Customer Loyalty and Retention
Rule No. 1: Entrepreneurs who pursue their own passion can't lose sight of what makes a business successful. Two 'Project Runway All Stars' recently made this key-business flub.
Recent Posts in Customer Loyalty and Retention
Enchant and Engage More Customers With Social Media
BY Jason Fell
Marketing strategist Guy Kawasaki offers social media tips for small-business owners.
How Your Business Can Build Customer Loyalty -- and Profits
BY Carol Tice
Better customer service can cultivate a more profitable business. Here are a few tips for building customer loyalty.
Seven Tips for Building Customer Loyalty
BY Micah Solomon
Treat returning customers right and they'll return the favor.
Review: Capsule, CRM for Small Business
BY Jonathan Blum
The pros and cons of an online tool that focuses on managing the sales pipeline.
Marketing a Seasonal Business All Year 'Round
BY Gail Goodman
Make fall a fruitful time even if your business runs hot and cold.
Loyalty Marketing in Action
BY Roger L. Brooks
What you can learn from Neiman Marcus' loyalty program
Customer Service: Lessons From the Fall
BY Randy Myers
No matter the economic climate, taking great care of your customers is always a worthwhile policy.The Art of Feel-Good Loyalty Incentives
BY Roger L. Brooks
Reward your customers -- they'll reward you with repeat business.
Put Your Customers to Work for You
BY Jennifer Lawler
Client referral incentives can be a valuable and inexpensive way to build a business.
Five Ways to Outshine the Competition
BY Kim T. Gordon
Meet customers' needs in these critical areas to stand out from the crowd.
Marketing With a Mission
3 practical ways to draw consumers in with a socially conscious messageSix Ways to Create a Memorable Customer Experience
BY Sydney Barrows
The devil is in the details--are you paying attention to the 'little things?'Seven Ways to Convert Online Contacts Into Sales
BY Starr Hall
Ditch the pitch and push internet conversations into profitable territory without alienating customers.What's in It for Me?
BY Sydney Barrows
Five steps to creating a customer-focused experience that will set you apart from the crowd.Don't Miss
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