an Inevitability' that AI Will Transform the Franchise Industry. Here's How It's Already Happening.

From drive-thru assistants to local marketing campaigns, franchisees and franchisors are already busy putting AI to work.

Employee Experience & Recruiting

How Many Employees Should Be Working In Your Store? The Answer Might Be Zero — Here's How One Company Does It.

Autonomous businesses like Amazon Go and Bodega had lackluster or downright negative receptions. But a ping-pong club called PingPod seems to have cracked the formula.

Franchise

Would You Turn Your Small Business Into a Franchise? Here's Why Everyone From Hardware Stores to Hot Dog Shops Are Doing It.

When you've put your blood, sweat and tears into building an independent business, it's hard to know if converting to franchise is selling out, or buying into something better. We talked to business owners across industries about how they made the decision, and to franchisors on why they're pursuing the conversion strategy.

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