Business News Here’s How Klarna Has Cut Staff in Half While Raising Pay By 60% Despite the reduction in headcount, Klarna reported a 108% increase in revenue over the past three years. By Sherin Shibu
Business News Klarna Is Hiring Customer Service Agents After AI Couldn’t Cut It on Calls, According to the Company’s CEO By Sherin Shibu
Business News ‘Not Necessarily Super Excited About This’: Klarna’s CEO Says AI Can Take Over All Jobs, Including His Own By Sherin Shibu
Business News Klarna Is Replacing Workers With AI, but Claims Those Who Survived Cuts Will See Gains ‘In Your Paycheck’ By Sherin Shibu
Business News Klarna CEO Says AI Could Help Reduce Company Headcount By 50% Earlier this year, Klarna claimed its AI assistant does work equivalent to 700 full-time, human customer service agents. By Sherin Shibu
Business News Apple Pay Later Is Ending. Here’s What’s Taking Its Place. The program was available for less than a year. By Sherin Shibu