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Meet the Man Behind Some of the World's Most Famous Water Fountains
Business Unusual

Meet the Man Behind Some of the World's Most Famous Water Fountains

From his backyard to the opening ceremony at the Olympics, Mark Fuller's water works have made a big splash.
Zuckerberg's Grasp of Mandarin Has a Big Lesson for Businesses
Grow Your Business

Zuckerberg's Grasp of Mandarin Has a Big Lesson for Businesses

As any good salesperson knows, speak their language and you're halfway there.
Focusing Just on New Sales? Focus on This Instead.
The 'Treps

Focusing Just on New Sales? Focus on This Instead.

Our experts explain how to maximize your relationship with existing customers.
How to Recover Professionally When the Client Just Didn't Trust You
Leadership

How to Recover Professionally When the Client Just Didn't Trust You

Losing a deal because the prospect got a better deal elsewhere is a small problem compared with losing the deal because they didn't want to do business with you.
Small-Business Owners Who Aren't Experts in Their Fields Will End Up Paying a Hefty Price
Grow Your Business

Small-Business Owners Who Aren't Experts in Their Fields Will End Up Paying a Hefty Price

If you want to stay relevant, much less open, you should know your product or service in and out, and make sure you employees are well trained.
7 Strategies for Tailoring a Custom-Fit Sales Pitch for Each Prospect
Marketing

7 Strategies for Tailoring a Custom-Fit Sales Pitch for Each Prospect

Nobody wants to hear how great you are and your product is, they want to know you understand their problem and if you can help solve it.
Will Tesla Have to Franchise?
Franchises

Will Tesla Have to Franchise?

Elon Musk has hinted that Tesla may be considering a departure from the direct sales model, something industry insiders consider inevitable.
The Real Reason the Castaways Never Escaped Gilligan's Island
Grow Your Business

The Real Reason the Castaways Never Escaped Gilligan's Island

Are you creating incentives for specific behaviors, but motivating people to do something completely different?
5 Ways You May Be Hurting Your Holiday Profits
Grow Your Business

5 Ways You May Be Hurting Your Holiday Profits

Investing a lot of effort servicing unprofitable customers or selling unprofitable products can be disastrous.
Deciding Your Next Move When the Prospect Abruptly Has 'No Time'
Grow Your Business

Deciding Your Next Move When the Prospect Abruptly Has 'No Time'

Sales is always about solving a problem or satisfying a desire, but sometimes your customer just isn't in a hurry.
GE's Beth Comstock: Here's How I Sell An Idea
Grow Your Business

GE's Beth Comstock: Here's How I Sell An Idea

You put it out there, but then you have to be prepared to defend your brilliant idea.
Consider These 10 Strategies When Preparing to Grow Your Company
Grow Your Business

Consider These 10 Strategies When Preparing to Grow Your Company

There are concrete steps you can take as your progress your startup to the next level.
Smoke and Mirrors: How to Sell Without Selling
Grow Your Business

Smoke and Mirrors: How to Sell Without Selling

Salespeople that focus on consultative selling behaves more like a consultant, giving genuinely useful advice to customers, rather than a salesman en route to bigger commissions.
Successful Entrepreneurs Are Never 'Out of the Office'
Grow Your Business

Successful Entrepreneurs Are Never 'Out of the Office'

Even if you're at home with your kids or on vacation, you should still be available for new opportunities.
Use the 'Puppy' Approach to Close More Sales
Grow Your Business

Use the 'Puppy' Approach to Close More Sales

You know the approach you used as a kid to ask for a puppy? Well, this same tactic works in business, too.
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